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Thank you for taking the time to leave us some feedback based on your previous stay. We're glad to hear that it was a great experience. We hope to see you again when planning your next trip to Halifax.
Parking is a struggle if you don’t want to pay a ton extra but otherwise it is great location and nice family friendly place!
Jacqueline
Stayed 1 night in May 2024
Response from Alissa on May 14, 2024
Thank you for taking the time to leave us some feedback based on your previous stay. We're glad to hear that it was a great experience minus the parking which we do apologize for. We hope to see you again when planning your next trip to Halifax.
Thank you for taking the time to leave us some feedback based on your previous stay. We're glad to hear that it was a great experience. We hope to see you again when planning your next trip to Halifax.
10/10 Excellent
Melanie
Travelled with partner
May 12, 2024
Liked: Property conditions & facilities
Enjoyed our 3 night stay. Excellent location, close to the waterfront and fantastic dining. Property was very clean with comfortable beds. Staff were great. Will definitely stay again.
Melanie
Stayed 3 nights in May 2024
Response from Alissa on May 13, 2024
Thank you for taking the time to leave some feedback based on your previous stay. We're glad to hear that it was a positive experience. We hope to see you again when planning your next trip to Halifax.
Great customer service and really comfy. There is a lot of noise that carries from other rooms. Especially the adjoining room. But I would recommmend
Tamara
Stayed 4 nights in May 2024
Response from Alissa on May 12, 2024
Thank you for taking the time to leave us some feedback based on your previous stay. We're glad to here that it was a positive experience minus the noise level which we do apologize for. We hope to see you again when planning your next trip to Halifax.
2/10 Terrible
scott
May 6, 2024
Disliked: Staff & service
I booked a suite. They couldn't find my reservation and I ended up in a regular room but was charged for the suite. They wouldn't admit to there mistake but tried to bribe me with free breakfast and parking.
scott
Stayed 1 night in Mar 2024
Response from front desk on May 6, 2024
Thank you for taking time to leave behind your feedback. We apologize for the poor experience you've had, hopefully we'll be able to make your next visit better if you choose to stay with us again.
Location is convenient. Hotel room was run down. The toilet didn’t flush properly; the shower had two heads - one struggled to give more than a weak stream and the second one was a hand-held that you had to balance on the tap because the hook was broken. Bathroom smelled like pee. Wouldn’t stay here again.
Dena
Stayed 1 night in May 2024
Response from Front Office Manager on May 6, 2024
Thank you so much for your feedback regarding your most recent stay with us. I do apologize for the state of your room that's not acceptable. I will share this with the leader to ensure this doesn't happen again!
Dear Steven,Thank you for taking the time to send us some feedback on your previous stay. We're glad to hear that it was a positive experience. We hope to see you again for when you are planning your next stay!
Thank you taking the time to leave your feedback based on your previous stay. We're glad to hear that was a great experience. We hope to see you again when planning your next trip to the city.
The whole experience was very enjoyable and I would definitely stay with you again. Thank you!
Dale
Stayed 1 night in Apr 2024
Response from Alissa on Apr 21, 2024
Thank you for taking the time to leave us some feedback based on your previous stay. We're glad to hear that it was a positive experience. We hope to see you again when planning you next trip to the Halifax area.
Dear Christine, Thank you for staying with us at The Four Points Sheraton and giving such a wonderful review! We would love to have you stay again in the future!
We travel with family plus a child, our stay was comfortable and room was clean and nice. Easy access to parking and hotel is so close to the waterfront. Staffs were nice and friendly. We didnt have any issues checking in.
Grizelda
Stayed 1 night in Apr 2024
Response from Front Office TEAM on Apr 15, 2024
Thank you so much for staying with us. We are happy to hear you enjoyed your time with us. We hope to see you again in the future!
2/10 Terrible
Peter
Apr 14, 2024
Peter
Stayed 1 night in Apr 2024
Response from The Front Desk on May 6, 2024
Thank you for taking time to leave behind your feedback. We apologize for the poor experience you've had, hopefully we'll be able to make your next visit better if you choose to stay with us again.
Thank you for taking the time to leave us some feedback based on your previous stay. We're glad to hear that you had a positive experience. We hope to see you again if and when choosing to plan your next stay.
6/10 Okay
Amanda
Travelled with family
Mar 31, 2024
Liked: Staff & service
It is very central and easy to get to restaurants and bars. The down side is that the walls are very thin and we had to ask for a different room due to the partying going on next to us. The hotel was apologetic but we would not stay there again
Amanda
Stayed 2 nights in Mar 2024
Response from Alissa on Apr 1, 2024
Thank you for taking the time to leave us some feedback from your previous stay. We're sorry to hear that was a negative experience. We would love to make that right for you for when you plan your next stay if you choose to stay with us.
Thank you for taking the time to let us know of your most recent stay.
8/10 Good
Ahmad A.
Mar 26, 2024
Liked: Cleanliness, staff & service
Friendly staff, clean rooms but signs of wear in the room and some rusty spots in the bathroom, not all the light lamps and table lamps working
Ahmad A.
Stayed 2 nights in Mar 2024
Response from Front Office Manager on Mar 26, 2024
Thank so much to taking the time to tell us about your most recent stay with us!
8/10 Good
Robert
Mar 15, 2024
Everything was good except we had some hockey players running and screaming in the hallways till late at night couldn’t get to sleep.
Robert
Stayed 1 night in Mar 2024
Response from Chuck on Mar 15, 2024
Good day Mr. RobertWe do apologize during the week you stay with us , We are so busy on that day and we tried are best to keep up with the floor walk every 10 - 15 minutes to avoid the hockey kids to cause more problem.Again We apologize about this.
