Hainan Spa Resorts

"The staff Majeed Arif was great enough to help us to change to a better room and provided detail and kind guidance to enjoy the hotel! Big five star to Arif!"

"The service was excellent and the team were incredibly helpful and always followed up. Gardens and landscaping amazing and heated pool area a real bonus. Beach area needed to be cleaned as plastic bottles, garbage and construction waste dotted along the front of the hotel beach area. "

"酒店入住体验非常不错，后院的海滩景色真是叹为观止，难得的美景，自助早餐也好吃，就是假期时间太多，不然还可以多住几晚"

"The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean."

"Excellent service overall. Hotel could add some more chairs around the pool and on their part of the beach."

"It is good for a honeymoon couple. Not the family. "

"Limited services and support and some obvious cost cutting measures in place."

"There for a short break during the work week. It was a great way to unwind - walking on the beach, sitting by the pool sipping beer. Definitely a place to go for that much needed break"

"Very good hardware: hotel room in particular but software such as staffing and social graces of guests at the hotel must live up to the hotel's luxury facilities!"

"the Hotel is very large and lacks a feeling of Luxury or intimacy; Stuff and undertrained, English is hardly spoken, and consumption is outrageously expansive; overall it is an OK hotel but would need a deep renovation and review of conditions and services; i would not recommend this hotel"