Search Palaces in Berkeley from CA $174

"all good"

"I booked a 1 King Room and arrived exactly at the check-in time, but your staff told me no king rooms were available unless I paid extra. That is unacceptable because the room type was already confirmed in my reservation. Instead, we were placed in a 2 Queen room after paying around $850 for 2 nights including parking. I should not have to pay more to receive the room type I originally booked. I’d like this issue properly addressed and compensated."

"Breakfast was amazing. "

"Inhospitable female front desk name shaniii assigned a room for me this particular room is designed for a disabled person,next to ice machine maker and old elevator we’re making so much noises,I went to lobby and brought to her attention, she was rolling her eyes and loudly told me we are sold out , we don’t have rooms available to offer a quiet room. I did not sleep at all and this Hilton location staffs are not professional , room was dark , not enough light inside room and toilet,,I couldn’t use shower because deign for a disabled person with wheelchair. Very small room, no chair to sit down, iron was not working, looked like they have not used this room, no soap, very old towel, I have used Hilton world wide in Canada , Europe, USA , a motel 6 has better room . Staff and amitinties than this particular Hilton location, I noticed that they were not treating politely other guests who were traveling from different part of world."

"I actually appreciated most of the staff except for the so-called manager. I requested for my room to be cleaned. He acknowledged it, but failed to put it in the system. As part of management, you should be a role model to your staff that works under you. I was told when I checked in that I could request for room cleanup."

"This has been our go to each time for San Fran visits. Central to all the tourist spots, everything is pretty much 10-15 minutes away. Service is amazing from check in to checkout. We will continue to stay here and have even recommended to close friends planning their own trips to the area."

"PARKING way to COSTLY per night ."

"👍"

"Helpful and friendly staff, easy check in"