Title: ALA Residencias - Latest Aparthotel Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # ALA Residencias Aparthotel in Chetumal with a rooftop terrace and an outdoor pool ## Photo gallery for ALA Residencias ![Exterior - ALA Residencias (Chetumal)](https://images.trvl-media.com/lodging/88000000/87530000/87521400/87521367/c4ef12ec.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Room | Private kitchen - ALA Residencias (Chetumal)](https://images.trvl-media.com/lodging/88000000/87530000/87521400/87521367/eb4f4893.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, Bay View - ALA Residencias (Chetumal)](https://images.trvl-media.com/lodging/88000000/87530000/87521400/87521367/1f630735.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite | Terrace/patio - ALA Residencias (Chetumal)](https://images.trvl-media.com/lodging/88000000/87530000/87521400/87521367/c464f5a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 Bedroom, Garden View - ALA Residencias (Chetumal)](https://images.trvl-media.com/lodging/88000000/87530000/87521400/87521367/fa52f63a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies ALA Residencias offers travelers a quiet escape with amenities that blend relaxation and connectivity. Guests enjoy the smoke-free environment, outdoor pool, and rooftop terrace. Each room has WiFi for staying connected after a day of unwinding. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Outdoor space - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec. 6 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=87521367&PinnedHotelID=87521367&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=87521367&PinnedHotelID=87521367&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 7 - Dec. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=87521367&PinnedHotelID=87521367&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=87521367&PinnedHotelID=87521367&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=87521367&PinnedHotelID=87521367&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=87521367&PinnedHotelID=87521367&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=87521367&PinnedHotelID=87521367&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=87521367&PinnedHotelID=87521367&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/88000000/87530000/87521400/87521367/eb9ff8e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Furnished patio Individually furnished Individually decorated Private pool Private indoor hot tub Air conditioning Connecting rooms available Dining table - 1 bedroom - Sleeps 2 - 2 King Beds ### View all photos for Gallery Room ![Gallery Room](https://images.trvl-media.com/lodging/88000000/87530000/87521400/87521367/3182ac4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Gallery Room ### Highlights Furnished patio Individually furnished Individually decorated Private pool Air conditioning Connecting rooms available Dining table Smart TV - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Loft ![Standard Loft](https://images.trvl-media.com/lodging/88000000/87530000/87521400/87521367/57229fd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Loft ### Highlights Furnished patio Individually furnished Individually decorated Private pool Air conditioning Connecting rooms available Free rollaway/extra beds Dining table - 1 bedroom - Sleeps 6 - 2 Double Beds ### View all photos for Superior Studio Suite, Partial Ocean View ![Minibar, individually decorated, individually furnished](https://images.trvl-media.com/lodging/88000000/87530000/87521400/87521367/2402d726.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio Suite, Partial Ocean View ### Highlights Furnished patio Individually furnished Individually decorated Private pool Air conditioning Connecting rooms available Free rollaway/extra beds Dining table - Bay view - Sleeps 4 - 1 Queen Bed ### View all photos for Superior Loft ![Superior Loft](https://images.trvl-media.com/lodging/88000000/87530000/87521400/87521367/cf265c89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Loft ### Highlights Furnished patio Individually furnished Individually decorated Private pool Air conditioning Connecting rooms available Dining table Smart TV - 1 bedroom - Bay view - Sleeps 2 - 1 King Bed ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/88000000/87530000/87521400/87521367/2b26bc42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Furnished patio Individually furnished Individually decorated Private pool Air conditioning Connecting rooms available Dining table Smart TV - Sleeps 3 - 1 Queen Bed ### View all photos for Junior Suite, Bay View ![Junior Suite, Bay View](https://images.trvl-media.com/lodging/88000000/87530000/87521400/87521367/64d509f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Bay View ### Highlights Furnished patio Individually furnished Individually decorated Private pool Air conditioning Connecting rooms available Dining table Smart TV - 1 bedroom - Bay view - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Standard Room, 1 Bedroom, Garden View ![Standard Room, 1 Bedroom, Garden View | Terrace/patio](https://images.trvl-media.com/lodging/88000000/87530000/87521400/87521367/341258e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Bedroom, Garden View ### Highlights Furnished patio Individually furnished Individually