Title: Hotel Principe - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Principe Hotel in Chetumal with a 24-hour front desk and an outdoor pool ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9050000/9049200/9049194/8f95e14d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/10000000/9050000/9049200/9049194/a36ce7ce.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Parking](https://images.trvl-media.com/lodging/10000000/9050000/9049200/9049194/941757f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/10000000/9050000/9049200/9049194/89949ad9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/10000000/9050000/9049200/9049194/97e8c121.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a vibrant retreat at Hotel Principe in the city center. Enjoy regional cuisine at Arlequin restaurant, relax in two pools (one for kids), sip drinks at two bars, use in-room WiFi, and get help booking tours to nearby attractions. 7.2 Good ## Popular amenities - Bar - Breakfast available - Pool - Room service - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=9049194&PinnedHotelID=9049194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=9049194&PinnedHotelID=9049194&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=9049194&PinnedHotelID=9049194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=9049194&PinnedHotelID=9049194&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9049194&PinnedHotelID=9049194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9049194&PinnedHotelID=9049194&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9049194&PinnedHotelID=9049194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9049194&PinnedHotelID=9049194&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 2 of 2 rooms ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9050000/9049200/9049194/a761526d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 7.8 Good 7 reviews ### Highlights Balcony Air conditioning TV Private bathroom Free bottled water Cable channels Iron/ironing board Daily housekeeping - Sleeps 4 - 2 Double Beds ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9050000/9049200/9049194/a761526d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room, 2 Double Beds ### Highlights Air conditioning TV Private bathroom Free bottled water Cable channels Iron/ironing board Daily housekeeping In-room safe - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Villa Khaban Private Pool Lagoon Front - up to 6 people](https://images.trvl-media.com/lodging/71000000/70020000/70018800/70018721/764e8d2a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Khaban Bacalar Hotel Boutique Bacalar - Pool - Breakfast included - Spa - Parking included 8.6 Excellent 77 reviews CA $230 CA $282 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Bacalar-Hotels-Khaban-Bacalar.h70018721.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=6050872&destination=Chetumal&destType=MARKET&latLong=18.525373,-88.306364&searchId=01794b51-0fb7-4e6e-b1cd-c85afc97916f&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/67000000/66430000/66425600/66425545/477978e2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Bacalar – Adults Only Bacalar - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 238 reviews CA $347 CA $423 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Bacalar-Hotels-Habitas-Bacalar.h66425545.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=6050872&destination=Chetumal&destType=MARKET&latLong=18.525373,-88.306364&searchId=01794b51-0fb7-4e6e-b1cd-c85afc97916f&top_cur=CAD) Ad ![Deluxe Suite, Jetted Tub](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/93131ba5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 369 reviews CA $159 CA $196 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Chetumal-Hotels-MBH-Maya-Bacalar.h38966652.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=6050872&destination=Chetumal&destType=MARKET&latLong=18.525373,-88.306364&searchId=01794b51-0fb7-4e6e-b1cd-c85afc97916f&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/b99cd396.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Chetumal Hotel Chetumal - Pool - Free airport shuttle - Parking included - Free WiFi 8.8 Excellent 1,040 reviews CA $101 CA $117 total includes taxes & fees Dec 5 - Dec 6 [](https://www.expedia.ca/Chetumal-Hotels-Fiesta-Inn-Chetumal-Hotel.h6250312.Hotel-Information?chkin=2025-12-5&chkout=2025-12-6&rm1=a2®ionId=6050872&destination=Chetumal&destType=MARKET&latLong=18.525373,-88.306364&searchId=01794b51-0fb7-4e6e-b1cd-c85afc97916f&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Principe.h9049194.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Principe.h9049194.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.51157%2C-88.29371&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LfMOy_h_ES3-oyPf_9d6Tj9US24=) Prolongacion Heroes #326, Chetumal, QROO, 77010 #### What's nearby - Museum of Maya Culture - 11 min walk - 1.0 km - Palacio Municipal De Othon P. Blanco - 6 min drive - 2.2 km - Chetumal Ferry Terminal - 6 min drive - 2.2 km - Palacio de Gobierno - 6 min drive - 2.2 km - Santuario del Manati - 6 min drive - 2.5 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 11 min drive #### Restaurants - ‪Yazid Pizza - ‬6 min walk - ‪Yazi'd Pizza - ‬4 min walk - ‪Sala De Fiestas Pigglet - ‬5 min walk - ‪Forasteros - ‬7 min walk - ‪Restaurant Bucaneros - ‬7 min walk ## About this property ### Hotel Principe Hotel in the city center Consider a stay at Hotel Principe and take advantage of a poolside bar, a terrace, and a bar. The on-site Regional cuisine restaurant, Arlequin, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center. Other perks at this hotel include: - An outdoor pool and a children's pool - Cooked-to-order breakfast (surcharge), access to a nearby health club, and a front-desk safe - A 24-hour front desk, a banquet hall, and luggage storage - 3 meeting rooms, free newspapers, and tour/ticket assistance Room features All 79 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Pool](https://images.trvl-media.com/lodging/10000000/9760000/9752900/9752823/f4ce4e53.