Great Britain Vacation Packages

The hotel's location is very good, as it is on a street parallel to Oxford Street. When I arrived for check-in, I was informed that my room was no longer available and that they had arranged for me to stay at a different hotel. The staff were very nice and did their best, but I did not expect to be moved far from where I had booked, as I was there for work on a Sunday. I tried to look for the closest hotels, but they were all fully booked due to an event, and they have a first-come, first-served policy. Therefore, 2 hours later, I accepted the offer to be moved, and they kindly offered me breakfast and a taxi. The other hotel was nicer than this one, but the air conditioning was not working. The second night, I went back to this hotel to be allocated a very small single bedroom with a window facing a wall. No upgrade despite gold on Expedia. Not the best experience after a long trip to reach London during the heatwave.

Room was clean, the staff that spoke to had been polite and helpful. I was given a assessable room which wasn't what I booked but a beds a bed. I was on the first floor with my window facing the alley next to the 02 Academy, stayed 2 nights, 1st night was fine but the 2nd night the local homeless had made a camp in the alley and about 1:30am they it sounded like they was having a party followed by a fight. Not the hotels fault but something to keep eye out for.

Nice hotel easy to fine from Victoria

Beautiful views, huge 2 bedroom apartment. Quiet location, close to public transport. Tired apartment,

Unfortunately, there was nobody to contact for immediate help (as is standard with a normal hotel). This became a big problem for us on the last two days of our stay when the plumbing in the shower failed and we could only get scalding hot water out of the shower. We hadn't encountered this problem in prior days and we didn't receive a response from the property manager (who had responded quickly to our earlier requests for more toilet paper) until we were already checked out of the room..."Good morning. can i send a handyman asap?" This message was sent to us on our train ride out of Edinburgh. We were on our way to London to see a show and have a nice meal in celebration of our anniversary...showerless! This happened during a heat wave, and there was also no AC in the apartment. UGH! For such a pricey rental, working showers ought to be available at a minimum. After repeated unanswered texts, I had also asked if there was a shower in a different unit that we could use, and never received a response to that text. The lack of response to a serious problem was very disappointing and it ruined the end of our trip. On the positive side, the location of these apartments is great...very close to many attractions. The apartment is also spacious, which is helpful for a longer stay. We watched a couple World Cup games in the evenings, and the living area with the large-screen TV was perfect for that.