Title: Hotel Juliet - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Juliet Hotel in Chetumal with a 24-hour front desk and a restaurant ![Exterior](https://images.trvl-media.com/lodging/10000000/9280000/9279300/9279209/5215aa82.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite](https://images.trvl-media.com/lodging/10000000/9280000/9279300/9279209/d6b2995f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/10000000/9280000/9279300/9279209/b6f163d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/10000000/9280000/9279300/9279209/039a1ad3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9280000/9279300/9279209/w1016h232x0y0-6fb97bee.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Juliet sits in the city center offering a quiet garden retreat. The on-site restaurant Arquelin serves international cuisine for all daily meals. Guests appreciate the attentive staff and can stay connected with in-room WiFi throughout their stay. 8.0 Very good ## Popular amenities - Bar - Room service - 24/7 front desk - Housekeeping - Laundry - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=9279209&PinnedHotelID=9279209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=9279209&PinnedHotelID=9279209&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=9279209&PinnedHotelID=9279209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=9279209&PinnedHotelID=9279209&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9279209&PinnedHotelID=9279209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9279209&PinnedHotelID=9279209&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9279209&PinnedHotelID=9279209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9279209&PinnedHotelID=9279209&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 2 of 2 rooms ![Standard Room](https://images.trvl-media.com/lodging/10000000/9280000/9279300/9279209/92f53e58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Balcony Air conditioning TV Private bathroom Rainfall showerhead Free bottled water Satellite channels Daily housekeeping - Sleeps 4 - 1 Double Bed ![Suite](https://images.trvl-media.com/lodging/10000000/9280000/9279300/9279209/7d466f51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 8.0 Very good 1 review ### Highlights Balcony Air conditioning TV Private bathroom Rainfall showerhead Free bottled water Satellite channels Daily housekeeping - Sleeps 3 - 1 King Bed ## You may also like Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6580000/6577100/6577059/b2275e96_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Chetumal Chetumal - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 996 reviews CA $77 CA $89 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Chetumal-Hotels-City-Express-Chetumal.h6577059.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=6050872&destination=Chetumal&destType=MARKET&latLong=18.525373,-88.306364&searchId=7b6a467b-b9f9-4007-8310-3daa6f4be89a&top_cur=CAD) Ad ![Villa Khaban Private Pool Lagoon Front - up to 6 people](https://images.trvl-media.com/lodging/71000000/70020000/70018800/70018721/764e8d2a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Khaban Bacalar Hotel Boutique Bacalar - Pool - Breakfast included - Spa - Parking included 8.6 Excellent 77 reviews CA $216 CA $265 total includes taxes & fees Nov 11 - 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Pool - Free airport shuttle - Parking included - Free WiFi 8.8 Excellent 1,001 reviews CA $101 CA $117 total includes taxes & fees Dec 5 - Dec 6 [](https://www.expedia.ca/Chetumal-Hotels-Fiesta-Inn-Chetumal-Hotel.h6250312.Hotel-Information?chkin=2025-12-5&chkout=2025-12-6&rm1=a2®ionId=6050872&destination=Chetumal&destType=MARKET&latLong=18.525373,-88.306364&searchId=7b6a467b-b9f9-4007-8310-3daa6f4be89a&top_cur=CAD) Ad ![Deluxe Suite, Jetted Tub](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/93131ba5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 369 reviews CA $160 CA $197 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Chetumal-Hotels-MBH-Maya-Bacalar.h38966652.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=6050872&destination=Chetumal&destType=MARKET&latLong=18.525373,-88.306364&searchId=7b6a467b-b9f9-4007-8310-3daa6f4be89a&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Juliet.h9279209.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Juliet.h9279209.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.50281%2C-88.29565&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1oKCeas_2wbysUFQ_Zjvqnewy_w=) Av. Héroes 169, Entre Andador Efraín, Aguilar y Mahatma Gandhi, Centro, Chetumal, QROO, 77000 #### What's nearby - Museum of Maya Culture - 2 min walk - 0.2 km - Explanada de la Bandera - 15 min walk - 1.3 km - Chetumal Ferry Terminal - 16 min walk - 1.4 km - Palacio de Gobierno - 16 min walk - 1.4 km - Palacio Municipal De Othon P. Blanco - 18 min walk - 1.5 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 5 min drive #### Restaurants - ‪Restaurante " Los Cocos - ‬2 min walk - ‪La Peninsula - ‬1 min walk - ‪Restaurante el Vaticano - ‬3 min walk - ‪Capital Plaza Hotel - ‬2 min walk - ‪El Palacio Chino - ‬4 min walk ## About this property ### Hotel Juliet Hotel in the city center Consider a stay at Hotel Juliet and take advantage of a garden, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Arquelin, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi. Other perks include: - Free self parking - Tour/ticket assistance, a front-desk safe, and 1 meeting room - Luggage storage, a 24-hour front desk, and an elevator Room features All guestrooms at Hotel Juliet feature perks such as air conditioning, as well as amenities like free WiFi and free bottled water. More conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - TVs with satellite channels - Daily housekeeping and phones ## Similar properties ![Pool](https://images.trvl-media.com/lodging/10000000/9760000/9752900/9752823/f4ce4e53.