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Featured image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, iron/ironing board, free WiFi

Guest reviews

3.5 out of 5 Good
145 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided


Explore the area

Popular LocationMuseum of Maya Culture11 min walk
Popular LocationPayo Obispo Zoo5 min drive
Popular LocationDos Mulas8 min drive
AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)13 min drive

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Standard Double Room

3.7/5 guest room rating
  • Sleeps 4

Executive Double Room, 2 Double Beds

4.5/5 guest room rating
  • Sleeps 4

About this area


Located in Chetumal, Hotel Principe is in the city centre and near the airport. Oxtankah Ruins and Santa Rita Archaeological Reserve are local landmarks, and the area's natural beauty can be seen at Lake Bacalar and Explanada de la Bandera. Payo Obispo Zoo and Santuario del Manati are also worth visiting.
Visit our Chetumal travel guide
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Popular Location

What's nearby

  • Museum of Maya Culture - 11 min walk
  • Payo Obispo Zoo - 5 min drive
  • Lighthouse Museum - 7 min drive
  • Palacio Municipal De Othon P. Blanco - 8 min drive
  • Dos Mulas - 8 min drive

Getting around

  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.) - 13 min drive


  • Arlequin — 1 min walk
  • La Terraza de Tito - 6 min walk
  • Forasteros - 7 min walk
  • Savora Grill - 12 min walk
  • Marisqueria Mi Viejo - 14 min walk

About this property

Hotel Principe

3-star hotel with restaurant and outdoor pool
This hotel features a restaurant, an outdoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a business centre and a children's pool. All 79 rooms offer free WiFi, room service (during limited hours) and TVs with cable channels. Free bottled water, safes and showers are among the other amenities that guests will find.
Hotel Principe offers 79 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 125 for adults and MXN 95 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool
  • Access to nearby health club

Family friendly

  • Children's pool
  • Outdoor pool


  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 3 meeting rooms
  • Business centre


  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility


  • Designated smoking areas

Room amenities


  • Air conditioning


  • Free toiletries
  • Hairdryer (on request)
  • Shower


  • TV channels
  • TV

Food and drink

  • Free bottled water


  • Iron/ironing board
  • Phone
  • Safe



Check-in between 2 PM and midnight
Minimum check-in age - 18


Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: MXN 125 for adults and MXN 95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available

We should mention

Pool access available from 6:00 AM to 10:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Principe Chetumal
Principe Chetumal
Hotel Principe Hotel
Hotel Principe Chetumal
Hotel Principe Hotel Chetumal

Frequently asked questions

Can I cancel my reservation for free at Hotel Principe and receive a full refund?
Yes, Hotel Principe offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Principe cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Principe have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:30 PM.
Is Hotel Principe pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Principe?
This property doesn't offer parking.
What time is check-in at Hotel Principe?
Check-in is from 2 PM to midnight.
What time is check-out at Hotel Principe?
Checkout is at 1 PM.
Where is Hotel Principe located?
Located in the heart of Chetumal, this hotel is within 1 mile (2 km) of Museum of Maya Culture and Payo Obispo Zoo. Dos Mulas and Explanada de la Bandera are also within 2 miles (3 km).
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and Alexandria is so friendky and helpful.
Stayed 1 night in Jan 2020

1/5 Terrible

Travelled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness
The bed had fleas and I was not able to sleep because the fleas bite in my arms legs
Stayed 1 night in Nov 2019

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the settings of the building but not the location because it was ghetto area its not a good area for tourist .And to put iceing on the cake i was charge by orbitz and hotel principe and still havent got my money back
Stayed 1 night in Aug 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
They have nice rooms good A/C . But the swimming pool isn't to good i have been to this place twice and both times i get sick from being in the swimming pool, this last time even one of our children got sick from that pool
Stayed 1 night in Oct 2019

2/5 Poor

Business traveller
It was cheap but everything was terrible. Internet was extremely poor.
Stayed 1 night in Aug 2019

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