Title: Quinta Funchal Gardens – Adults Only - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Quinta Funchal Gardens – Adults Only Adults-only hotel with a health club and a sauna ![View from property](https://images.trvl-media.com/lodging/1000000/930000/921300/921256/a63f0454.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/1000000/930000/921300/921256/1f917e84.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room (Panoramic)](https://images.trvl-media.com/lodging/1000000/930000/921300/921256/d516c5b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/930000/921300/921256/5482e825.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/930000/921300/921256/85ece778.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Sao Pedro, Quinta Funchal Gardens – Adults Only offers a peaceful retreat with indoor/outdoor pools, sauna, steam room, and spa treatments. Enjoy al fresco dining at La Belle Terrasse Restaurant and attentive multilingual staff. 8.2 Very good ## Popular amenities - Bar - Pool - Room service - Spa - Gym - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=921256&PinnedHotelID=921256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=921256&PinnedHotelID=921256&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=921256&PinnedHotelID=921256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=921256&PinnedHotelID=921256&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=921256&PinnedHotelID=921256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=921256&PinnedHotelID=921256&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=921256&PinnedHotelID=921256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=921256&PinnedHotelID=921256&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Double Room](https://images.trvl-media.com/lodging/1000000/930000/921300/921256/c58533c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.0 Very good 3 reviews ### Highlights Balcony Soundproofed Air conditioning Smart TV Blackout drapes/curtains Private bathroom Hair dryer Bidet - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Double Room (Panoramic)](https://images.trvl-media.com/lodging/1000000/930000/921300/921256/5a4ba53e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Panoramic) 8.8 Excellent 6 reviews ### Highlights Balcony Soundproofed Air conditioning Smart TV Blackout drapes/curtains Private bathroom Hair dryer Bidet - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Junior Suite](https://images.trvl-media.com/lodging/1000000/930000/921300/921256/a620adfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Smart TV Blackout drapes/curtains Bidet Private bathroom Hair dryer - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Suite](https://images.trvl-media.com/lodging/1000000/930000/921300/921256/4c55773a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Balcony Soundproofed Air conditioning Smart TV Blackout drapes/curtains Bidet Private bathroom Hair dryer - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFunchal-Hotels-Quinta-Das-Vistas-Palace-Gardens.h921256.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFunchal-Hotels-Quinta-Das-Vistas-Palace-Gardens.h921256.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.65215%2C-16.92308&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DEasoVLOnpldeLj6ee1Hva9z-YQ=) Caminho de Santo Antonio, nr. 52, Funchal, Madeira, 9000 - 187 #### What's nearby - Madeira Congress Center - 13 min walk - 1.1 km - CR7 Museum - 19 min walk - 1.6 km - Madeira Casino - 19 min walk - 1.6 km - Funchal Marina - 2 min drive - 1.6 km - Town Square - 2 min drive - 1.9 km #### Getting around - Cristiano Ronaldo Airport (FNC) - 22 min drive #### Restaurants - ‪FugaCidade - ‬17 min walk - ‪Malho's pub cafe - ‬2 min drive - ‪Churrascaria - Restaurante Central - ‬3 min drive - ‪Safari - ‬15 min walk - ‪Cafe Fortaleza - ‬16 min walk ## About this property ### Quinta Funchal Gardens – Adults Only Luxury hotel located in Sao Pedro Consider a stay at Quinta Funchal Gardens – Adults Only and take advantage of a poolside bar, a terrace, and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a body treatment, or a massage. The on-site restaurant, La Belle Terrasse, offers breakfast, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services. Other perks include: - An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas - Limo/town car service, smoke-free premises, and an elevator - Multilingual staff, a 24-hour front desk, and massage treatment rooms - Luggage storage, concierge services, and meeting rooms Room features All 71 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with bidets and free toiletries - Smart TVs with cable channels - Balconies, electric kettles, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1550000/1548400/1548302/772ec8a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Allegro Madeira - Adults Only - Member of Barceló Hotel Group Funchal - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 456 reviews CA $197 CA $212 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1548302&PinnedHotelID=1548302&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/1000000/20000/14400/14349/a8f8d657.