Search Apart Hotels in Brentwood Bay

"Stay was a later evening check in so didn’t really get to view much of the property but check in staff was friendly. Issue encountered is that the window did not lock and it could be slid open from the outside and there were no screens on windows- allows flies, other flying insects in. We asked to be moved and second room had same issue. 3 travelling women, safety is our priority. Third room moved to had locking windows. "

"Great stay as always at the Rialto!"

"Clean rooms, good staff and courteous, hotel does not have bar/restraunt. "

"Fully equipped kitchen. Rooms well laid out. Loved the large tub to soak in. Separate shower as well."

"SO LOUD outside of hotel! ZERO soundproofing! Was so peed and stressed and asked in advance for quiet and got street side! I barely slept and one of my worst sleeps ever. I tried everything to draw out the noises of such idiots outside til 230 am. Was on a move help job and hard to not sleep much and have to drive a big moving truck back to Kelowna area this way. Come on! Finally sound proof the hotel then! It was also told to me this am early that so many leave hotel when this happens and no refunds! Exactly told to me. JUST FIX! "

"Nice two rooms for the price of one. Kitchen had everything needed for preparing food. It is close to downtown. Very quiet at night. Good breakfast, nice staff and clean room/bathroom. Would stay there again."

"Rooms need larger garbage containers - at least for families with kids."

"We stayed for two nights with a baby and were unfortunately disappointed with our experience. On the first night, the heating system was not functioning, the blinds were broken (limiting the view), and the windows were noticeably dirty. Maintenance attended twice in the evening but was unable to resolve the heating issue. Although we were provided with a portable heater, the room remained uncomfortable and we did not get a restful sleep. We also requested a room change, but none was available at the time. The following day, a staff member kindly arranged an upgraded room, which we appreciated and found to be an improvement. Overall, the staff were courteous and made an effort to assist, which we do value. That said, given the price point (over $1000), the experience did not meet expectations for a high-end hotel. The building is old, with issues such as condensation on the windows and underperforming ventilation. For a hotel of this standard, we would expect all rooms to consistently meet a high level of quality. While the service was positive, the overall stay did not reflect the value paid, and based on this experience, we would likely consider other options in the future. "

"Best mattress ever:)"