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"Great breakfast"

"This hotel is very clean and the staff is super nice. We booked a room that didn't have a window and it was a lot smaller than we thought it would be. It was nice to sleep in complete darkness but hard to wake up when you didn't know if it was morning or not (but that is my own fault). We walked everywhere from our hotel. It is right next to the train station which is convenient. "

"Clean room, good breakfast"

"The Cumberland was a decent hotel overall. The bed was somewhat comfortable, you could feel its age and the underpinnings were lumpy and uncomfortable. The bathroom was clean but there were spots on the ceiling that raised some eyebrows. Gym was clean and well stocked. Reception was overall very helpful except for delays in housekeeping/maintenance arriving to solve a plumbing issue. Great value for money for London and the location for time of year."

"Most of the reception staff are unhelpful."

"Fantastic experience, they upgraded facilities, will come back to stay again!"

"Very bad experience of my checking, living, not-working flush of toilet"

"Top hotel in top location. Breakfast is top notch."

"Very central, and loved cleanliness. All the staff were great, and very helpful. Breakfast was amazing, and very organized. Staff were very quick to clear and clean tables. Floors maintained exceptionally. Would stay again."