Lobby sitting area

Reviews of Gawharet Al Ahram Hotel

3 out of 5
Gawharet Al Ahram Hotel
103, Al Ahram St, Giza

Reviews

7.4

Good

Rating 10 - Excellent. 47 out of 221 reviews" "
Rating 8 - Good. 90 out of 221 reviews" "
Rating 6 - Okay. 50 out of 221 reviews" "
Rating 4 - Poor. 19 out of 221 reviews" "
Rating 2 - Terrible. 15 out of 221 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Samora

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Ahmed on Jul 20, 2023
Dear (Samora), thank you for taking the time to share your experience. This is not how we aim to run our business. We appreciate your feedback, as it’s helping us to improve and ensure a better experience for you next time.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this hotel
Comfortable stay great staff room service has good food
Stayed 3 nights in Oct 2021
Response from Ahmed on Nov 6, 2021
Dear Laura Many thanks for your comment

6/10 Okay

Mamdouh

Disliked: Amenities
Bathrooms need renovation. Carpet and Furniture need to be replaced. Very poor breakfast.
Stayed 8 nights in Oct 2021
Response from Ahmed on Nov 3, 2021
Dear Mr/ Mahmoud Thanks for your comment and we are working hard to improve our services

8/10 Good

Gouzeif

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2021
Response from Ahmed on Oct 14, 2021
Dear Guest Thanks for your comment

8/10 Good

Josef

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Over all very good hotel except the aircondition was noisy
Stayed 1 night in Oct 2021
Response from Ahmed on Oct 14, 2021
Thanks for your comment

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
My stay was very comfortable. Staff is attentive and kind. Hotel food very good and value for your money. I highly recommend
Stayed 5 nights in Jan 2021
Response from Ahmed on Feb 4, 2021
many thanks for your comment

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
The room was bad Hotel didn’t allow my visitors to com in my room
Stayed 3 nights in Feb 2020

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here over five times in last five years. great location and friendly service.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was provided as a replacement from expedia for a last minute cancellation. Nice and simple hotel, you get what you pay for. Views from the rooftop are nice!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location , staff and breakfast Rooms will need refreshing but for the price it is good
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
It was neither good nor bad...just vanilla to be honest.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs to be upgraded and a parking service for people that have cars
Stayed 1 night in Feb 2019

10/10 Excellent

TAMER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GAWHARET EL AHRAM HOTEL
Hello , as a regular guest in Gawharet El Ahram Hotel i can see it had a good location in HARAM STREET & it is near everything restaurants , shopping , banks , markets , cinema , etc .
Stayed 1 night in Jan 2019

8/10 Good

George

Liked: Cleanliness, staff & service, room comfort
V good hotel at Haram area
Location of the hotel was close to my activities areas, room was good, service was good and breakfast was perfect
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well run and managed Cairo Hotel, I have stayed at many yet this one I continue to return to .
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service
The general manager is very attentif and will do everything he can to accommodate. The staff very helpful especially the morning bellhops. They have good security. The property is going through renovations. It’s close to the pyramids. It’s a good experience.
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really nice. They made sure I was safe everytime I left the hotel.
Stayed 12 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Receptionist told me rebook my hotel because the hotel price went up and too much noise from the the construction, u can bring guests to the room
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

6/10 Okay

jim, Linköping . Sweden

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Don't believe what you see in the picture, the best thing in this hotel is the STUFF
Stayed 6 nights in Sep 2018
Response from Eman on Oct 6, 2018
THANK YOU

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2016

8/10 Good

Mena, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay
Good hotel location it is close to the subway. Staff is well trained
Stayed 1 night in Jun 2018
Response from Eman on Jul 25, 2018
Thank You

10/10 Excellent

Tamer, cairo , egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GAWHARET EL AHRAM
Hello , gawharet el ahram is a good hotel with good hospitality welcome from the front office gentlemen to the late night bellman , but the gentle lady may better clean the kettle and not leave all that dust on it , that was very clear , however thanks for her the room was clean , thanks a lot gawharet el ahram hotel .