decorated Private pool Air conditioning Connecting rooms available Dining table Smart TV - Sleeps 3 - 1 Double Bed ### View all photos for Standard Villa ![Standard Villa](https://images.trvl-media.com/lodging/88000000/87530000/87521400/87521367/28d44fba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Villa ### Highlights Furnished patio Individually furnished Individually decorated Private pool Air conditioning Connecting rooms available Dining table Smart TV - 3 bedrooms - Sleeps 7 - 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed ### View all photos for Deluxe Room ![Deluxe Room | Living area](https://images.trvl-media.com/lodging/88000000/87530000/87521400/87521367/51bd2e59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Furnished patio Individually furnished Individually decorated Private pool Air conditioning Connecting rooms available Dining table Smart TV - Sleeps 3 - 1 Double Bed and 1 Twin Sofa Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/88000000/87530000/87521400/87521367/1bd64b96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Furnished patio Individually furnished Individually decorated Private pool Air conditioning Connecting rooms available Dining table Smart TV - 1 bedroom - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-ALA-Residencias.h87521367.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-ALA-Residencias.h87521367.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.49348%2C-88.29533&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wfi-t0SJFitLBeRxPH-V8BZO7gc=) C. 22 de Enero, Chetumal, QROO, 77000 #### What's nearby - Fisherman's Fountain \- 2 min walk \- 0.2 km - Explanada de la Bandera \- 2 min walk \- 0.2 km - Chetumal Ferry Terminal \- 6 min walk \- 0.6 km - Palacio de Gobierno \- 6 min walk \- 0.6 km - Museum of Maya Culture \- 16 min walk \- 1.4 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive #### Restaurants - ‪Winner's - ‬2 min walk - ‪hot dogs de la obregon - ‬6 min walk - ‪Café café - ‬1 min walk - ‪Marquesita Emiliana - ‬3 min walk - ‪Queridos Amigos - ‬5 min walk ## About this property ### ALA Residencias Aparthotel in Chetumal with a rooftop terrace and an outdoor pool An outdoor pool and a rooftop terrace are available at this smoke-free aparthotel. Each apartment boasts a private pool and a deep soaking tub, while also offering free WiFi and a Smart TV with digital channels. Thoughtful touches include an espresso maker and bathrobes, and also available are a furnished patio and a TV. Housekeeping is available on request. ALA Residencias offers 5 air-conditioned accommodations with private pools and minibars. Rooms open to furnished patios. These individually decorated and furnished accommodations include desk chairs and dining tables. 75-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and ceiling fans. Housekeeping is provided on request. Recreational amenities at the aparthotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/b99cd396.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Chetumal Hotel Chetumal - Pool - Free airport shuttle - Parking included - Free WiFi 8.8 Excellent 1,001 reviews CA $111 CA $126 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=6250312&PinnedHotelID=6250312&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/7000000/6580000/6577100/6577059/49285c4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Chetumal Chetumal - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 1,001 reviews CA $87 CA $100 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=6577059&PinnedHotelID=6577059&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, Sea View](https://images.trvl-media.com/lodging/84000000/83810000/83809300/83809202/b33dbf17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Noor Chetumal - Pool - Spa - Parking included - Free WiFi 7.8 Good 107 reviews CA $111 CA $141 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=83809202&PinnedHotelID=83809202&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/14000000/13200000/13198600/13198525/ad9113b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Blanca Chetumal - Free WiFi - Air conditioning - Parking available - Business services 8.6 Excellent 892 reviews CA $71 CA $82 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=13198525&PinnedHotelID=13198525&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite](https://images.trvl-media.com/lodging/8000000/7980000/7976200/7976198/0fdc7cca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Marlon Chetumal - Pool - Hot tub - Free WiFi - Restaurant 7.8 Good 664 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=7976198&PinnedHotelID=7976198&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/36000000/35590000/35581900/35581866/734f113c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Suites Arges - Centro Chetumal Chetumal - Pool - Pet-friendly - Parking included - Free WiFi 8.2 Very good 523 reviews CA $55 CA $69 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=35581866&PinnedHotelID=35581866&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/7000000/6200000/6193600/6193535/dc8f7cd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TRYP by Wyndham Chetumal Chetumal - Pool - Breakfast included - Pet-friendly - Free WiFi 7.8 Good 762 reviews CA $69 CA $85 