Gupo Vacation Packages

The location of the hotel was in the middle of everything happening from night life to shopping with a lot of food options from street food to sit-down, close to a lot of shopping from Lotte department store to smaller shops. Also, it was central to all the medical spa and cosmetic surgery facilities. We were a bit skeptical when we arrived because the hotel is located above a bowling alley and the first floor is open to anyone on the street, but it still felt safe because those without a hotel key wouldn't be able to get to the hotel room floors. I liked that my room was cleaned daily but no amenities like tooth brush, tooth paste, comb, etc. beyond towels and two bottles of water. However, their laundry machines worked very well. Even though they only had 3 washers and 3 dryers, it worked out and cleaned/dried my laundry so I can continue on my journey to Japan after visiting Busan. The staff were fine not as friendly as people in Seoul and the English speaking staff were limited. One down side was that I didn't like that we had to put a cash deposit to use their hotel umbrellas on a rainy day. All hotels I've stayed at offered umbrellas for free when it rains...so this is something to reconsider to improve their customer service. Overall, the hotel stay was good and I would recommend for first timers visiting Busan who want to be in the heart of night life, food, and shopping, and I liked the hotel's clean and large size rooms.

It was nice and spacious. Would definitely stay there again.

We were a party of 3 & the room they gave us was pretty spacious. The hotel is located right across the Haeundae beach and lots of restaurants & bakeries. It’s a well maintained hotel. The staff was accommodating when we asked for a fan since we needed cooler temp from what was maintained in the hotel. Loved the stay there.

It is a very nice hotel

Nice room and very good breakfast buffet. I liked the coin operated laundry. But the hotel has some draw backs. The check in desk is on the 5th floor, but the lobby is on the 1st. It is unstaffed, with escalators out of service, so the guest has to find the elevators and figure out where to go to check in. It should have a sign up front to direct to the right floor. Also, both restaurant and bar seem to be closed at times with no explanation, even during hours of operation. Apparently, this is a new hotel, so, hopefully, these problems will be fixed in the future.