Ratings based on 2,093 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromLouisiana

Overall, it is a nice hotel

Posted 24-Aug-2016
The room (suite) was nice, but the sofa was severely stained and there were long strands of hair in the bathtub when I arrived. The sofa needs to be replaced, and the housekeeper needs to ensure the bathtub is clean before he/she exits each room.
3out of 5
by A verified traveller

Posted 24-Aug-2016
Pros: Central
Nothing spectacular. Just too quiet for my liking Hotel officials a bit too slow. However we were not disturbed in any way.
4out of 5
by A verified traveller

Posted 23-Aug-2016
Great stay for the trip I made! Close to downtown
4out of 5
by A verified traveller fromMechanicsville, VA

Recent stay hotel review

Posted 23-Aug-2016
Nice staff, room was very nice and clean, hallways need updating but they did say updates were in progress, breakfast buffet was excellent.
5out of 5
by A verified traveller fromT

Room needs improvement

Posted 22-Aug-2016
The hotel and staff were great, but the carpet in the room (215) was discustingly dirty
2out of 5
by A verified traveller

hotel needs help!

Posted 18-Aug-2016
The hotel rooms need major overhaul! Room was filthy! Stained carpets and sofa, dirty tub and hair on the floor. Bed was "bowl" shaped eith major sagging! My back is wrecked! Had to call for bedding for the sofa bed and was told they put new sheets on it at each occupant change ... Who does that? Always the bedding is in a bag so you know it is clean since the last occupant! But the worst was the A/C vent in the bedroom... Absolutely BLACK with mold amd dripping condensation down the wall and onto the carpet which was also blackened! We slept with the air off to prevent the mold spores from flying around in the air flow! Woke up with a head ache and stuffy nose. Told the deak on our way out that morning and when we came back they had made somewhat of an attempt to clean the area. Another day we came back to the room late at night after being out all day to find the maid never serviced our room...when we called the desk I felt like I was imposing on them to at least send up fresh towels! We did not use any other services of the hotel so I cannot comment on them and it does not matter to me as the rooms were so bad i would not consider staying here ever again!
5out of 5
by A verified traveller

Really comfortable & close to my work.

Posted 14-Aug-2016
Excellent staff, great breakfast. Very helpful people. Quick service.
3out of 5
by A verified traveller

Posted 11-Aug-2016
Location: Nothing close by.
I reserved a rollaway with my reservation. When I checked in I was told they had none available.
3out of 5
by A verified traveller

Terrible room design

Posted 9-Aug-2016
Showers were filthy. Bath tub was rusty. Room design horrible. Cant even move.
3out of 5
by A verified traveller fromFort Worth, Texas

OK hotel but sort of run down

Posted 8-Aug-2016
Hallways were dirty, pool was disgusting, hot tub was broken, food was subpar. Only saving grace was the staff, and that our room was nice.