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Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

3.5 star property
Hotel with fitness center, walk to Dallas World Aquarium

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Exterior
Terrace/patio
Exterior
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Breakfast, lunch, dinner served; American cuisine
Reviews
6.4

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Parking available
    Parking availableParking available
  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar

Explore the area

Map
1015 Elm St, Dallas, TX, 75202
  • Popular LocationDallas World Aquarium4 min walk
  • Popular LocationKay Bailey Hutchison Convention Center10 min walk
  • Popular LocationAmerican Airlines Center17 min walk
  • AirportDallas, TX (DAL-Love Field)17 min drive
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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Balcony

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, City View

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds, Balcony

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, City View

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Magnolia Hotel Dallas Downtown
Pet-friendly
Free WiFi
Air conditioning
Laundry
7.8 out of 10, Good, (3466)
The price is CA $143
CA $198 total
includes taxes & fees
Jul 1 - Jul 2
Magnolia Hotel Dallas Downtown

About the area

Dallas

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel is located in Downtown Dallas, a neighborhood in Dallas, and is near a metro station. Dallas Market Center and Bishop Arts District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fair Park and Dallas Arboretum and Botanical Garden. Check out an event or a game at American Airlines Center, and consider making time for Dallas World Aquarium, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our Dallas travel guideOpens in a new window

What's nearby

  • Dallas World Aquarium - 4 min walk
  • Dealey Plaza - 6 min walk
  • Kay Bailey Hutchison Convention Center - 10 min walk
  • Reunion Tower - 14 min walk
  • American Airlines Center - 17 min walk

Getting around

  • Akard Station - 4 min walk
  • Dallas Union Station - 10 min walk
  • Love Field Airport (DAL) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Twisted Trompo - ‬4 min walk
  • ‪Frankie's - ‬4 min walk
  • ‪Shivas Bar and Grill - ‬4 min walk
  • ‪Urban Coffee - ‬2 min walk

About this property

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Hotel near Dallas World Aquarium
Kay Bailey Hutchison Convention Center and American Airlines Center are located near Crowne Plaza Hotel Dallas Downtown, an IHG Hotel, which provides a terrace, dry cleaning/laundry services, and a bar. The on-site American cuisine restaurant, THRIVE Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
Other perks include:
  • An outdoor pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Express check-out, express check-in, and an elevator
  • A TV in the lobby, ATM/banking services, and a computer station
  • Guest reviews give good marks for the helpful staff
Room features
All 291 rooms have comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 6 to 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • THRIVE Restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (27,444 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 40 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation
  • Cleaning deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 6 to 15 per person
  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Pet deposit: USD 40 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Dallas Downtown
Crowne Plaza Hotel Dallas Downtown

Frequently asked questions

Does Crowne Plaza Hotel Dallas Downtown, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

As of Jun 20, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel on Jun 26, 2024 start from CA $152.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hotel Dallas Downtown, an IHG Hotel pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 40 per stay and a fee of USD 40.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Self parking is available for USD 20.00 per night.

What time is check-in at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Check-out is at noon. Late check-out is available for USD 25.00 (subject to availability).

Where is Crowne Plaza Hotel Dallas Downtown, an IHG Hotel located?

Located in Downtown Dallas, this hotel is within a 5-minute walk of Bank of America Plaza and Dallas World Aquarium. Kay Bailey Hutchison Convention Center and Dallas Museum of Art are also within 15 minutes. Akard Station and West End Station are within a 5-minute walk.

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 251 out of 1003 reviews" "
Rating 8 - Good. 192 out of 1003 reviews" "
Rating 6 - Okay. 184 out of 1003 reviews" "
Rating 4 - Poor. 171 out of 1003 reviews" "
Rating 2 - Terrible. 205 out of 1003 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with the location. Lots to do within walking distance.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jhon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2024

2/10 Terrible

Jamie

Disliked: Cleanliness, amenities
Smelled like smoke
Stayed 1 night in Jun 2024

10/10 Excellent

CALEB

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

John

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There were pool parties each day of our stay. Hotel guest had to pay to attend and it was not fair since paid for the room and were not notified prior to booking.
Stayed 4 nights in May 2024

10/10 Excellent

Michael Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and made check in so smooth I really enjoyed my stay will be back again
Stayed 2 nights in May 2024

2/10 Terrible

Samuel

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Pool party with hundreds of people smoking joints and cigarettes in the elevators and lobby. Clearly understaffed and overwhelmed. Loud thumping music, crowded elevators, and trashed. Perfect, if that’s what you want. Not so much, if you don’t.
Stayed 1 night in May 2024

2/10 Terrible

perla

Stayed 2 nights in May 2024

8/10 Good

Hiroko

Liked: Cleanliness, staff & service, property conditions & facilities
AC is way too strong. I switched off it’s too cold.
Stayed 1 night in May 2024

4/10 Poor

Brandi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5