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The Milestone Hotel

Star Rating
5 out of 5

Information

Reviews

4.8 / 5Exceptional
247 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Kensington Palace
    3 min walk
  • Popular Location
    Thackeray Gallery
    4 min walk
  • Restaurant
    Zaika
    1 min walk
  • Restaurant
    Beyond London
    1 min walk
  • Airport
    London (QQP-Paddington Train Station)
    4 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
Reserve without credit card
Some room options won't require your credit card details to book. You'll pay during your stay.
  • Superior Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Studio

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Junior Suite

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Suite (Master)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Grand Suite

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

London

Located in London's London City Centre neighbourhood, The Milestone Hotel is in the city centre and near a metro station. Kensington High Street and Westfield London Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Stamford Bridge Stadium and BT Tower. Sea Life London Aquarium and Coca-Cola London Eye are not to be missed. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Kensington Church Street - 3 min walk
  • Popular Location
    Kensington Palace - 3 min walk
  • Popular Location
    Thackeray Gallery - 4 min walk
  • Popular Location
    Kensington Roof Gardens - 5 min walk
  • Popular Location
    Albert Memorial - 9 min walk

Getting around

  • London Kensington Olympia Station - 3 min drive
  • High Street Kensington Station - 6 min walk
  • London (LGW-Gatwick) - 47 min drive

Restaurants

  • Chenestons — 1 min walk
  • Conservatory — 1 min walk
  • Zaika — 1 min walk
  • Beyond London — 1 min walk
  • Hyde Kensington Bar — 1 min walk

About this property

The Milestone Hotel

Luxury London hotel in London City Centre, walk to Kensington High Street
Along with a restaurant, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness centre, a 24-hour business centre and valet parking. All 62 individually decorated rooms feature free wired Internet and memory foam beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, wireless Internet access (surcharge) and LCD TVs.
The Milestone Hotel offers 62 forms of air-conditioned accommodation with DVD players and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, a complimentary bathrobe, complimentary slippers and designer toiletries.
This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
  • The Milestone Hotel is listed in the 2015 Condé Nast Traveller Top 100 List and the 2016 Travel + Leisure 500.
  • The property is a member of the Leading Hotels of the World.

Policies

Check-in

Check-in between 2 PM - midnight

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets stay for free

Payment types at the property

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 32 and GBP 32 per person (approximately)
  • Fee for in-room wireless Internet: GBP 0 per stay (rates may vary)
  • Self-parking fee: GBP 61 per night
  • Valet parking fee: GBP 61 per night
  • Pet deposit: GBP 500 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 0 per stay), Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 61 per night
  • Valet parking: GBP 61 per night

Food and drink

  • English breakfast available for a fee daily 7 AM–10:30 AM: GBP 32-32 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool
  • Private picnics
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • DVD player
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Afrikaans
  • Arabic
  • Bulgarian
  • Chinese
  • Czech
  • Dutch
  • English
  • Estonian
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish

Business services

  • 24-hour business centre
  • Meeting rooms

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Climate control (heating)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Linens
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • DVD player

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Activities

Where to eat

4.8

Exceptional

5 - Excellent
207
4 - Good
31
3 - Okay
6
2 - Mediocre
2
1 - Poor
1
4.9
Cleanliness
4.9
Service and Staff
4.8
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov. 2019

2/5

  • Disliked: Staff & service, amenities, property conditions & facilities

Extremely dated and stuffy service. I greatly regret having stayed.

Stayed 1 night in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

The service is outstanding! Breakfast is fantastic with a lot of options! Location is great! However, we could hear people talking next room and elevator moving. In addition, the shower was not very usage friendly since the water came out and the ceiling was low.

Stayed 1 night in Nov. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 7 nights in Oct. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It is very cosy a hotel with attention to details. Very confortable with an excelent breakfast. Very nice personnal.

    Stayed 2 nights in Oct. 2019

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