Find Hotels by Best Western in Itasca from CA $122

"Checkin Process slow booking advised that checkin available at 2, room available at 330pm Maintenance poor, front doors wouldn’t lock properly, not all lights working, damage in room in. Small beds. I am 6 ft 1 inch and bed small and two short. Limited front desk staffing eg no one on desk at 9am in morning on several days. Was promised 3 times in writing by Hotel that would get Private Guest Club but this never happened despite multiple requests. Whilst towels were change regularly no amenities were refreshed or bedding changes over the 3 nights. A disappointment after having staying the previous nights at 4 fantastic hotels in major cities in the US . Made booking through Expedia who I have used for 25 years and the customer service was appalling. Highly recommend visiting Chicago great city just don’t stay here."

"Good"

"The newly renovated room is very clean and nice. The shuttle from Ohare airport was very convenient and the app is a huge bonus to track the arrivals of shuttles. The drivers, Omar and Ben V are very courteous and friendly which makes the stay extra special. Overall, I highly recommend Hyatt Regency Ohare hotel . I have stayed at other hotels previously and had not so nice experience and felt stressed. I will stay at Hyatt Regency next time for my flights."

"All good"

"Everything was excellent! I recommend this hotel definitely! "

"Great experience"

"This is my new go to for Chicago Lombard area"

"Breakfast was good, but not exceptional. Had to call to the front desk to find out where I turned the light on in my bathroom ecause the towel rail and towels were blocking its view. Spent way too much time looking for light switch. Guest next door checked in and was talking so loudly from 3am to 4 am. I did not report. Room has seen better days; wall paper peeling. Check in staff great as well as breakfast staff."

"Check in took a bit longer than expected which seemed to be due to staffing issues. The room was clean and ready for us upon check in. The parking available through the hotel and also the long-term airport parking were a bit confusing for our stay and we left for our trip still unsure of if we were in the correct parking area. Overall we would stay again and would like to use the pool next time!"