Parc de l'Île-Charron Tours and Activities

Had problems with the lock.

Our first impression of the hotel was,if wasn"t for our gps in the car we would not have found the hotel. There is a 12x12 inch sign protruding from the building with its name on it and nothing else. We were able to get in the front door with help from another guest and the supervisor. The supervisor took us up to our room which we had not recieved a pass code to open the door. The supervisor called the hotel management twice for a code and twice it didnt work so see gave us her code to use for our stay. If it wasnt for her we would have had to stay in the lobby, There is no staff working the front counter. We tried twice more for a code and twice it did not work. The thermostat in the room did not seem to work properly always cold.Other than that the hotel was great.

Everything was so clean and the check in was really easy .