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marlon Chetumal - Parking included - Free WiFi - Air conditioning - Room service 7.6 Good 429 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=9752823&PinnedHotelID=9752823&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/36000000/35590000/35581900/35581866/734f113c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Suites Arges - Centro Chetumal Chetumal - Pool - Pet-friendly - Parking included - Free WiFi 8.2 Very good 518 reviews CA $53 CA $67 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=35581866&PinnedHotelID=35581866&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, Sea View](https://images.trvl-media.com/lodging/84000000/83810000/83809300/83809202/b33dbf17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Noor Chetumal - Pool - Spa - Parking included - Free WiFi 7.8 Good 99 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=83809202&PinnedHotelID=83809202&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/14000000/13200000/13198600/13198525/ad9113b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Blanca Chetumal - Free WiFi - Air conditioning - Parking available - Business services 8.6 Excellent 876 reviews CA $105 CA $120 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=13198525&PinnedHotelID=13198525&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/40000000/39450000/39444900/39444859/705e4e4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Fontana Chetumal - Free WiFi - 24/7 front desk 8.0 Very good 167 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=39444859&PinnedHotelID=39444859&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9280000/9279300/9279209/5215aa82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Juliet Chetumal - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 123 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=9279209&PinnedHotelID=9279209&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/b99cd396.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Chetumal Hotel Chetumal - Pool - Free airport shuttle - Parking included - Free WiFi 8.8 Excellent 1,040 reviews CA $101 CA $117 total includes taxes & fees Dec 5 - Dec 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=6250312&PinnedHotelID=6250312&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/105000000/104440000/104438400/104438303/a3c49c26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Chetumal Hotel Chetumal - Parking included - Free WiFi - Air conditioning - Housekeeping 8.2 Very good 26 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=104438303&PinnedHotelID=104438303&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/11000000/10020000/10019200/10019198/5ed5f42b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Cocos Chetumal Chetumal - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 348 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=10019198&PinnedHotelID=10019198&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite](https://images.trvl-media.com/lodging/8000000/7980000/7976200/7976198/0fdc7cca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Marlon Chetumal - Pool - Hot tub - Free WiFi - Restaurant 7.8 Good 657 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=7976198&PinnedHotelID=7976198&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 175 for adults and MXN 145 for children - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - Arlequin ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 3 meeting rooms - Business center ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 20 accessible parking spaces - Accessible shuttle - Front entrance ramp - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity (29 inches high) - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (32 inches high) - Wheelchair-accessible restaurant ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability An early check-in fee will be charged Minimum check-in age: 18 ### Check-out Check-out before 12:30 PM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 175 for adults and MXN 145 for children - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 6:00 AM to 10:30 PM This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Principe Chetumal Principe Chetumal Hotel Principe Hotel Hotel Principe Chetumal Hotel Principe Hotel Chetumal ## Frequently asked questions ### Does Hotel Principe have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:30 PM. ### Is Hotel Principe pet-friendly? > No, only service animals are welcome at the property. ### What time is check-in at Hotel Principe? > Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available. ### What time is check-out at Hotel Principe? > Check-out is at 12:30 PM. ### Where is Hotel Principe located? > Located in the heart of Chetumal, this hotel is within 1 mi (2 km) of Museum of Maya Culture, Museo de la Ciudad, and Mega Escultura. Planetarium Yook'ol Kaab and Malecón de Chetumal are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Principe Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 67 8 - Good 80 6 - Okay 63 4 - Poor 22 2 - Terrible 25 ### 7.6/10 Cleanliness ### 7.4/10 Staff & service ### 6.8/10 Amenities ### 6.8/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ### 4/10 Poor #### Angelica Oct 8, 2025 Not too friendly ##### Angelica Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Herman Jul 30, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room and price was good but the place is unsafe some of my stuff was stolen not a safe place to stay? ##### Herman Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Esau Aguirre Jun 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities faltan taxis ##### Esau Aguirre Stayed 6 nights in Jun 2023 ### 6/10 Okay #### Sam Mar 30, 2024 They could not find our reservation when arrived ##### Sam Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Kris Apr 2, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities I paid for 2 rooms before I arrived at the property just to avoid any hassle. When I checked in, I was told there were no room available. Two minutes later, the guy came and Said he just noticed that someone check out two hours ago and the rooms should be clean and ready. I got my room keys, went upstairs to my room