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=6193535&PinnedHotelID=6193535&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/105000000/104440000/104438400/104438303/a3c49c26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Chetumal Hotel Chetumal - Parking included - Free WiFi - Air conditioning - Housekeeping 8.2 Very good 26 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=104438303&PinnedHotelID=104438303&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/11000000/10020000/10019200/10019198/5ed5f42b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Cocos Chetumal Chetumal - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 358 reviews CA $74 CA $91 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=10019198&PinnedHotelID=10019198&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/10000000/9760000/9752900/9752823/f4ce4e53.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marlon Chetumal - Parking included - Free WiFi - Air conditioning - Room service 7.6 Good 454 reviews CA $51 CA $59 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=9752823&PinnedHotelID=9752823&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Outdoor pool - Private pool ### Internet - Available in the apartment: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Cleaning supplies - Espresso maker ### Dining - Dining table - Minibar ### Bedrooms - Bedsheets provided ### Bathroom - Bathrobes - Bathtub or shower - Deep soaking bathtub or rainfall showerhead - Shampoo - Soap - Toilet paper - Towels provided ### Living spaces - Dining table ### Entertainment - 75-inch smart TV with digital channels - Netflix - Streaming services ### Outdoor areas - Furnished patio - Rooftop terrace ### Work spaces - Desk chair - Laptop workspace ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets allowed ### Suitability/Accessibility - No elevator - Smoking not allowed ### Services and conveniences - Housekeeping (on request) ### Things to do - Free bicycles nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 5 units - Connecting units available - Housekeeping (on request) - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM ### Check-out Check-out before noon ### Special check-in instructions There is no front desk at this property The host will greet guests on arrival This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 9:00 AM to 9:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as ALA Residencias Chetumal ALA Residencias Aparthotel ALA Residencias Aparthotel Chetumal ## Frequently asked questions ### Does ALA Residencias have a pool? ### Is ALA Residencias pet-friendly? ### How much is parking? ### What time is check-in at ALA Residencias? ### What time is check-out at ALA Residencias? ### Where is ALA Residencias located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## ALA Residencias Reviews ## Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 43 8 - Good 5 6 - Okay 2 4 - Poor 1 2 - Terrible 1 ### 9.6/10 Cleanliness ### 9.2/10 Amenities ### 9.4/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Rachel Sep 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Service was incredible, the room was beautiful and the location was amazing. The rooftop pool was great, too! ##### Rachel Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Negrill Jul 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing stay! Will definitely book again. ##### Negrill Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Manuel Sep 19, 2025 Liked: Cleanliness, property conditions & facilities, communication Is very nice place quiet and accessible, right at the port , is very small town and no much to do there ##### Manuel Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Yamani Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Property had very good security features and was very accessible. ##### Yamani Stayed 1 night in May 2025 ### 8/10 Good #### Yamani Jun 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent spacing ##### Yamani Stayed 1 night in May 2025 ### 10/10 Excellent #### Bianca Jan 1, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful spacey stay at the Bahia of Chetumal ##### Bianca Stayed 1 night in Dec 2023 ### 10/10 Excellent #### ranee Aug 1, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The staff were so kind and helpful beds divine soft walk everywhere full bathroom kitchenette great location ##### ranee Stayed 1 night in Jul 2024 ### 8/10 Good #### Tayfun Jan 28, 2024 Liked: Amenities, property conditions & facilities, communication It is nice and close center, restaurants and shopping and friendly staff ##### Tayfun Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Rebecca Sep 5, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication This is our favorite place to stay in chetumal, right near the park and alot of food vendors - beautiful view of the sea from the pool rooftop, and really nice large rooms. Always a comfortable stay. ##### Rebecca Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Shawn Jun 14, 2024 Liked: Cleanliness, room comfort, communication #### Always a great stay!! This is one of my favorite places to stay! Close to great restaurants and the water! Very convenient for traveling in and out of Belize or headed north to the Riviera Maya! Mirna is a wonderful host!! ##### Shawn Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Antonietta