Cuba Lake Tours and Activities

The staff were helpful and the property was fine. Sadly, noisy and disruptive guests prevented me from going to sleep until after 1 am. I stayed near the airport intentionally so I could get a good nights rest before a busy 5 day travel agenda. I went to bed at 9 pm and noticed guests playing corn puck in the parking lot, in 6 parking spaces including the space next to my car, which I just bought 3 months ago. There was a Large group of children and adults, talking and cheering on teams while consuming adult beverages for almost 3 hours!. I waited til 1015 to call the front desk who shared that quiet time started at 1000 and they offered to speak to the guests about quieting down. No change in the racket. I called 3 more times, realized the staff hadn’t gone to the area I complained about (“no one was there”), told me quiet time didn’t actually start till 1100 pm. It was 1145 before the folks cleared out, leaving behind empty beer cans on the lot. I did ask for “service recovery” and was offered $35 off my room (this was at 1945 pm.) The next morning, the staff at front desk increased my discount to $50 off. I appreciated the effort but missed 4 hrs a f sleep. I didn’t feel safe to go out to check on my car, as 72 yo woman traveling alone. The next day I didn’t notice any damage but I was worse off due to the anxiety related to my worries of potential damages.

Staff was so friendly! De

Clean rooms, little less space but manageable