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Hotel Universel Montreal

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Indoor pool, seasonal outdoor pool, sun loungers
Indoor pool, seasonal outdoor pool, sun loungers
Indoor pool, seasonal outdoor pool, sun loungers
Premium Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Overview of Hotel Universel Montreal

Hotel Universel Montreal

3.5 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1

Explore the area

  • Popular LocationOlympic Stadium12 min walk
  • Popular LocationMontreal Biodome14 min walk
  • Popular LocationMontreal Botanical Garden16 min walk
  • AirportMontreal, QC (YUL-Pierre Elliott Trudeau Intl.)39 min drive

Choose dates to view prices

About this area

Montreal

Hotel Universel Montreal is located in Mercier-Hochelaga-Maisonneuve, a neighborhood in Montreal, and is in the entertainment district and near a metro station. Notre Dame Basilica and Old Port of Montreal are notable landmarks, and the area's natural beauty can be seen at Montreal Botanical Garden. Looking to enjoy an event or a game? See what's going on at Saputo Stadium or Olympic Stadium. Water skiing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Guests love the hotel's convenience to public transportation: Assomption Station is 10 minutes by foot and Viau Station is 12 minutes.
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Map

What's nearby

  • Saputo Stadium - 4 min walk
  • Olympic Stadium - 12 min walk
  • Montreal Biodome - 14 min walk
  • Montreal Botanical Garden - 16 min walk
  • Sir Wilfrid Laurier Park - 6 min drive

Getting around

  • Assomption Station - 10 min walk
  • Montreal Park Station - 11 min drive
  • Montreal–Trudeau Intl. Airport (YUL) - 39 min drive

Restaurants

  • Vinnie Gambinis - 9 min walk
  • Beni Hana Cuisine Japonaise - 10 min walk
  • Chez Cora - 10 min walk
  • Chez ô - 14 min walk
  • Tim Hortons - 15 min walk

About this property

Hotel Universel Montreal

3.5-star Montreal hotel in Mercier-Hochelaga-Maisonneuve, near Saputo Stadium
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Hotel Universel Montreal offers 230 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 kilometers

Food and drink

  • English breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 7-20 for adults and CAD 7-20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Spa services

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Microwave (on request)
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (15000 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Pool sun loungers

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

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Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Health club
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 66 lbs)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 7 and CAD 20 for adults, CAD 7 and CAD 20 for children (approximately)
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from July to August
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 434 out of 1017 reviews
5 - Excellent 43%
Rating 4 - Good. 403 out of 1017 reviews
4 - Good 40%
Rating 3 - Okay. 114 out of 1017 reviews
3 - Okay 11%
Rating 2 - Poor. 39 out of 1017 reviews
2 - Poor 4%
Rating 1 - Terrible. 27 out of 1017 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

1/5 Terrible

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Bed are not comfortable Shower/bath the bottom would fill up with water when showering water wouldnt drain Asked for extra pillows as they are very thin didnt received any extra
Stayed 2 nights in Aug 2022

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Aug 2022

2/5 Poor

Disliked: Cleanliness, property conditions & facilities
No water was provided in the room or as courtesy upon check-in. The only restaurant’s food were too salty.
Stayed 2 nights in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great proximity to Espace Pour La Vie. Free parking was wonderful, outdoor pool was nice and very much enjoyed by our kids. Property is a bit shabby and our room was small and dark (especially considering the /night cost). But overall, nice stay.
Stayed 1 night in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that there were 2 pools. Didn't like that the sauna wasn't working for our whole stay. REALLY didn't like the washroom. You could see inside and the door had a gap. Very uncomfortable with that low level of privacy. This was a big concern for all in both rooms
Stayed 3 nights in Aug 2022