See all properties

Hyatt Regency Cleveland At The Arcade

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hyatt Regency Cleveland At The Arcade

Ballroom
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

8.8 out of 10
Excellent
(42 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
Pillowtop bed
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (VIP)

Premium bedding, pillowtop beds, in-room safe, desk

Suite (VIP)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 1098 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Arcade View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, View (Arcade View)

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
Pillowtop bed
  • 602 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 603 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Arcade View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, View (Arcade View)

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
Pillowtop bed
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
Pillowtop bed
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
Lounge

Aloft Beachwood

Beachwood
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
8.2 out of 10, Very good, 1,003 reviews
The price is CA $161
CA $190 total
includes taxes & fees
Jul 20 - Jul 21
Aloft Beachwood
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
420 Superior Ave E, Cleveland, OH, 44114

What's nearby

  • JACK Cleveland Casino - 5 min walk - 0.4 km
  • Huntington Convention Center of Cleveland - 6 min walk - 0.6 km
  • Progressive Field - 10 min walk - 0.8 km
  • Rock and Roll Hall of Fame - 11 min walk - 1.0 km
  • Huntington Bank Field - 11 min walk - 1.0 km

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬3 min walk
  • ‪Jake's - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪House of Blues Cleveland - ‬4 min walk
  • ‪Shake Shack - ‬3 min walk

About this property

Hyatt Regency Cleveland At The Arcade

Upscale eco-certified hotel renovated in 2017 and located near JACK Cleveland Casino
Located close to Huntington Convention Center of Cleveland and Progressive Field, Hyatt Regency Cleveland At The Arcade provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Treat yourself to spa services, such as a Swedish massage, a manicure/pedicure, or a facial. The on-site American cuisine restaurant, 1890 Restaurant, features kids' meals and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, multilingual staff, and concierge services
  • A porter/bellhop, a computer station, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 293 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hair dryers
  • 37-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Lobby

Drury Plaza Hotel Cleveland Downtown

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
9.4 out of 10, Exceptional, 2,506 reviews
The price is CA $215
CA $252 total
includes taxes & fees
Aug 4 - Aug 5
Drury Plaza Hotel Cleveland Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 30 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 1890 Lounge
  • 1890 Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1890
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 9 to 15 for children
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Frequently asked questions

Is Hyatt Regency Cleveland At The Arcade pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hyatt Regency Cleveland At The Arcade?

As of Jul 10, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Cleveland At The Arcade on Jul 13, 2025 start from CA $184.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Regency Cleveland At The Arcade?

Valet parking is available for USD 49 per night.

What time is check-in at Hyatt Regency Cleveland At The Arcade?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Cleveland At The Arcade?

Check-out is at noon. Late check-out is available for a fee.

Where is Hyatt Regency Cleveland At The Arcade located?

Located in Downtown Cleveland, this eco-certified hotel is within a 15-minute walk of JACK Cleveland Casino, Huntington Convention Center of Cleveland, and Progressive Field. Rock and Roll Hall of Fame and Huntington Bank Field are also within 15 minutes. Tower City-Public Square Station is 9 minutes by foot and Cleveland Station is 16 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hyatt Regency Cleveland At The Arcade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 1015 reviews
Rating 8 - Good. 199 out of 1015 reviews
Rating 6 - Okay. 93 out of 1015 reviews
Rating 4 - Poor. 35 out of 1015 reviews
Rating 2 - Terrible. 40 out of 1015 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff and location
Stayed 1 night in Jun 2025

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff were very friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Kendra

Liked: Cleanliness, amenities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely gorgeous hotel and very large room! would definitely stay here again
Stayed 1 night in Jun 2025

8/10 Good

Luigino

Liked: Amenities
Great location. Pleasant staff.clean room
Stayed 1 night in May 2025

8/10 Good

JUAN

Liked: Cleanliness, amenities, property conditions & facilities
I loved that the hotel was in a mall of sorts. The inside of the hotel was beautiful. The hotel staff was completely helpful and very friendly. The sofa bed was unbelievably uncomfortable though.
Stayed 3 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The building was gorgeous and unique. Excellent place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, amenities, property conditions & facilities
This property was really cool. The Arcade area is the best I’ve seen in almost forever. Very cool setting
Stayed 2 nights in Jun 2025

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
The Arcade and design of the room was truly unique.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of downtown , within walking distance of everything we wanted to do.
Stayed 3 nights in May 2025

8/10 Good

Jere

Liked: Cleanliness, staff & service, property conditions & facilities
It's a very nice place, a lot of walking.
Stayed 2 nights in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this location, conveniently located in the heart of downtown Cleveland. Many dining options, and entertainment. The hotel beds and pillows are extremely comfortable. We always choose this location.
Stayed 1 night in May 2025

10/10 Excellent

Mj

Liked: Amenities
Beautiful property- the Suite was perfect.
Stayed 5 nights in Mar 2025

10/10 Excellent

Antwuan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

8/10 Good

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Great building and people. Rppm smelled like smoke.
Stayed 1 night in Jun 2025

8/10 Good

Andriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Historic downtown, near main tourist points, walkable to lots of dining options. Area a bit sketchy, I witnessed a CVS shoplifting across the street, the staff ran after the guy with lots of shouting and noise. Hotel is nice and clean, staff is great. 2 bed room had double beds which is a but tight for two adults.
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hassle-free stay!
Stayed 1 night in Mar 2025

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Highly recommend this hotel if going to downtown Cleveland. The restaurant breakfast was just okay however the manager was very friendly. Did have a couple of drinks in the bar and the bartenders we're not very friendly at all. Check in and out with seamless and the valet staff was great. The pizza place on the corner has awesome pizza. Our room was clean and comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arcade was a beautiful building and downtown location was walkable to everything we wanted to see, thanks for a great stay!
Stayed 2 nights in Apr 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is stunning with onsite restaurants, beauty parlor, and more. We loved our stay here!
Stayed 1 night in Mar 2025

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Easy access to city on foot
Stayed 2 nights in May 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all CLE sporting events
Stayed 1 night in Apr 2025

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 1 night in May 2025

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were not friendly, I felt like I was bothering them. Bellman was so nice and helpful.
Stayed 1 night in Jul 2025