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Hotel Universel Montreal

Photo gallery for Hotel Universel Montreal

Indoor pool, seasonal outdoor pool, sun loungers
Indoor pool, seasonal outdoor pool, sun loungers
Indoor pool, seasonal outdoor pool, sun loungers
Indoor pool, seasonal outdoor pool, sun loungers
Premium bedding, down comforters, in-room safe, desk

Overview of Hotel Universel Montreal

Hotel Universel Montreal

3.5 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
Map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1

Explore the area

  • Popular LocationMontreal Botanical Garden8 min walk
  • Popular LocationOlympic Stadium12 min walk
  • Popular LocationMontreal Biodome16 min walk
  • AirportMontreal, QC (YUL-Pierre Elliott Trudeau Intl.)36 min drive

Room options

About this area

Montreal

Hotel Universel Montreal is located in Mercier-Hochelaga-Maisonneuve, a neighborhood in Montreal, and is in the entertainment district and near a metro station. Notable landmarks in the area include Notre Dame Basilica and Old Port of Montreal, and travelers wishing to experience a bit of culture can try Montreal Biodome. Check out an event or a game at Saputo Stadium, and consider making time for Montreal Botanical Garden, a top attraction not to be missed. Water skiing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Guests love the hotel's convenience to public transportation: Assomption Station is 10 minutes by foot and Viau Station is 12 minutes.

What's nearby

  • Saputo Stadium - 4 min walk
  • Montreal Botanical Garden - 8 min walk
  • Olympic Stadium - 12 min walk
  • Montreal Biodome - 16 min walk
  • Sir Wilfrid Laurier Park - 9 min drive

Getting around

  • Assomption Station - 10 min walk
  • Montreal Park Station - 11 min drive
  • Montreal–Trudeau Intl. Airport (YUL) - 37 min drive

Restaurants

  • Tim Hortons - 16 min walk
  • Madisons Restaurant & Bar - 3 min walk
  • Restaurant la Belle Province - 2 min drive
  • Soupe and Roll - 3 min drive
  • Bocal - 3 min drive

About this property

Hotel Universel Montreal

3.5-star hotel located in Mercier-Hochelaga-Maisonneuve
Located close to Saputo Stadium and Montreal Biodome, Hotel Universel Montreal provides dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the sauna. The onsite restaurant, Resto Bar Le Toit Rouge, features Italian cuisine. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Free self parking
  • English breakfast (surcharge), a free area shuttle, and an area shuttle
  • A computer station, multilingual staff, and smoke-free premises
  • Guest reviews give top marks for the proximity to public transit
Room features
All 230 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Extra amenities include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Recycling, refrigerators, and on-request microwaves

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 kilometers

Food and drink

  • English breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 7-20 for adults and CAD 7-20 for children
  • 1 bar
  • 1 restaurant
  • Room service available

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Spa services

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Microwave (on request)
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (15000 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Pool sun loungers

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • Premium channels
  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 66 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately CAD 7–20 for adults, and CAD 7–20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from July to August
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Frequently asked questions

Does Hotel Universel Montreal have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at Hotel Universel Montreal?

As of Mar 30, 2023, prices found for a 1-night stay for 2 adults at Hotel Universel Montreal on Apr 2, 2023 start from CA $179.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Universel Montreal pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 66 lbs per pet. There's a deposit of CAD 100 per stay and a fee of CAD 40 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hotel Universel Montreal?

Self parking is free at this property.

What time is check-in at Hotel Universel Montreal?

Check-in is from 4:00 PM - anytime.

What time is check-out at Hotel Universel Montreal?

Check-out is at noon.

Where is Hotel Universel Montreal located?

Located in Mercier-Hochelaga-Maisonneuve, this hotel is within a 10-minute walk of Saputo Stadium and Montreal Botanical Garden. Olympic Stadium and Montreal Biodome are also within 1 mi (2 km). Assomption Station is 10 minutes by foot and Viau Station is 12 minutes.

Can I cancel my reservation for free at Hotel Universel Montreal and receive a full refund?

Yes, Hotel Universel Montreal offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Universel Montreal cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very good

Rating 10 - Excellent. 448 out of 1000 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 362 out of 1000 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 123 out of 1000 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 38 out of 1000 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 29 out of 1000 reviews" "
" "2 - Terrible 3%

8.5/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

6/10 Okay

Aleksandar

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
-We were given keys to a room that was a dirty mess, so I had to go back to the lobby & wait in line all over again to explain the issue. The concierge was apologetic & said "I hope this one is clean," as she handed me another room key. The 2nd room was clean -The 1st major problem I noticed about the room is that the bathroom doors do not close let alone lock. It's a sliding door and there is about an inch gap where it does even not meet the wall because of a design flaw with the tile trim along the base of the wall. Also, there is no exhaust fan. Absolutely no privacy. It is the worst hotel bathroom I have ever seen in my life. I had read reviews speaking to the bathroom door issue, but I thought I could avoid it because I paid extra for a "Prestige" room. -Next day for breakfast we called in our order. We were told there is no room service so we'd have to pick up our food. That was no problem. My husband came back to our room with our food and I noticed that two orders of toast were missing. I called the resto & they asked for our room number and said they'd bring it right up (I hadn't even asked them to do that). We waited 5, 10,15, 20 mins and they didn't come. My husband went down to the resto to inquire and they said "Ya sorry, we forgot what you said your room number is." The breakfast was overpriced and extremely bland. -Front desk is not helpful with recommendations. Use Google or Uber Eats for ideas. -PROS: close to major attractions, great heated pool, comfy beds
Stayed 2 nights in Mar 2023

8/10 Good

Dafne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and clean
Stayed 1 night in Mar 2023

10/10 Excellent

Catalin, Gatineau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable.
Stayed 1 night in Mar 2023

10/10 Excellent

Pier-Gui

Liked: Amenities
Stayed 1 night in Feb 2023

6/10 Okay

Khoi

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
The room is smaller than I expected. Bed and bathroom is not clean. I can feel dust under the bed sheet. Appliances in the room is old and broken. I complained they said will replace but never being done. Unexpected fee charged. I wouldn’t recommend this place to stay.
Stayed 2 nights in Feb 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Mario

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice environment. Nice staff.
Stayed 6 nights in Feb 2023

10/10 Excellent

Aïsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome and room was confortable. Our only comment is that we could not dine there on a monday (some options around though).
Stayed 1 night in Feb 2023

10/10 Excellent

Davenley

Stayed 2 nights in Jan 2023

10/10 Excellent

LOVE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jan 2023