Cross Country Ski Area Gai Luron Tours and Activities

The listing did not make clear that there is no staff on site and that there is only one small air conditioning unit in the living room, which didn’t really cool the bedrooms, and there are no fans. All communication is by cell phone and WhatsApp, and the response time was not good. We disembarked from our ship at 8:45 a.m. and asked to be notified when our two rooms were clean and ready. Despite a message that they would let us know, they never did. We were able to get into the rooms just before 4:00 pm when we went upstairs to see if they were ready. Entry into the building and the rooms is by passcode. The email for one of our rooms didn’t include the code, so I sent multiple messages with no response. Finally someone answered the phone after numerous rings. He set a code and emailed it to me. There was no Wi-Fi network listed in one of the rooms, and when we finally were able to get through to the staff, he told us to use the network for one of the other rooms, which did work. There’s a storage room in the lobby, and you have to call or message the staff to unlock it remotely. Other travelers who were there that day were as frustrated as we were with the communication. There are six steps up from the street to the lobby, and there is no one to help with luggage.

Great stay and centrally located. The views from my unit on the 17th floor were spectacular. Highly recommended.