Mexico and Central America Winery Hotels from CA $156

"All good"

"The bus that was paid for never came. Our flights were delayed so arriving on time wasn't happening. We had to call for a shuttle from airport to our hotel because the orginal bus did not watch the flights to realize flights were delayed a bit. The room was disgusting with stain on chairs and we found a ton of roaches at the bed areas. The front desk did not want to change our roomuntil we showed a video of all the roaches running around. The topper was one of us was on the balcony in the room when house keeping came in and didnt know they were there and started going through his wallet stealing cash. When he confronted her, she dropped the wallet and ran out of the room. It turns out everyone we were with checked and notice they were missing cash, gift cards, etc. House keeping robbing visitors blind. Everyone on that staff should be fired. We will never stay there again. Very disappointing "

"Great staff. Lovely stay."

"Thee best staff!! i loved Jose and Arturo so sweet and took great care of me. I went solo and felt so safe"

"Was a good resort"

"I had an exceptional experience during my stay. From the moment I arrived, I was warmly welcomed, and the staff consistently demonstrated professionalism, kindness, and a genuine willingness to help. As a first-time visitor to Mexico, I truly appreciated the thoughtful recommendations and guidance they provided it made my trip feel both comfortable and memorable. There was a small mix-up with my breakfast location one morning, but the restaurant staff handled it seamlessly and graciously accommodated me for the included buffet. That level of attentiveness did not go unnoticed. Additionally, the club staff were incredibly welcoming and hospitable, creating an environment that felt both relaxing and elevated. The room was always clean and well-maintained, with fresh towels provided daily after our return from outings. It was clear that great care was taken to ensure a pleasant and comfortable stay. Overall, I am very impressed with the service and hospitality. I will absolutely be returning and highly recommend this hotel to others. "

"The entire resort is immaculate. The staff were super friendly, courteous (everyone says "hola" as they pass) and efficient. The staff activity team "

"We really enjoyed our 5-day stay here, the hotel is centrally, located to many of the tourist attractions. I got upgraded and had access to the business lounge where they had breakfast and evening snacks which we really enjoyed. Also fell safe while walking in the night around the hotel area. "

"Took good care of us"