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marlon Chetumal - Parking included - Free WiFi - Air conditioning - Room service 7.6 Good 429 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=9752823&PinnedHotelID=9752823&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/36000000/35590000/35581900/35581866/734f113c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Suites Arges - Centro Chetumal Chetumal - Pool - Pet-friendly - Parking included - Free WiFi 8.2 Very good 518 reviews CA $52 CA $66 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=35581866&PinnedHotelID=35581866&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/40000000/39450000/39444900/39444859/705e4e4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Fontana Chetumal - 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Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=104438303&PinnedHotelID=104438303&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9050000/9049200/9049194/8f95e14d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Principe Chetumal - Pool - Kids pool - Free WiFi - Restaurant 7.2 Good 257 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=9049194&PinnedHotelID=9049194&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/7000000/6580000/6577100/6577059/49285c4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Chetumal Chetumal - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 996 reviews CA $77 CA $89 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=6577059&PinnedHotelID=6577059&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/b99cd396.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Chetumal Hotel Chetumal - Pool - Free airport shuttle - Parking included - Free WiFi 8.8 Excellent 1,001 reviews CA $101 CA $117 total includes taxes & fees Dec 5 - Dec 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=6250312&PinnedHotelID=6250312&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite](https://images.trvl-media.com/lodging/8000000/7980000/7976200/7976198/0fdc7cca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Marlon Chetumal - Pool - Hot tub - Free WiFi - Restaurant 7.8 Good 657 reviews CA $75 CA $86 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=7976198&PinnedHotelID=7976198&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/11000000/10020000/10019200/10019198/5ed5f42b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Cocos Chetumal Chetumal - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 348 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=10019198&PinnedHotelID=10019198&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free covered self parking on site - Limited onsite parking - Wheelchair-accessible parking available - Onsite parking options include a carport ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Arquelin ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 6 accessible parking spaces - Elevator (59 inch wide door) - Magnifying mirror - Stair-free path to entrance - Tile flooring in public areas - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (39 inches high) ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Iron/ironing board - Phone - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 12:30 PM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention No pets and no service animals are allowed at this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Juliet Chetumal Hotel Juliet Juliet Chetumal Hotel Juliet Chetumal, Mexico - Quintana Roo Hotel Juliet Hotel Hotel Juliet Chetumal Hotel Juliet Hotel Chetumal ## Frequently asked questions ### Is Hotel Juliet pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Juliet? > Self parking is free at this property. ### What time is check-in at Hotel Juliet? > Check-in start time: 3:00 PM; Check-in end time: midnight. ### What time is check-out at Hotel Juliet? > Check-out is at 12:30 PM. ### Where is Hotel Juliet located? > Located in the heart of Chetumal, this hotel is steps from Museum of Maya Culture and Museo de la Ciudad. Fisherman's Fountain and Malecón de Chetumal are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Juliet Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 44 8 - Good 49 6 - Okay 17 4 - Poor 6 2 - Terrible 7 ### 8.2/10 Cleanliness ### 8.2/10 Staff & service ### 7.8/10 Amenities ### 7.6/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Robert Feb 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Enjoy ##### Robert Stayed 1 night in Jan 2024 ### 8/10 Good #### Benjamin Oct 29, 2023 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Inexpensive. Internet was unusable in room, which meant the TV was unusable in the room, as there was no cable or local channels. ##### Benjamin ### 8/10 Good #### HUGO Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La atención por teléfono de Elizabeth fue excelente, el recepciónista con cara de pocos amigos, el internet malo, la ubicación genial. no hay tapete para el baño tienes que poder tu toalla en el piso y no nos quisieron dar otra toalla extra ni una botellita de agua adicionarl pese a que eramos 3 personas y solo dejan una. ##### HUGO Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Rosa Luz Sep 4, 2025 Liked: Amenities Excelente hotel ##### Rosa Luz Stayed 1 night in Jun 2025 ### 4/10 Poor #### Karina Aug 17, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Super austeros, no saben qué la gente se seca la manos no te ofrecen nada para sacarte. Los inodoros con poca agua para descarga. ##### Karina Stayed 2 nights in Aug 2025 ### 8/10 Good #### Yuridia Apr 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El hotel está en el centro, bien ubicado. Las habitaciones son sencillas, cuentan con clima y son limpias. ##### Yuridia Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Dave Apr 4, 2025 Liked: Staff & service, amenities, property conditions & facilities Only a 3 start hotel but it was clean, quiet and they allowed me to take possession of my room several hours before 3 pm. I had a very early flight and arrived at the hotel at 9 am. Was sleeping by 930. I’ll be back. ##### Dave Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Susana Jan 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El dueño muy amable ##### Susana Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Austria Paola Barradas Jan 3, 2025 Disliked: Staff & service, amenities, property conditions & facilities Pésima atención del recepcionista nocturno, llegamos a la reservación que había hecho y pagado para estancia de 2 noches, 2 habitaciones. Desde la llegada, a las 4.30am, después de muchas horas de viaje, nos aseguró que no había espacio para guardar el vehículo, cuando le comentamos que en la reservación señalaba que había estacionamiento, nos dijo: pues si pueden meterlo ahí y de reversa, si no, no. Le dijimos que claro que podíamos, bajamos nuestras cosas, fuimos a las habitaciones 406 y 405, en la 406 no hubo ningún problema, tenía lo acordado, pero en la 405 no había agua caliente, el clima hacía ruido y el teléfono no funcionaba. Tuvimos que bajar a comentarlo para pedir una solución y el señor dijo que dejáramos correr el agua, que así saldría eventualmente. Después de 20 mins con la llave abierta, le dijimos que subiera a ver y dijo que no dudaba pero que solo era recpecionista. Le pedimos nos cambiara de habitación que nos urgía bañarnos, y dormir y dijo que no podía resolver que a las 8am llegaría alguien y vería porque estaba lleno el hotel. Ya para esto eran las 5.40am Tuvimos que bañarnos así, dormir con ruido y a las 8am nos fueron a despertar que porque habían reportado la falta de agua. Es una lástima que nos resolvieran al otro día, que nos ofrecieran otra habitación y descuento para otra ocasión, honestamente no creo regresar. Fue una muy mala experiencia. ##### Austria Paola Barradas Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Marla Dec 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean Safe Good location ##### Marla Stayed 1 night in Dec 2024 ### 8/10 Good #### Louis Dec 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Perfect location ##### Louis Stayed 1 night in Nov 2024 ### 8/10 Good #### FLOR ADRIANA PEÑA Aug 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Su ubicación en el Centro de la Ciudad! ##### FLOR ADRIANA PEÑA Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Jorge Javier Aug 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Personal amable, checkin rápido, buena ubicación. ##### Jorge Javier Stayed 4 nights in Aug 2024 ### 8/10 Good #### Arturo Mar 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ideal para descansar ##### Arturo Stayed 1 night in Mar 2024 ### 8/10 Good #### Alba Mar 12, 2024 Liked: Cleanliness, staff & service, amenities I liked the staff, very friendly. Didnt like that wifi was not working most times. ##### Alba Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Shumari Feb 12, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not friendly Nor Accommodating The receptionist was not friendly, the reservations were missed from the books and he blamed that we booked late where he had stated moments prior that some people came in just a while ago. He also stated there was no difference in price for a standard room versus a suite which is false as we booked a standard and suite last time. Later on he gave only two towels per room, we had visited this hotel 2-3 weeks prior and they gave us 3 towels per room, it was a different receptionist at this time. The receptionist that gave bad service was Santiago, so be aware. We stayed one night in one room in the end because of his crappy service. ##### Shumari Stayed 2 nights in Feb 2024 ### 8/10 Good #### ROGER CANCINO Feb 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es agradable y tranquila, el personal amable. ##### ROGER CANCINO Stayed 1 night in Jan 2024 ### 6/10 Okay #### Manuel Jan 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy limpio centrico pero camas algo duras Cerradura de la puerta no funcionaba pero enseguida nos cambiaron de cuarto, cama no muy cómoda ##### Manuel Stayed 1 night in Jan 2024 ### 2/10 Terrible #### paola Dec 26, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Terrible no lo recomiendo no hay internet no hay cable pesimo ##### paola Stayed 4 nights in Dec 2023 ### 8/10 Good #### Claudia Dec 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El internet no llegaba a la habitación. ##### Claudia Stayed 1 night in Dec 2023 ### 8/10 Good #### Shumari Aug 29, 2023 Liked: Staff & service #### Decent for short term stay The room was spacious, however only had one sofa which the photos showed 2. We had to keep logging into the wifi as it disconnected whenever our devices were locked. The beds were a bit on the hard side which was kind of uncomfortable but the ac was working well. Besides all that the staff were very friendly and the stay was good. ##### Shumari Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Enelisio Aug 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Muy bueno para descansar ##### Enelisio Stayed 1 night in Aug 2023 ### 10/10 Excellent #### romel Aug 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buen servicio y amabilidad también cómodo y seguro ##### romel Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Jorge Jul 2, 2023 No respetaron la ocupación dándonos una sola cama para 3 personas , no nos quedamos ##### Jorge Stayed 1 night in Jul 2023 ### 8/10 Good #### Carmita Jun 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The place is great but the security dogs at the premises were barking loudly in the early morning. ##### Carmita Stayed 1 night in Jun 2023 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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