just to find the room in a total mess. There were the sheets wrapped up on the bed, the floor was wet and dirty Towels on the floor. I then had to go back downstairs (Staying on the third floor) The elevator is not working so I had to use the stairs, Where I told the receptionist that the room was dirty. Who then told me that I would have to wait 1 and half hours for the room to be cleaned. I had no other option but to wait. After he came back and said the room was ready, I went back to the room. There were no towels or toilet paper. I had to again leave from the 3rd floor and go back downstairs and told him that there is no towels and there is no toilet paper in the room. They then gave me two towels one roll of toilet paper and I informed them that the room I booked, was 4 of us stating in. My wife, my 2 kids and I so I would need 2 additional towels. They said I can only get 2 towels still. I had to leave Hotel to purchase two towels, because we do not share towels at home. I got back went to use the bathroom on the toilet and the toilet seat caved in with me. I have pictures of how the room was when I arrived, and I also have pictures of the toilet. ##### Kris Stayed 1 night in Mar 2024 ### 6/10 Okay #### Witfield Nov 2, 2025 Liked: Cleanliness, property conditions & facilities The room was in good condition and the stsff was courteous. The wifi was terrible. It kept coming on and off. I couldn't do what I needed to do or even watch a movie since it was on and off. I think a taxi service should be there. It was hard to get a taxi from the hotel. Apart from that my stY was ok. Could have been better. ##### Witfield Stayed 1 night in Nov 2025 ### 4/10 Poor #### Libni Sep 26, 2025 Liked: Cleanliness Disliked: Property conditions & facilities Alberca muy sucia. Aire acondicionado no servia. No lo podias apagar. No se podia regular temperatura. Lo apagamos un rato durante la noche por el frio y al sentirse el calor un tato despues se intento prender y no se podia. 3 de la mañana y esperando que el personal lo prendiera lo cual tambien les costo muchísimo hacerlo ##### Libni Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Cesar Aug 10, 2025 Disliked: Cleanliness, property conditions & facilities Mucho ruido de los guespedes ##### Cesar Stayed 1 night in Aug 2025 ### 4/10 Poor #### Dennis Aug 4, 2025 Liked: Cleanliness Disliked: Property conditions & facilities La piscina tuvo una lámpara interna que se rompió y tenía el cable colgando sin energía obviamente, en la aplicación decía paga hasta 18 meses y no fue a si; decía que incluía desayuno y tampoco. ##### Dennis Stayed 2 nights in Aug 2025 ### 8/10 Good #### Andres Jul 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy ruidosa por el tema de la alberca y las ventanas no ayudan a mitigar ##### Andres Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Velia Jul 25, 2025 Disliked: Staff & service, property conditions & facilities El personal se equivocó en darnos las habitaciones ya después de estar instalandos nos cobraron 200 por habitación pero está deteriorado el hotel no había agua caliente ##### Velia Stayed 2 nights in Jul 2025 ### 8/10 Good #### Moroni Efrain May 17, 2025 Liked: Staff & service, amenities Buen lugar solo que la habitación algo viejita pero no le quita que está en buen lugar, buen servicio, y limpio ojo, el precio está bien para lo que uno obtiene, super cómodo ##### Moroni Efrain Stayed 1 night in May 2025 ### 10/10 Excellent #### Maria del May 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo me pareció bien, deberían reactivar el restaurante del hotel. ##### Maria del Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Marco Antonio Apr 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo muy bien gracias ##### Marco Antonio Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Frank Apr 2, 2025 Liked: Cleanliness, staff & service, amenities I was offered upgrade to King room! Very helpful staff ##### Frank Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Thomas Mar 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay ##### Thomas Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Luis Feb 24, 2025 Disliked: Staff & service, amenities, property conditions & facilities No WIFI en las habitaciones, instalaciones hidraulicas baños, muy viejas. Personal de recepcion sin experiencia. Informacion erronea de acceso a internet en las habitaciones y falta de telefono en las mismas. Las llaves del lavamanos y de la ducha muy antiguas y piso de la ducha muy resbaloso. Nos asignaron una habitacion el el TERCER PISO sin elevador y somos personas mayores que tuvimos que subir nuestro equipaje nosotros mismos. ##### Luis Stayed 2 nights in Feb 2025 ### 8/10 Good #### Frank Jan 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Reasonable rooms, with relaxing chairs outside! ##### Frank Stayed 1 night in Jan 2025 ### 6/10 Okay #### Verified traveller Jan 10, 2025 Disliked: Cleanliness #### Falta fumigación. En la habitación encontré 2 cucarachas, los muebles son viejos ahí viven las cucarachas. ##### Verified traveller Stayed 1 night in Jan 2025 ### 6/10 Okay #### Marlon Jan 2, 2025 Liked: Cleanliness, staff & service Had stayed here long before and it is a nice hotel. My only issue is that it says WIFI and there is no WIFI. They should state that there is no wifi. ##### Marlon Stayed 1 night in Dec 2024 ### 6/10 Okay #### Alberto Dec 14, 2024 Liked: Cleanliness, staff & service, amenities Buen Precio! ##### Alberto Stayed 1 night in Dec 2024 ### 6/10 Okay #### Miguel Dario Nov 16, 2024 Liked: Staff & service Atención rápida, instalaciones con falta de mantenimiento ##### Miguel Dario Stayed 1 night in Nov 2024 ### 8/10 Good #### Miguel Dario Nov 15, 2024 Liked: Staff & service Buena opción para una estancia rápida ##### Miguel Dario Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Carolina Nov 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Carolina Stayed 2 nights in Oct 2024 ### 8/10 Good #### MARCO ANTONIO Nov 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities La disponibilidad ##### MARCO ANTONIO Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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