Thank you for taking the time to leave some feedback on your previous stay. We're glad to here that you had a positive experience at our location. We hope to see you again soon when booking your next stay.
10/10 Excellent
Pattie, Upper Kingsclear
Mar 9, 2024
Pattie
Stayed 1 night in Mar 2024
Response from Front Desk Team on Mar 31, 2024
Thank you so much for staying with us. We are happy to hear you enjoyed your time with us. We hope to see you again in the future!
This is an old building and not upto 4 star hotel standards.
Mohan
Stayed 1 night in Mar 2024
Response from Front Office Manager on Mar 8, 2024
Thank you for taking the time to give us your valued feedback about your most recent stay with us. I'm sorry we fell short on that stay and we are hoping you will visit again in the future.
10/10 Excellent
Shelley
Feb 26, 2024
Shelley
Stayed 3 nights in Feb 2024
Response from Alissa on Mar 20, 2024
Thank you for taking the time to send us some feedback on your previous stay. We're glad to hear that it was a positive experience. We hope to see you again for when you are planning your next stay
Dear Blair, Thank you for leaving a review and for staying with us at The Four Points Sheraton. We would love to host you again in the future! Thank you.
Staff at front counter when we checked in were great!
Jennifer
Stayed 1 night in Feb 2024
Response from Armaan on Feb 23, 2024
Thank you for leaving a review and for staying with us at The Four Points Sheraton. We would love to host you again in the future! Thank you.
4/10 Poor
Jody
Feb 17, 2024
Jody
Stayed 1 night in Feb 2024
Response from Alissa on Mar 20, 2024
Thank you taking the time to leave us some feedback on your previous stay. We're sorry to hear that was a negative experience. We would love to make it right for you for when planning your next stay. We do apologize again for this inconvenience.
10/10 Excellent
Aaron
Feb 11, 2024
Aaron
Stayed 1 night in Feb 2024
Response from Alex on Mar 20, 2024
Thank you for taking the time to let us know of your most recent stay.
10/10 Excellent
chris
Travelled with partner
Feb 3, 2024
Liked: Cleanliness, staff & service
Pool is kinda small and no longer has a hot tub but other then that everything was amazing
chris
Stayed 1 night in Feb 2024
Response from Alissa on Feb 5, 2024
Thank you for leaving us some feedback about your previous stay. We're glad to hear that you had a great experience minus the hot tub, which we do apologize for. We hope you choose to stay with us again when planning your next vacation here.
Thank you so much for leaving feedback on your previous stay. We're glad that you had a positive experience and hope you choose to stay with us again when planning your next stay.
10/10 Excellent
Kenzie
Jan 28, 2024
Kenzie
Stayed 2 nights in Jan 2024
Response from Alissa on Feb 2, 2024
Thank you so much for leaving feedback on your previous stay. We're glad that you had a positive experience and hope you choose to stay with us again when planning your next stay.
The air conditioning did not work so far too hot in room even after we asked to have it looked at. Room was not made up until very late afternoon, room coffee was not refilled, was not cleaned very well.
greg
Stayed 2 nights in Jan 2024
Response from Alissa on Jan 28, 2024
Thank you for taking the time to leave us some feedback on your previous stay. We apologize for the negative experience you've had, we promise to make your stay better if you do choose to stay with us again.
Our family had a great stay. Latitude Lounge was a great spot for dinner at the end of the day.
Jodi
Stayed 1 night in Jan 2024
Response from Alissa on Mar 10, 2024
Thank you so much for taking the time to leave some feedback about your previous stay. We're glad to hear that you had a positive experience. We hope to see you again when planning your next stay.
Thank you for taking the time to leave us some feedback on your previous stay. We're glad to hear that you had a positive experience with us and look forward to seeing you again if you do choose to stay with us again
Thankyou for choosing our hotel and taking the time to provide feed back. We appreciate your input and we are committed to enhancing our guests experiences and hope to welcome you back for an even better stay in the future
Thankyou for choosing our hotel and taking the time to provide feed back. We appreciate your input and we are committed to enhancing our guests experiences and hope to welcome you back for an even better stay in the future
8/10 Good
Jason
Jan 12, 2024
Liked: Cleanliness, staff & service, room comfort
Good but …
Bed super comfortable. Service was efficient.
Only complaint would be that the bathtub was seemingly taped together …….
Really that should be taken care of post-haste .
Jason
Stayed 2 nights in Jan 2024
Response from Front Office Manager on Jan 12, 2024
Thank you so much for your feedback about your most recent stay with us. I have mentioned your findings to the maintenance team to further investigate here. Thank you for staying with us and we hope to see you again in the future!
Thank you so much for sending us positive feedback on your stay. We always like to hear back from previous guests about their experience.
6/10 Okay
Lateisha
Jan 7, 2024
Lateisha
Stayed 2 nights in Jan 2024
Response from Alissa on Jan 28, 2024
Thank you for taking the time to leave us some feedback on your previous stay. We see there were both positive and negative experience which we apologize for, we promise to make sure your next stay is better if you do choose to stay with us again.
Thank you for taking the time to leave behind some feedback on your previous stay. We're glad to hear that you had a positive experience during you stay. We hope to see you again for when you plan your next stay.
Property was well maintained and in convenient down town to get around.
Nancy A
Stayed 1 night in Dec 2023
Response from The Front Desk on Jan 1, 2024
Dear Nancy, Thank you so much for the lovely review and for staying with us at The Four Points Sheraton Hotel! We would love to have you stay with us again in the future!