City Express Chetumal: 2020 Pictures, Reviews, Prices & Deals

In-room safe, desk, iron/ironing board, free WiFi

440 reviews

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool

Free WiFi

Breakfast included

Parking included

Air conditioning

Gym

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Av. Insurgentes Km. 5.025, Chetumal, QROO

Explore the area

Chetumal, Quintana Roo (CTM-Chetumal Intl.)4 min drive

Santuario del Manati4 min drive

Palacio Municipal De Othon P. Blanco5 min drive

Payo Obispo Zoo6 min drive

Choose dates to view prices

Standard Room, 2 Double Beds

323 sq ft

Sleeps 2

Standard Room, 1 Queen Bed

226 sq ft

Sleeps 2

About this area

Chetumal

Located in Chetumal, City Express Chetumal is connected to a shopping centre. Oxtankah Ruins and Santa Rita Archaeological Reserve are local landmarks, and the area's natural beauty can be seen at Lake Bacalar and Explanada de la Bandera. Payo Obispo Zoo and Santuario del Manati are also worth visiting.

Visit our Chetumal travel guide

View in a map

What's nearby

Santuario del Manati - 4 min drive
Palacio Municipal De Othon P. Blanco - 5 min drive
Museum of Maya Culture - 6 min drive
Payo Obispo Zoo - 6 min drive
Chetumal Ferry Terminal - 11 min drive

Getting around

Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 4 min drive

Restaurants

Ristorante Positano - 4 min drive
Forasteros - 5 min drive
Savora Grill - 5 min drive
La Terraza de Tito - 5 min drive
Marisqueria Mi Viejo - 5 min drive

About this property

City Express Chetumal

Hotel connected to a shopping centre in Chetumal with free breakfast

Along with an outdoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a business centre, a meeting room and dry cleaning are on-site. All 109 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and safes. Showers, phones and desks are among the other amenities that guests will find.

City Express Chetumal offers 109 forms of air-conditioned accommodation with a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Hand sanitiser provided

Individually wrapped food options available for breakfast

This information is provided by our partners.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free local area shuttle up to 10 km

Food and drink

Free buffet breakfast available 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends
Coffee/tea in a common area

Things to do

Fitness centre
Outdoor pool

Family friendly

Dry cleaning service
Free area shuttle
Laundry facilities
Outdoor pool

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

Spanish

Business services

1 meeting room
Business centre

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Shower

Entertainment

TV channels
Flat-screen TV

Desk
Iron/ironing board (on request)
Phone
Safe

See similar properties

Chetumal

Hotel

Pool

2 star

Guest rating 3.5+

Washer and dryer

Business-friendly

Policies

Check-in

Check-in between 3:00 PM and midnight

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Kids stay free! Children stay free when using existing bedding

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

City Express Chetumal Hotel

City Express Chetumal

City Express Chetumal Mexico - Quintana Roo

City Express Hotel

City Express Chetumal Hotel

City Express Chetumal Chetumal

City Express Chetumal Hotel Chetumal

Frequently asked questions

Can I cancel my reservation for free at City Express Chetumal and receive a full refund?

Yes, City Express Chetumal offers free cancellation on select room rates, because flexibility matters! Please refer to City Express Chetumal cancellation policy on our site for more details about any exclusions or requirements.

Does City Express Chetumal have a pool?

Yes, this property has an outdoor pool.

Is City Express Chetumal pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Express Chetumal?

Self-parking is free at this property.

What time is check-in at City Express Chetumal?

Check-in is from 3:00 PM to midnight.

What time is check-out at City Express Chetumal?

Checkout is at 1 PM.

Where is City Express Chetumal located?

Situated near the airport, this hotel is within 3 miles (5 km) of Payo Obispo Zoo, Santuario del Manati and Palacio Municipal De Othon P. Blanco. Museum of Maya Culture is 2.9 mi (4.7 km) away.

3.9

Good

5 - Excellent

127

4 - Good

196

3 - Okay

2 - Poor

1 - Terrible

4.1/5

Cleanliness

3.9/5

Staff & service

4.3/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

B, Florida

Travelled with family

23 Jan. 2020

Liked: Cleanliness, staff & service, amenities

Overall the hotel was decent. The breakfast was good. The issue is with the room.. toilet would run water.. I had to fix the toilet so that it would not continue running water and the faucet in the sink has a fine spray on it that will wet you as you wash your hands, you have to reduce the flow to almost nothing to get it to work.

Stayed 1 night in Jan 2020

4/5 Good

Verified traveller

Travelled with family

7 Jan. 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good , but always room for improvement.

Stayed 2 nights in Jan 2020

3/5 Okay

Jorge

Travelled with family

1 Jan. 2020

Liked: Room comfort

Disliked: Staff & service

Disapointing Vs other City express experiences

Really bad breakfast. Had to wait 30 minutes or more for eggs. Not enough for the number of.people. and the water didnt run continuosly.

Stayed 1 night in Dec 2019

1/5 Terrible

Chad

Travelled with family

29 Dec. 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t trust the site

Booked and paid for two rooms. Drove 4 hours to arrive and them tell me there wasn’t any rooms and very rude.

Stayed 1 night in Dec 2019

5/5 Excellent

Tim, Belize

Travelled with group

20 Dec. 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to shopping, food and bus station. People were friendly.

Stayed 1 night in Dec 2019

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City Express Chetumal

Photo gallery

Guest reviews

Popular amenities

Cleaning and safety practices

Map

Explore the area

Choose dates to view prices

Standard Room, 2 Double Beds

Standard Room, 1 Queen Bed

About this area

Chetumal

What's nearby

Getting around

Restaurants

About this property

City Express Chetumal

Cleaning and safety practices

Enhanced cleanliness measures

Social distancing

Safety measures

Property amenities

Internet

Parking and public transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Languages spoken

Business services

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

More

See similar properties

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

You need to know

We should mention

Property is also known as

Frequently asked questions

4.1/5

3.9/5

4.3/5

3.9/5

4/5 Good

4/5 Good

Very good

3/5 Okay

Disapointing Vs other City express experiences

1/5 Terrible

Don’t trust the site

5/5 Excellent

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Scan the QR code

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