Jan 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Tiny little boutique Hotel only stayed one night so we could catch the ferry to Belize. But there are good restaurants within walking distance, the staff was so nice and welcoming, the room was perfect, and it was worth what we paid. We would definitely stay here again for a longer amount of time to explore the whole area. ##### Antonietta Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Monty Jan 7, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice place to stay, the room was very clean! Good area, right up on the waterfront. ##### Monty ### 10/10 Excellent #### Verified traveller Dec 1, 2024 Liked: Cleanliness, room comfort, communication #### Nice room The Fisherman Loft was huge with high ceilings and a great view of the sea. Very comfortable room, and close to the malecon and restos. ##### Verified traveller Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Patrick Mar 9, 2025 Liked: Cleanliness, property conditions & facilities, communication Got in very late from a train trip. Communication was great helping us get in. Only stayed one night, wish it had been longer. ##### Patrick Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Shawn May 23, 2024 Liked: Cleanliness, room comfort, communication #### Love it!! I love this place!!! The staff are wonderful! Excellent location and very safe!! ![](https://a.travel-assets.com/ugc/hotel-reviews/22DE961834E44F39F08A3508A8F19C17DA1672531716488122119.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shawn Stayed 1 night in May 2024 ### 10/10 Excellent #### Shawn Oct 24, 2023 Liked: Cleanliness, room comfort, communication #### Wonderful It is a wonderful place to stay!! Right next to the market at night! The rooms are beautiful!! ![](https://a.travel-assets.com/ugc/hotel-reviews/22F6410C1D5BB67C46C47041AC1132A51298BA5D1698168192705.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/78CB7531AB0A74C9845EF67CE9A8BA70FE9AFDCD1698168193686.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7937DD94D6A59654685C84A8A65F4705D1CC8D801698168192664.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/367F390B294122CCE007999CF62B5110728892A61698168189783.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shawn Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Maria Apr 9, 2024 It has a nice view and personnel is very nice and friendly. Thank you! ##### Maria Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Eugene Aug 25, 2023 Liked: Cleanliness, property conditions & facilities, communication Beautiful room with nice furniture and amenities. Warm and welcoming reception by a very charming staff. Highly recommended. ##### Eugene Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Tammy Oct 18, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication We loved everything. Juanita was exceptional in answering questions/ concerns. ##### Tammy Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### John Dec 31, 2023 Liked: Cleanliness, room comfort, communication On arrival at ALA Residences, we decided to upgrade ourselves to one of the loft suites (with kitchen, etc) and we couldn’t have been happier - spacious, great facilities, excellent WiFi and TV, comfortable, etc, etc. Great staff too. And all right on the malecon, Great value for the location. Brilliant, ##### John Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### EVAN I Nov 9, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything was great with our stay Oct 26th 2024 for one night however when I booked 2 days prior it said I would be charged at the property at checkin but was still immediately charged $75.94\. When I checked in at the property on 26th they charged me another $76.90\. It has been 3 calls now to request a refund and 2 weeks after still nothing. This was my only concern. ##### EVAN I Stayed 1 night in Oct 2024 ### 8/10 Good #### Louis Feb 18, 2025 Liked: Cleanliness, room comfort, communication #### Great View Location is Chetumal couldn’t be better. Our view looked out on the bay. The studio is big between 700 & 800 square feet. Very large balcony and high ceiling. Staff is very nice but no English. (Google translate) Internet is fine, broke while there and was replaced with new router. Cons: poor water pressure adequate to shower but just barely. I assume it’s condensation from the air conditioning and fridge but there’s intermittent puddles of water below the air conditioner and around the fridge. Couch can open up into a bed but it’s not very comfortable as a couch. TV didn’t have any stations but could connect to Netflix. Despite the cons, if I was staying in Chetumal, I would not be adverse to staying there again. ##### Louis Stayed 21 nights in Jan 2025 ### 10/10 Excellent #### Jesus Antonio Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente ubicación frente al malecon ##### Jesus Antonio Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Alexis Aug 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente vista en la zona de alberca ##### Alexis Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Luis Fernando Aug 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Todo excelente, muy recomendable!!! ##### Luis Fernando Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - 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