"This property has wonderful bones, the rooms are spacious and thoughtfully decorated and comfortable. It is a wonderful location for exploring the nearby glens, the Black Isle and beyond. But the hosts/owners did not prepare us or the facilities for our visit... we had to reach out to learn how to get directions which were Snap-chatted to us, and to locate the key. The heating was not on and took several hours to come up to temperature, and there was a slight rising damp. For a while there was a...