Search Inns in Chelmsford from CA $351

"PROs: Friendly, helpful hotel staff including concierge and housekeeping; comfortable lobby suitable for dining, working, meeting, etc.; varied breakfast offerings, though a bit light on fresh fruit; Google Chrome-enabled TVs allowing casting from personal devices (app availability depends on guest's subscriptions); easily accessible to public transportation (i.e., above-ground MBTA stop directly across the street from hotel entrance). CONs: Dark hallways; dark room; inadequate seating in suite living room My Personal Experience: I was very disappointed to discover that I was not given the room I THOUGHT I had booked. This was my third stay at the Arcadian and third booking of the property through Expedia. I chose the same room all three times but this third time I was assigned a different room from the one I had booked. This was extremely frustrating, particularly since my friend and I had booked the room for a week. Although the room was a suite, it was much smaller and darker than the one we stayed in the previous two times. It was also a very long walk down two hallways from the elevator and included three steps between the hallways up which we needed to drag our luggage. The lack of adequate lighting in the room made it feel very dreary and unwelcoming, and was exacerbated by the lack of comfortable seating besides the pull-out sofa in the living room area. Adding one, if not two, pole lamps and at least one accent chair would go a long way in improving one's stay."

"Very noisy neighbors made things a little less comfortable late night, but we didn’t report so we can’t hold that against the property. Noisy pipes in the bathroom are something they should look into. Otherwise very nice property, excellent amenities, easy parking, super hospitable staff, very convenient to Boston proper."

"The coffee maker wouldn't work"

"Staff very unfriendly at front desk. Lack of knowledge. My wife was at the front desk late evening and the agent took a long time to check in . Asked two times the ID . From a chain like Hilton we are expecting a better customer service "

"Room was clean but noisy the hotel literally is on top the highway and you can get the whole thing from outside thru the wall A/C we tried to turned the heat at night and has a humid smell that stinks the whole room. Have to call to front desk around midnight due to some kids playing hockey in the hallway apparently was normal that parents let the kids been disrespectful and the front desk lady was rude and apologized saying that was my fault feel like that in resume I will never be back to this hotel my 3 nights were horrible "

"This could be a nice place, but the carpet and furniture need to be replaced ASAP. This would make a very large difference. Check in was easy and the person was friendly. Sheets seemed clean, and the place felt safe. Parking was extra. There is a large indoor pool that the whole building is built around... but it is closed except for the summer. Why not have a pool open year round, especially when it is the centerpiece of the property?"

"The view on the top floor is great."

"Everything great !"

"Yes"