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"The rooftop bar was never open during our stay, which was disappointing. The room was big, though the bathroom opened right into the bed area with only a separation for the toilet/shower which made use of the sink area a disturbance if someone was already in bed. Low water pressure, but bearable. It is a historic building so lots of creaks and odd sounds especially at night. The lobby doors stay locked 24/7 and parking is valet only, which we suspected may be due to some security concerns downtown. However, the hotel is in a great spot, close to Beale and other tourist spots which made it easy to walk to many places. Also found a Walgreens within a block that was very useful to grab last minute items or snacks. Breakfast from the hotel was ok but we saw lots of people take advantage of the in-lobby Starbucks for their morning coffee fix. The pillows were pretty flat so if you have sleep concerns you might want to bring your own."

"Amazing experience definitely would stay again"

"Love the rooftop bar service "

"Room was clean and spacious. Well appointed and comfortable. Air conditioning doesn’t work well. Despite setting the thermometer low we couldn’t get the room below 74. Makes for a tougher sleep when it’s so hot in the room. Breakfast was prebooked, Sunday was a pitiful buffet. Monday was grab and go and limited. Was not properly explained at booking. Overall a well located property. I’d stay here again. "

"Mattress in room needs to be replaced. Slept terrible. Enjoyed the stay. Marcus and Mrs Jones at night provided great service and was very polite"

"I enjoyed my 3 night stay. 24hr free fresh coffee available. Breakfast delicious, well cooked and appreciated the variety of foods, fruits, juices, cereals; even waffle maker! My only dissapointment was the computer / printer area access door was locked due to "it is not working" ( was the phrase given). Location was perfect for me. I almost chose a different hotel because of the "bedbug" reviews. Then read where even 5 star hotels have bed bugs. Trust me i was vigilant and did not detect any bed bugs during my 3 night stay. Best parts -- Friendly , Clean and Smoke free!! "

"Didn't eat "

"Breakfast was great, staff was amazing & convently located "

"It was good"