I booked this hotel expecting 3.5 star hotel, it most certainly should not be considered 3.5 stars, I would say it is a 2 star hotel. The room was tiny, writing and water stains on the walls, VERY noisy, sounded like there was construction going on constantly around us but there wasn't. The breakfast was the worst I've seen in my 2 weeks of staying in hotels in Vietnam, you are limited to one small item for breakfast, that is it, they literally will not let you eat anything else that your one item, I would prefer to go pay for food somewhere else. We got a few items of clothing washed from the hotel and they tried to make us pay for 8lbs of laundry! It was maybe 2lbs at most. We actually booked a different hotel for our last night in Ho Chi Minh and are just forfeiting the money we paid for the last night at this hotel because I can not stay here any longer.