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Overview of DoubleTree by Hilton Edmonton Downtown

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Guest reviews

4.0 / 5Very Good
166 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

Popular LocationEdmonton Convention Centre6 min walk
Popular LocationArt Gallery of Alberta8 min walk
Popular LocationEdmonton City Centre14 min walk
AirportEdmonton, AB (YEG-Edmonton Intl.)31 min drive

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  • Room, 1 King Bed, Accessible (Roll-In Shower)

    Room, 1 King Bed, Accessible (Roll-In Shower)

    Room amenities

    • Sleeps 3
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  • Room, 1 King Bed

    Room, 1 King Bed

    Room amenities

    • Sleeps 3
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  • Suite, 1 Bedroom

    Suite, 1 Bedroom

    Room amenities

    • Sleeps 3
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  • Suite, 1 Bedroom, Kitchen

    Suite, 1 Bedroom, Kitchen

    Room amenities

    • Sleeps 3
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  • Suite, 1 Bedroom, Kitchen

    Suite, 1 Bedroom, Kitchen

    Room amenities

    • Sleeps 3
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  • Room, 2 Queen Beds

    Room, 2 Queen Beds

    Room amenities

    • Sleeps 5
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  • Room, 2 Queen Beds, Accessible, Bathtub

    Room, 2 Queen Beds, Accessible, Bathtub

    Room amenities

    • Sleeps 5
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About this area

Edmonton

Located in Edmonton, DoubleTree by Hilton Edmonton Downtown is in the city centre. Edmonton City Centre and Kingsway Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fort Edmonton Park. Check out an event or a game at Rogers Place, and consider making time for World Waterpark, a top attraction not to be missed.

Popular Location

What's nearby

  • Edmonton Convention Centre - 6 min walk
  • Art Gallery of Alberta - 8 min walk
  • Edmonton City Centre - 14 min walk
  • Rogers Place - 15 min walk
  • Muttart Conservatory - 7 min drive

Getting around

  • Edmonton Station - 7 min drive
  • Central Station - 10 min walk
  • Edmonton, AB (YEG-Edmonton Intl.) - 31 min drive

Restaurants

  • Where to eat
  • Gallery – Restaurant with a bar. Serves breakfast, lunch and dinner daily. Kids' menu available.

About this property

DoubleTree by Hilton Edmonton Downtown

Art Deco Edmonton hotel in North Central Edmonton, walk to Edmonton Convention Centre
A restaurant, an indoor pool and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a spa tub are on-site. All 255 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include sofa beds and coffee makers. Other amenities available to guests include complimentary wireless Internet access, LED TVs and room service (during limited hours).
DoubleTree by Hilton Edmonton Downtown offers 255 forms of air-conditioned accommodation with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: CAD 28.00 per night
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 19.95 per person
1 restaurant
1 bar
Room service available

Things to do

Fitness centre
Indoor pool
Hot tub

Family friendly

Dry-cleaning service
Free cots/infant beds
Corner/local shop
Indoor pool
Laundry facilities
Snack bar/deli
Sofa bed

Conveniences

ATM/banking services
Banquet hall
Lift
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Languages spoken

English

Business services

24-hour business centre
7 meeting rooms
Computer station
Conference space (12000 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible (may have limitations)

More

Fireplace in reception
Shared microwave
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Double sofa bed
Free cots/infant beds
Heating
Linens
Pillow-top mattress
Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

42-inch LED TV
TV/satellite channels

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Free local calls
Guidebooks/recommendations
Iron/ironing board
Laptop-friendly workspace
Local maps
Phone
Safe

Policies

Check-in

Check-in between 4:00 PM and 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

  • If you are planning to arrive after 1:00 AM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Fitness facility
  • Spa tub

Pets

  • Pets are allowed for an extra charge of CAD 50 per accommodation, per stay.
  • 2 per room (up to 55 lb/25 kg)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types accepted at this property

American Express
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CAD 19.95 per person (approximately)
  • Self-parking fee: CAD 28.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a smoke detector and a security system.

We should mention

Children aged 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Hyatt Place Edmonton Downtown Hotel
  • Hyatt Place Edmonton Downtown
  • Hyatt Place Edmonton / Downtown Alberta

Guest reviews

4.0

Very Good

5 - Excellent
63
4 - Good
64
3 - Okay
21
2 - Mediocre
9
1 - Poor
9
4.4
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.2
Property condition

2/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was very nice. The hotel is clean and staff were helpful and nice.

Stayed 2 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Construction in area was noisy. Whole block was a mess with construction. Food in restaurant was very poor. I don't recommend eating here.

Stayed 1 night in Mar. 2020

3/5

  • Liked: Amenities, property conditions & facilities
  • Disliked: Cleanliness

Although the property appears fairly new, our room upon arrival wasnt overly clean. Bathroom floor not swept and carpet not vacuumed. Appeared to be short staffed. Had to ask 3 times for extra towels. We stayed 2 nights and our room wasn't cleaned until late afternoon, and only after we asked staff several times to clean it. When returning to room, floors still hadn't been done, old towels left in corner of shower floor. Tub obviously not cleaned, and beds were made up quickly but not changed. Blood stain evident from previous day. We were also not told about parking situation. I was told I could park underground and to leave lisence plate number with desk staff which I did upon check in. Upon check out, I found a parking ticket on my windshield from the City of Edmonton. I asked staff about this and she told me there was no lisence plate number on my file and that there is a charge of $28 per day to park underground for hotel guests. I was not told about the parking costs, and now had a ticket from the city of Edmonton for $96!

Stayed 2 nights in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was nice however check in took a very very long time.

Stayed 1 night in Mar. 2020