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Conrad London St. James

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Premium bedding, free minibar items, in-room safe
42-inch flat-screen TV with digital channels, toys
Premium bedding, free minibar items, in-room safe
Premium bedding, free minibar items, in-room safe

Overview of Conrad London St. James

Conrad London St. James

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
22-28 Broadway, London, England, SW1H 0BH

Explore the area

  • Popular LocationBuckingham Palace10 min walk
  • Popular LocationBig Ben10 min walk
  • Popular LocationHyde Park20 min walk
  • AirportLondon (LHR-Heathrow)27 min drive

Choose dates to view prices

About this area

London

Conrad London St. James is located in London City Centre, a neighborhood in London, and is in the city center and near the airport. Westminster Abbey and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Big Ben and Houses of Parliament. Traveling with kids? Consider Sea Life London Aquarium and London Eye.
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Map

What's nearby

  • St. James Park - 5 min walk
  • Westminster Abbey - 6 min walk
  • Buckingham Palace - 10 min walk
  • Big Ben - 10 min walk
  • Hyde Park - 20 min walk

Getting around

  • St. James's Park Underground Station - 3 min walk
  • London Victoria Station - 11 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • Blue Boar Restaurant — 1 min walk
  • Emmeline's Lounge — 1 min walk
  • Two Chairmen — 2 min walk
  • Colosseo — 3 min walk
  • The Buckingham Arms — 4 min walk

About this property

Conrad London St. James

Family-friendly London hotel in London City Centre, near St. James Park
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a 24-hour business center, and a conference center are onsite. All 256 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like minibars (stocked with some free items) and espresso makers.
Conrad London St. James offers 256 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (GBP 58 per night)
  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 32 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Art gallery
  • Private picnics

Family friendly

  • Children's games
  • Children's toys
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Croatian
  • Danish
  • English
  • Estonian
  • Finnish
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Latvian
  • Lithuanian
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Turkish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (6187 square feet of space)
  • Meeting rooms - 8

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Couples dining
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Espresso maker
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Recycling
  • Restaurant dining guide
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding
Rollaway/extra beds are available for GBP 75.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 32 per person (approximately)
  • Valet parking fee: GBP 58 per night
  • Rollaway bed fee: GBP 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental Hotel London Westminster
InterContinental London Westminster
London Westminster InterContinental
Conrad London St. James Hotel
Conrad St. James Hotel
Conrad London St. James
Conrad St. James
Conrad London St. James England
Conrad London St. James Hotel
Conrad London St. James London
Conrad London St. James Hotel London

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 718 out of 985 reviews
5 - Excellent 73%
Rating 4 - Good. 202 out of 985 reviews
4 - Good 21%
Rating 3 - Okay. 38 out of 985 reviews
3 - Okay 4%
Rating 2 - Poor. 13 out of 985 reviews
2 - Poor 1%
Rating 1 - Terrible. 14 out of 985 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this fantastic hotel was perfect for our 3 night stay. So many places are within walking distance and a tube station is right across the street. The room was spacious and scrupulously clean and the bed very comfy. The staff were so polite and friendly and very welcoming on arrival. The Blue Boar was a fantastic place to start and end our evenings and the cocktails were amazing. We didn’t eat there but the food we saw brought out looked delicious. Breakfast was included for our stay and was excellent . Lots of choice and again the staff were very friendly and professional. We would definitely stay here again and have recommended The Conrad to all our friends and family
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service
Very central location and lovely hotel
Stayed 6 nights in Sep 2021

5/5 Excellent

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Rooms are small but nice atmosphere .
Stayed 5 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lovely 5 star hotel with terrific staff who were helpful at every turn.The rooms ,fixtures and fittings , bathrooms are of a high standard.We had some issues with the equipment --for example the thermostat in the room wasnt working and had to call the engineer twice.The fridge stopped working completely and a new fridge had to be installed.Houeskeeping and reception at certain times of the day seemed to impossible to contact and for some reason things seemed to work particulary slow at the weekend . Breakfast was reasonable without being outstanding. Overall we would use the hotel again but there is definitely room for improvement.
Stayed 3 nights in Aug 2021