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pestana Casino Park Ocean and SPA Hotel Funchal - Pool - Spa - Kids pool - Free WiFi 8.6 Excellent 1,001 reviews CA $197 CA $212 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=14349&PinnedHotelID=14349&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/1000000/994500/994452/e73f6dbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta da Bela Vista - 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Savoy Signature Funchal - Pool - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 420 reviews CA $240 CA $256 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=71119006&PinnedHotelID=71119006&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2170000/2163100/2163062/8c55125b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Vine Funchal - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 1,002 reviews CA $282 CA $300 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=2163062&PinnedHotelID=2163062&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/40000000/39020000/39013100/39013081/78df36bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TURIM Santa Maria Hotel Funchal - Pool - Breakfast included - Free WiFi - Restaurant 9.4 Exceptional 400 reviews CA $204 CA $218 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=39013081&PinnedHotelID=39013081&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Limo/town car service - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - La Belle Terrasse ### Things to do - Health club - Indoor pool - Library - Outdoor pool - Personal motorized watercraft - Sauna - Steam room ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Spa - Aromatherapy - Facials - Massage - Reflexology - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Accessible airport shuttle - Bathroom emergency pull cord - Elevator (31 inch wide door) - Pool access ramp on site - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 4 floors - Banquet hall - Built in 2002 - Colonial architecture - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Smart TV with cable channels ### Food and drink - Electric kettle - Limited room service - Minibar ### More - Air conditioning - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 16 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are available for EUR 80 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 50 per vehicle (one-way) - Rollaway bed fee: EUR 80 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 10:00 AM to 6:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property ### Property is also known as Quinta das Vistas Quinta das Vistas Palace Gardens Quinta das Vistas Palace Gardens Funchal Quinta das Vistas Palace Gardens Hotel Quinta das Vistas Palace Gardens Hotel Funchal Quinta Palace Quinta Das Vistas Palace Gardens Madeira/Funchal Quinta Funchal Gardens – Quinta das Vistas Palace Gardens Quinta Funchal Palace Gardens Adults Only Quinta Funchal Gardens – Adults Only Hotel Quinta Funchal Gardens – Adults Only Funchal Quinta Funchal Gardens – Adults Only Hotel Funchal ## Frequently asked questions ### Does Quinta Funchal Gardens – Adults Only have a pool? > Yes, this property has an indoor pool and an outdoor pool. Pool access is from 10:00 AM–6:00 PM. ### How much does it cost to stay at Quinta Funchal Gardens – Adults Only? > As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Quinta Funchal Gardens – Adults Only on Nov 19, 2025 start from CA $212.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Funchal-Hotels-Quinta-Das-Vistas-Palace-Gardens.h921256.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Quinta Funchal Gardens – Adults Only pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > There is free parking nearby. ### What time is check-in at Quinta Funchal Gardens – Adults Only? > Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Quinta Funchal Gardens – Adults Only? > Check-out is at noon. ### Does Quinta Funchal Gardens – Adults Only provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies. ### Where is Quinta Funchal Gardens – Adults Only located? > Located in Sao Pedro, this luxury hotel is within 1 mi (2 km) of Madeira Congress Center, Santa Catarina Park, and Universo de Memorias Joao Carlos Abreu. Madeira Casino and Quinta das Cruzes Museum are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Quinta Funchal Gardens – Adults Only Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 98 8 - Good 84 6 - Okay 27 4 - Poor 18 2 - Terrible 6 ### 10/10 Excellent #### Joanne Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the adults only quiet location- but easy access to airport and restaurants etc- spectacular views- delicious breakfast ##### Joanne Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Lisa Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The grounds were beautiful. The view was spectacular. The staff were kind and were able to meet all of our requests. ##### Lisa Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### ANTONIO Sep 22, 2025 Very nice, we had a good time, a nice place to stay, we will go back to that hotel in the next trip to Madeira, Portugal. I recommend it! ##### ANTONIO Stayed 14 nights in Sep 2025 ### 10/10 Excellent #### Anne Ginette May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent all round ,great views , hotel staff and beautiful gardens , very peaceful ,very good breakfast and dinners.we definitely recommend. ##### Anne Ginette Stayed 7 nights