6/10 Okay

TxMan, Houston, Texas

Liked: Cleanliness
Disliked: Property conditions & facilities
Polite Staff who is trying hard, BUT...!
Polite professional staff. However, I have to mention the following two incidents: - I was sleeping in my room, fighting a cold. The front desk called me insisting that I should "settle" my account although everything was paid in advance! I went downstairs to see him.....It came out to be 50 bucks!!!! BTW, I have been traveling the world and this NEVER happened to me in the past 31 years. However, it was my first time to stay in a 3 star hotel! - When I checked out, they owed me EGL175 and they were unable to credit it back to my account. I could have used that money to pay for my taxi to the airport. - Everyone smokes in the reception area. THEY FORGET TO TURN ON THE VENTILATION FANS!!!!
Stayed 12 nights in Oct 2017
Response from Ahmed on Dec 6, 2017
Dear Sir Thanks for your staying at our hotel and we are working hard to avoid any misunderstanding, to improve our property

8/10 Good

JD, Bakersfield, CA

Liked: Staff & service
Order room service, not the buffet.
This hotel had great service, but wouldn't recommend the breakfast buffet for guests. Instead grab a fresh falafel from a clean local business. Room and spa services were terrific; and very affordable for American guests. Reception was helpful, but guest will need to retrieve a new wifi password for each night of their stay. The neighborhood was busy enough to walk around at night without safety concerns, and is surrounded by tourist attractions and popular restaurants. But do your souvenir shopping at Khan el-Kalili (the bazaar) with a local guide, rather than being overcharged by businesses in the Al Ahram District. Also, walking distance to the Pyramids of Giza. Additionally, non-Egyptian guests pay a higher rate and massages in the spa are 300LE; approximately $15 USD.
Stayed 8 nights in Oct 2017
Response from Ahmed on Dec 6, 2017
Dear Sir thanks for your stayed at Gawharet AlAhram Hotel

10/10 Excellent

J, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with many amenities
Great location. Close to the pyramids on a busy street. Restaurant and Cafe have great food at amazing prices. Hotel has many amenities. I used the hair salon to get my hair done . They also offer massages and facials . Hotel also has a pool and gift shops in the lobby. I will definitely return .
Stayed 1 night in Jul 2017

4/10 Poor

tmounib, washington DC

Disliked: Staff & service, room comfort
Poor service unbelievably NOISY
The hotel is ok but staff have no idea what they are doing, argumentative and somewhat rude Orbits POSTED PRICE was only for local Egyptian not for tourists , huge surprise when I booked the hotel for $13 a night and they charged me $50 per night It was ORPITZ's fault Hope you investigate what you sell before you post it for public I do not think I will book hotels through ORBITZ ever again
Stayed 5 nights in May 2017

2/10 Terrible

Sali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place
Omg they are so rude and filthy .They need to shut down
Response from General Manager on Feb 23, 2017
Thanks for your comment and we need to know why, our hotel is 4 stars hotel and our staff professional and they know what does it mean hospitality

6/10 Okay

sayed

Disliked: Property conditions & facilities

8/10 Good

Rimon, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel very good price rate
Friendly staff,clean room,good pool,Fantastic view for pyramids and sphinx from the roof ,the stay was comfortable

8/10 Good

Nevien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only bad thing was that the Internet was only free in the lobby & hotels.com wasn't clear abou that ..

2/10 Terrible

mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel
This hotel was very bad and i was forced to leave it from the first day and they refused to give me My money back

6/10 Okay

Benjamin, Coconut Creek

An OK place to stay, except for the traffic noise
The neighborhood was close to many amenities, but I only stayed one night, so this was of no interest to me. The worst part of the neighborhood was all of the noisy traffic, which was outside my window until late at night. The next morning the person at the front desk suggested that I could have gotten a more quiet room at the back of the hotel by asking. There was a modest "health club" although I got contradictory statements about the hours from different service people, and both statements were incorrect. The room had a decent bathroom as well as a refrigerator. The hotel gave me a ride from the airport for US$30. The hotel promoted its location near the pyramids, but they were not very close, and certainly not visible.
Response from Ahmed on Mar 12, 2016
Dear Mr. Binjameen Let me first to thank you very much about your staying in our hotel and your comment we will review the misunderstanding points you mentioned and we will do our best to fix it. Thanks & Regards Mohamed Sayed Reservation & E-comm. Manager

8/10 Good

Frederick, Fairfax, Va.

