Helensburgh Vacation Packages

Good customer service

Very friendly staff especially upon check in, Penny was a gem, she allowed us to check in before 3 pm as we got there around 1pm. Our room was spacious enough, everything was clean. However, I was horrified to find that my mattress was very old, I could feel the metal parts, spring rubbing on my back, bed was sagging in the middle too. I tried putting cushions and even had to fold the quilt in half horizontally so I could get some sleep. My husband 's bed was not as bad. I often book twin beds as he snores very loud and had to wake him up a few times to tell him to turn the other way. Anyway, it was just for one night so lucky for me. Had to take a sleeping tablet around 4 am as didn't want to depend on it but I had to. So got under 4 hours of sleep. I also requested an extra pillow i

The views! Fantastic and friendly staff. Rooms are lovely, beds are comfy and kids loved the loft. Free parking a bonus and a 1 min walk to ferry. We will definitely stay here again.

Bed very comfortable. Dinner was great at Smithy’s Bar Internet good And it’s a walk to the international airport

Hotel was easy to get to and area has something for everyone. I enjoy walking and this area was perfect for me. There was something for everyone. I must have ended up around The Rocks, every night. The hotel room while comfortable, pillows were hard and room overall could use a soft upgrade to freshen the look. Our room faced a business building so the shades were down all the time as it was awkward to see them work at their desk. On the weekend we were able to keep the shades up. Staff was very nice and helpful. We did not partake in any of the services at the hotel as we had all of our meals while we were out but there were plenty of events happening at the hotel.