in May 2025 ### 6/10 Okay #### Bendik Jul 13, 2025 Liked: Cleanliness Disliked: Staff & service #### Not a five star hotel This is not a 5 star hotel, barely 4 ##### Bendik Stayed 10 nights in Jul 2025 ### 8/10 Good #### Uyen Thi Minh Feb 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great for short term ##### Uyen Thi Minh Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Shahed Jan 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful views though hard to walk back from town as it is so steep. ##### Shahed Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Paul Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property with absolutely amazing staff. We only stayed for one night after a pretty horrific day in the local hospital. The staff were so accommodating and really relaxed in everything they did. ##### Paul Stayed 1 night in Dec 2024 ### 6/10 Okay #### David Jul 26, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Room was next to the kitchen therefore we had to suffer through some interminable whirring noise coming from the kitchen fan. Air conditioning was broken and the staff seemed willing to help but no solution could be provided on night number one and we unfortunately couldn't open the window due to the racket from the kitchen. They provided a fan for night number two which was cooling. We finally got a room change on night number three and the difference was noticeable, we even noticed the shower was better! It wasn't quite worth the money spent, I must admit but, staff were polite. ##### David Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Ralph Feb 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I will surely come back ##### Ralph Stayed 14 nights in Jan 2025 ### 10/10 Excellent #### Rami Sep 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Nice clean facility. Breakfast was nice. ##### Rami Stayed 3 nights in Sep 2024 ### 8/10 Good #### Paul Mar 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel with great views. Friendly and efficient staff. Excellent breakfast. Dinner was just ok. Fancy looking but not great. There are far better dining options with much better quality food at lower prices in town. You must have a car or use taxi/uber as there are no paved areas on the roads surrounding the hotel and walking is perilous. ##### Paul Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Joey Dec 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view from the balcony was amazing. I would visit again. Impressed with the facility. ##### Joey Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Leon Oct 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and well organized ##### Leon Stayed 7 nights in Oct 2023 ### 8/10 Good #### Romain Aug 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very Nice staff. However, the facilities are old and could be upgraded (for example, lot of noise from the pipes inside the room). Overall it was nice but the price is too expensive. ##### Romain Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Martine Nov 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Besutiful view of the city Wonderful place with a good view of The city. Beautiful outdoor place to eat breakfast and watch The sunrice. The view is beautiful and there is no stess from the city. The breakfast is suprisingly good with lots of fruit! The rooms were big and the reception is always open. ![](https://a.travel-assets.com/ugc/hotel-reviews/8E5E3E13FBCB28F4CE38F4835C5E0CEFACB7EA151700656257083.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Martine Stayed 2 nights in Nov 2023 ### 8/10 Good #### Simon Sep 21, 2023 Liked: Cleanliness, staff & service The hotel was very nice and I enjoyed my stay. I had only booked for B&B which was fine but the fact that the bar and restaurant were closed completely otherwise was disappointing. I don’t think it is unreasonable to expect to be able to buy a drink! ##### Simon Stayed 4 nights in Sep 2023 ### 6/10 Okay #### Dimitrios Aug 29, 2025 Liked: Amenities, property conditions & facilities Disliked: Cleanliness The hotel itself makes a strong first impression: its hillside location is beautiful, and our room with a view was great. Unfortunately, several issues overshadowed these positives. The most concerning was housekeeping—we personally saw staff place our pillows on our dirty suitcases and then directly on the bed in front of us. This is a clear breach of hygiene and health standards. When raised at reception, two receptionists showed no understanding,only a dismissive and authoritative attitude. This reflects a lack of training, both for cleaners and front desk staff,which is disappointing since reception is the face of the hotel. Another serious incident was at breakfast. The oat porridge served tasted off,and after eating it I suffered stomach issues. We informed reception, explaining the risk of food poisoning for other guests. The response was dismissive again—they claimed it had been prepared the same day and ignored the possibility of expired milk. The jars of porridge remained at the buffet,putting other guests at risk. Although the buffet looked impressive, quality was poor. Bread was dry, pastries and desserts were far too sweet, juices were mixed and tasted artificial, and fruits lacked freshness. No alternatives were offered for dietary needs,such as non-dairy milk. Overall, while the location and views are wonderful, the lack of hygiene,training,and food safety overshadowed our stay. Managed to get a refund for parking after speaking with one reasonable receptionist ![Restaurant](https://a.travel-assets.com/ugc/hotel-reviews/0c670934-c3f9-4df6-b3e0-7612d35a3253-1756480884647.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lobby](https://a.travel-assets.com/ugc/hotel-reviews/bb90240e-32ab-4dac-bc11-1ab140961510-1756480884554.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dining at the balcony](https://a.travel-assets.com/ugc/hotel-reviews/3de1ec76-cc76-411e-aeae-dc9370e79210-1756480884556.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from the hotel ](https://a.travel-assets.com/ugc/hotel-reviews/f7c9a807-9b3c-4015-b6cf-ec51fce55190-1756480884335.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dimitrios Stayed 7 nights in Aug 2025 ### 4/10 Poor #### Verified traveller Dec 14, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not what you expect. The hotel was running on skeleton staff, the facilities were mainly out of order or unusable. The breakfast was okay, and the view was stunning, but overall was a struggle given the fact it’s advertised as luxury. ##### Verified traveller Stayed 7 nights in Oct 2023 ### 10/10 Excellent #### Ian Apr 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only there for 1 night so didn't get chance to use all the facilities, but the room was very clean and comfortable with great views over Funchal, the bathroom and shower were clean and everything worked well, plenty of channels on the TV. WiFi is good in the bedrooms but no drink making facilities. Breakfast was excellent with loads of choice of hot and cold food and the ambience in the restaurant and adjoining outside terrace makes it a lovely place to eat. The only downside is the walk up from town, steep and a little convoluted so make sure you've got plenty of charge on your phone as you set off walking and allow around 30 minutes. Otherwise around 7 euros by taxi. ##### Ian Stayed 1 night in Apr 2023 ### 4/10 Poor #### Ian Aug 13, 2022 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities This isn't a five star hotel. It's more like three star with a few four star bits thrown in. The room was quite big and it had a nice balcony. None of that is any good if the beds are rock hard though. If there is one thing that you expect in a five star property, it's to have comfortable beds. The breakfast buffet was very disappointing too. The choice very limited. The bacon was fake, as was the juice, and the mushrooms we're tinned. There wasn't even any toast - surely a very basic requirement. The pool was nice but wasn't heated and Madeira rarely gets hot enough to do the job by the sun. The towels were old, worn and even patched up. The views were great but not nearly enough to make up for the many shortcomings of the hotel. Poor value for money. ##### Ian Stayed 4 nights in Aug 2022 ### 6/10 Okay #### Andrew Jun 27, 2023 Disliked: Cleanliness, property conditions & facilities, room comfort #### Disappointing stay Overall disappointing. Some staff were nice, but at breakfast I was disappointed by the service. I asked for some ketchup with my meal, and was just bluntly told 'no we don't have any' without apology or any offer to find some (I can't believe a big hotel would not have any ketchup anywhere in it??). The same member of staff insisted I use a saucer for my teacup in a way that felt like policing me, and they continued to stand in the room glaring at the customers in a most unfriendly manner. It felt very uncomfortable. The room was basic, and the bedding and bed was not very comfortable. The windows were also quite dirty. Also the air conditioning was poor and the room remained very warm throughout our stay. Overall I would not recommend this hotel or stay here again. ##### Andrew Stayed 1 night in Jun 2023 ### 8/10 Good #### Emma Jun 2, 2023 Liked: Cleanliness, staff & service, room comfort #### Wonderful, lived up to its name of a great view! The view was absolutely amazing and the rooms were wonderful. No complaints at all about that :) breakfast was fantastic and you can not beat the incredible views from the hotel breakfast, it was a little sun trap with views of the ocean and the beautiful mountains. It was a shame the hotel bar was closed in the day / evenings and it felt a little quiet and perhaps a little like it has been frozen in time since the 90s. It may be because we were there in May so a little out of season. Everything in brilliant condition, very grand hotel and could imagine it would have been a fabulous and very glamorous spot in its hay day! It was a really restful and relaxing stay here and we had a lovely garden off our room too with incredible views. there were a few very minor things like the lights in the hotel didn’t work in all parts of the corridor (not a big deal at all though) and the wifi didn’t really work in the rooms (again not a huge deal if you wanted to just disconnect but may be an issue for some)! It was only €6-9 euros in a taxi to the town, however we were hoping to be able to walk (google maps says 18 min walk), unfortunately the roads were a little precarious with no safe pavement to walk on so we decided mostly to taxi to be on the safe side! Overall we absolutely loved our stay here and honestly can’t complain, the little things we mentioned didn’t negatively affect our stay at all. ##### Emma Stayed 7 nights in May 2023 ### 4/10 Poor #### catherine Feb 26, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### EXTREMELY DISAPPOINTING I am not a person that would normally complain but feel scammed and wouldn't want anyone else to waste their hard earned money. This is most definitely NOT a 5\* hotel as advertised. The whole place is in dire need of renovating. The carpets are worn and stained, towels are badly frayed, stained with holes. The whole hotel decor is plain and in need of a deep clean. The beds are uncomfortable, shower curtains not fit for purpose - the main curtains fabric resembled shower curtains material (also stained and filthy) Indoor swimming pool (which is also one of the outdoor pools) not heated so not fit for use in February which was also not maintained to decent standard. Jacuzzi was only just lukewarm. Food was extremely basic, not replenished as frequently as needed. Only one staff member on to clean tables/replenish which meant there were many days of having to clear tables yourself. Amenities stated on the website don't exist - no yoga, robes, slippers, free water or massage service. Some sites state it has a local shuttle to get to town - it doesn’t. No tea making facilities in the room (when asked, was provided with kettle and cups only) If i'd booked a 3\* hotel I wouldn't complain but this is a far cry from a 'Luxury 5\*' as stated. It is an absolute insult to the hotels that are awarded 5\* for their efforts, amenities and luxury. It's not allowing me to upload photos of which I have plenty. The only decent thing about this hotel are the views. ##### catherine Stayed 7 nights in Feb 2023 ### 10/10 Excellent #### Ralph Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Top-Service des Hotelpersonals - wie gewohnt ##### Ralph Stayed 14 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Grand Hotel Cannigione](https://www.expedia.ca/Arzachena-Hotels-Grand-Hotel-Cannigione.h35636274.Hotel-Information) > > [Cabin Rentals Blind Bay](https://www.expedia.ca/Blind-Bay-Cabins.d6145858-aaCabins.Travel-Guide-Accommodation) > > [Knights Inn Lindsay](https://www.expedia.ca/Peterborough-Hotels-Knights-Inn-Lindsay.h40582.Hotel-Information) > > [Hotels in Kirkland Lake](https://www.expedia.ca/Kirkland-Lake-Hotels.d3989.Travel-Guide-Hotels) > > [Family Hotels in Dominican Republic](https://www.expedia.ca/Destinations-In-Dominican-Republic-Family-Hotel.0-0-d50-tFamilyHotel.Hotel-Filter-Destinations) > > [Hotels in Haney](https://www.expedia.ca/Haney-Maple-Ridge-Hotels.0-n57181-0.Travel-Guide-Filter-Hotels) > > [Aloft Orlando Lake Buena Vista](https://www.expedia.ca/Orlando-Hotels-Aloft-Orlando-Lake-Buena-Vista.h48542054.Hotel-Information) > > [Clayton Hotel Ballsbridge](https://www.expedia.ca/Dublin-Hotels-Clayton-Hotel-Ballsbridge.h2232529.Hotel-Information) > > [Melia Caribe Beach Resort - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Melia-Caribe-Beach-Resort-All-Inclusive.h24430693.Hotel-Information) > > [Great Wolf Lodge Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Great-Wolf-Lodge-Niagara-Falls.h1403139.Hotel-Information) > > [Oakes Hotel Overlooking the Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Oakes-Hotel-Overlooking-The-Falls.h922565.Hotel-Information) > > [Hotels in Phuket](https://www.expedia.ca/Phuket-Hotels.d6046393.Travel-Guide-Hotels) > > [Hotels in Halifax](https://www.expedia.ca/Halifax-Hotels.d602873.Travel-Guide-Hotels) ### Flights > [Flights from Toronto (YYZ) to Sibulan (DGT)](https://www.expedia.ca/lp/flights/yyz/dgt/toronto-to-dumaguete) > > [Flights from Winnipeg (YWG) to Manila (MNL)](https://www.expedia.ca/lp/flights/ywg/mnl/winnipeg-to-manila) > > [British Airways](https://www.expedia.ca/British-Airways-Flights.cBA.Travel-Guide-Airlines) > > [flights from antalya intl airport](https://www.expedia.ca/lp/airports/ayt/flights-from-antalya-intl-airport) > > [Flights from Edmonton (YEG) to Narita (NRT)](https://www.expedia.ca/lp/flights/yeg/nrt/edmonton-to-tokyo) > > [Flights from Calgary (YYC) to Nassau (NAS)](https://www.expedia.ca/lp/flights/yyc/nas/calgary-to-nassau) > > [flights from calgary intl airport](https://www.expedia.ca/lp/airports/yyc/flights-from-calgary-intl-airport) > > [Flights from Kolkata (CCU) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/ccu/yyz/kolkata-to-toronto) > > [Flights from Toronto (YYZ) to Johannesburg (JNB)](https://www.expedia.ca/lp/flights/yyz/jnb/toronto-to-johannesburg) > > [Flights from Kamloops (YKA) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yka/del/kamloops-to-delhi) > > [flights from yto all airports airport](https://www.expedia.ca/lp/airports/yto/flights-from-yto-all-airports-airport) > > [Flights from Comox (YQQ) to Abbotsford (YXX)](https://www.expedia.ca/lp/flights/yqq/yxx/comox-to-abbotsford) ### Activities > [Things to do in Punta Cana](https://www.expedia.ca/Things-To-Do-In-Punta-Cana.d601906.Travel-Guide-Activities) ### Packages > [Point Pleasant Park](https://www.expedia.ca/Point-Pleasant-Park-South-End.d6072673.Vacation-Attraction) ### General > [Visit Robb](https://www.expedia.ca/Robb.dx553248635974899504)