Liked: Staff & service, property conditions & facilities, room comfort
Good service for moderately priced hotel.
Tours operated by this hotel are great. We had Fayez as a driver and Nasser as a guide and they were fantastic. Use these guys in Cairo and Egypt and you'll be safe, sound and well enlightened as well as entertained!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Nice hotel accept the staff not helpful.
The hotel too far from 4 stars.????????????????? Why ?

4/10 Poor

wally, usa

Liked: Staff & service
Disliked: Property conditions & facilities
It was in a busy street, room was not equipped was
it is in a busy area , far from down town, room was not great , front desk were excellent , but when I asked for a phone book, they said they do not have one, surprise,
Response from Ahmed Saber on Jul 26, 2015
Thanks for your comment and i hope to stay again in our hotel and according to phone book now in Egypt we are using phone book by phone because is accurate and fast way.

8/10 Good

Efosa, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitable. Welcoming. The Best Hotel Experience.
The hotel might be rated at just four stars, but it deservedly can be rated five stars because of the top customer service provided by the staff especially the hotel manger. Their utmost pleasure is to make sure you enjoy your stay at the hotel and our stay was enjoyed to the fullest, the staff were always wanting to go the extra mile to make sure we had everything we wanted and when things broke down they came straight away to fix it. It's all about respecting them and they will respect you tenfold, a hotel experience that will all loved and I don't feel there will be another hotel I will stay at as long as I come to Cairo. A hotel I recommend everyone to go to if coming to Cairo.
Response from Ahmed Saber on Jul 26, 2015
Many Thanks and hope to see you again.

8/10 Good

Stephanie, Port Said Egypt

Liked: Cleanliness, staff & service, room comfort
Good hotel for the price.
Room was clean and comfortable. Friendly and helpful staff. Wi-Fi isn't great but worked. Breakfast buffet is definitely worth the extra fee and offers a variety of Egyptian and other options.
Response from Ahmed on Sep 26, 2015
Thanks for your commenet

10/10 Excellent

Nataliia, Ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Giza
The hotel was great. Definately will return there

8/10 Good

tamer, egypt

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
good points and bad points too
The hotel was not bad , but they gave me a small room with a very small bathroom I hated that bathroom very much , also the bed mattress was the worse ever in my life , but when it comes to the price it was good price for this small room , so in total the hotel was not actually bad , it has also many good points , this hotel is cheap and had good service people there are friendly , and thanks to Mr. Ahmed in the front desk for his friendly with guest , thank you .

8/10 Good

sophie, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the Pyramids
Very enjoyable. The staff wonderful loving and caring. Always ready to assist in any possible to make your stay comfortable. Your welfare is their priority. I really enjoyed my stay and felt at one with them. B

10/10 Excellent

Giancarlo, Trujillo, Perú

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than enough for a single man... Nice place!
Security box, hot water working properly and clean... Nice bed enough for stay short time in Cairo

6/10 Okay

Verified traveller

Don't get the noisy room
Staff is friendly. It were given two options, either stay in the room with the street view - which is so noisy, or a quiet room, which smelled like smoking. It's a nice hotel, but it is not a 4 star hotel, more like a 3 star hotel.

8/10 Good

suhail, india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel... Close to Giza pyramids
The hotel is very nice . The staff members are very helping and polite , the hotel is very near to the Giza pyramids , however if u will be spending most of your time in cairo then look for other hotels in downtown cairo... Otherwise a good hotel ..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Na
na

8/10 Good

Poom, Jeddah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and closed to Pyramid
no comments

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort