Review: Loved this hotel! Staff were amazing so welcoming and helpful! Rooms were quiet and air conditioned , loved the rooftop pool. Great location. Highly recommend !, by Laura, September 26, 2026, rated 10/10 Excellent
Review: Wonderful! The room is very spacious (especially for European standards), clean and comfortable! Bathroom was huge and shower was great. Loved the sauna/spa pool amenities already included with the room fees - those were a great treat after a long day of hiking. The hotel is spotless and has a very modern design. Breakfast was good and convenient to have on-site. Loved the location as well (not as busy as main areas in Funchal) but walking distance to a mall, restaurants and the waterfront...., by Ashley, July 31, 2026, rated 10/10 Excellent
Review: Lovely hotel with very comfortable rooms and gorgeous views on the ocean. Beautiful gardens and nice breakfast buffet. Only issue I had was breakfast staff start cleaning up by 10am and start banging plates and calling to each other over patrons heads. The head waiter in his suit was barking out orders to a cleanup staff member over my head 2 tables down. And then once they seat you and get you a coffee, they are gone. Not once for 3 breakfasts , did I get asked what I wanted from the actual hot..., by Penny, April 21, 2017, rated 10/10 Excellent
Review: Great breakfast, helpful staff, lovely welcome cocktail, and the kicker is the pool! The only hotel in the downtown area with a rooftop pool. KILLER view! It's awesome. Go up there with a drink, take a dip in the pool, relax in the jacuzzi, or just sit in the sun. Everything is great. Also loved the kitchenette with dishes and the little balcony with a bistro set: perfect for after dinner madeira, cheese, and fruit in the evening. Loved our stay!, by Anonymous traveller, August 21, 2016, rated 10/10 Excellent
Review: This is the most beautiful hotel in Europe with access to the town and all of Madeira. Definitely 5 Star. I would highly recommend this amazing place., by Walter, April 19, 2024, rated 10/10 Excellent
Review: We loved the location, little bit outside of downtown, but it's a nice walk! Immediate area has handy conveniece stores, snacks, wine, etc! Also lots of restaurants nearby and a great little english pub. Live music in a few places. The resort felt huge! Multiple pools, small gym, billiard table, nice areas to walk/jog. Didnt each much in the hotel, but food we had was great! Basillico Restauant at south side of hotel was phenomenal! Get the cab from airport arranged by the hotel , see your name..., by TOTravelingDUO, January 10, 2019, rated 10/10 Excellent
Review: We were in Madeira for 10 days and finished with our last two days at the The Residence. The hotel service was excellent and the staff was very helpful. We had a one bedroom apartment with a beautiful view of the ocean. The food was excellent and the hotel was close to many other great places to eat., by charlotte, March 23, 2015, rated 10/10 Excellent
Review: Super belle semaine . Très bien situé près des parking( payant), belle vue sur la baie, près de plusieurs restaurants, épicerie, café et petit magasin. Déjeuné sur terrasse parfait pour débuté la journée. Piscine propre et agréable. Environnement très calme., by Arianne, September 3, 2026, rated 10/10 Excellent
Review: We had 7 nights in this lovely property. The location was perfect, a short walk downhill to the centre of Funchal. Outdoor and indoor (with a great view) pools; nice small spa. The staff was uniformly pleasant, professional and helpful. Nice comfortable bar and a good restaurant; excellent buffet breakfast with hot food to order. Great recommendations for things to do. Overall, it was an excellent stay., by Susan, March 25, 2018, rated 10/10 Excellent
Review: The staff were very friendly, helpful and professional. The property had gorgeous scenic views. The morning buffet was delicious and extensive. Lastly, the restaurant was excellent! Truly wonderful interpretations of classic Portuguese food., by Cristina, October 2, 2026, rated 10/10 Excellent
Review: I stayed one week at the Arts In Hotel Conde Carvalhal and it was an amazing stay. The highlight of our stay were the staff. Nuno was working at reception most days and he was a delight to speak to. He is very knowledgeable about the island and its history. We learned a lot and were able to plan our itinerary based on the information he shared. He also helped accommodate parking for our large rental car. Manuela who also worked at reception was sweet as well and made our early checkout a..., by Yanana, October 3, 2024, rated 10/10 Excellent