DoubleTree by Hilton Edmonton Downtown

Photo gallery for DoubleTree by Hilton Edmonton Downtown

Primary image
Indoor spa tub
Indoor spa tub
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of DoubleTree by Hilton Edmonton Downtown

DoubleTree by Hilton Edmonton Downtown

4.0 star property

4.0/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
9576 Jasper Avenue NW, Edmonton, AB, T5H4H7

Explore the area

  • Popular LocationEdmonton Convention Centre6 min walk
  • Popular LocationEdmonton City Centre14 min walk
  • Popular LocationRogers Place15 min walk
  • AirportEdmonton, AB (YEG-Edmonton Intl.)32 min drive

Choose dates to view prices

About this area

Edmonton

Located in Edmonton, DoubleTree by Hilton Edmonton Downtown is in the city center. Travelers eager for a bit of culture can stop by Fort Edmonton Park, while those who have shopping on the agenda may want to visit Edmonton City Centre and Kingsway Mall. Looking to enjoy an event or a game? See what's going on at Rogers Place or Commonwealth Stadium.

What's nearby

  • Edmonton Convention Centre - 6 min walk
  • Francis Winspear Centre for Music - 7 min walk
  • Citadel Theatre - 9 min walk
  • Edmonton City Centre - 14 min walk
  • Rogers Place - 15 min walk

Getting around

  • Central Station - 10 min walk
  • Edmonton Station - 14 min drive
  • Edmonton Intl. Airport (YEG) - 32 min drive

Restaurants

  • Double Greeting Won Ton House - 4 min walk
  • Hardware Grill - 5 min walk
  • Oil Lamp Eatery - 5 min walk
  • New Tan Restaurant - 6 min walk
  • Riverside Bistro - 8 min walk

About this property

DoubleTree by Hilton Edmonton Downtown

Art Deco Edmonton hotel in North Central Edmonton, near Rogers Place
A restaurant, a fitness center, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a spa tub, a microwave in a common area, and a business center. Housekeeping is available on request.
DoubleTree by Hilton Edmonton Downtown offers 255 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and a fitness center.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 28.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • To-go breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 10-20.00 for adults and CAD 8-20 for children
  • 1 restaurant
  • Room service available

Things to do

  • Fitness center
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 55 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 20.00 for adults, CAD 8 and CAD 20 for children (approximately)
  • Self parking fee: CAD 28.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt Place Edmonton Downtown Hotel
Hyatt Place Edmonton Downtown
Doubletree By Hilton Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel
DoubleTree by Hilton Edmonton Downtown Edmonton
Quarter Note Hotel Hotel Edmonton
Quarter Note Hotel Hotel
Quarter Note Hotel Edmonton
Hyatt Place Edmonton / Downtown
Quarter Note Hotel Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel Edmonton

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 177 out of 411 reviews
5 - Excellent 43%
Rating 4 - Good. 130 out of 411 reviews
4 - Good 32%
Rating 3 - Okay. 65 out of 411 reviews
3 - Okay 16%
Rating 2 - Poor. 21 out of 411 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 411 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool view. Everything else was awful will not stay again for the price youd expect better quality. Outside broken glass everywhere and rough ppl
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very sketchy and driving in, it’s very confusing of where to go or park. You have to pay $28 for parking underground even though the area is very rough we saw multiple drug deals from our room and when paying $300 for one night you would think they wouldn’t make you park in an alley parking lot unless you pay. Room and hotel nice once inside except 2 of the 3 elevators weren’t working and people got stuck in the one! Wouldn’t stay again.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. The cookies we got when you checked in were a sweet surprise and super delicious! The food at the restaurant was delicious and such an modern style. Definitely stay at a double tree again!!
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with family and small children
Liked: Cleanliness
The room we booked had two queen beds and a sofa bed, so worked well for our quick family trip. Not enough towels so had to call to request and then were expected to tip. Parking is ridiculous, and for the price of this mediocre hotel, an additional $28/day for parking is maddening. We have a truck and decided to park outside after reading reviews about the underground parking, but had to constantly worry about making sure we didn't get a ticket, and trudging around all the homeless (and a guy peeing right beside the sidewalk), would have preferred a more secure parking facility. We didn't even bother with the hot tub area based on other reivews. The hotel itself was okay, but I would never stay here again given the huge pain in the ass to park and the fact that there are many other options around.
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Excellent location for attending an event at Roger's or Commonwealth. Walkable to both facilities and walkable to restaurants/pubs. Rooms were not ready for 4pm check in so many peopel were unanble to get into their rooms to get ready for the GArth BRooks Concert after a long day of travel. I didn't get my room until 11pm. Was given a $50 discount to compensate.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, unfortunately they were understaffed and due to the Garth Brooks concert, we were unable to check in until after the concert as our rooms were not ready at the 4:00pm check in time.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location of the property , but the parking up front for check inn was very congested
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean hotel
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. View is good. Downtown location
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location and safety measueres
Stayed 1 night in Jun 2022