We apologize for the inconvenience and the inconsistency in communication regarding your check-in experience. Your feedback is valuable, and we will address this issue to ensure a smoother check-in process for our guests in the future. We strive to provide personalized and attentive service to all our guests, and we regret that we fell short of your expectations on this occasion. We hope you'll give us another opportunity to earn your loyalty in the future.

Neal, we're sorry to hear that the noise disrupted your relaxation during your stay. Your comfort is important to us, and we apologize for any inconvenience caused. We'll take your feedback into consideration as we strive to improve our guests' experiences. If you decide to stay with us again in the future, please let us know if there's anything we can do to ensure a more peaceful stay for you.

Cynthia, we're delighted to hear that you enjoyed your stay with us! Providing a clean and spacious environment, along with a delicious breakfast, is always our goal. We appreciate your positive feedback and hope to welcome you and your family back again soon!

Hieu, we appreciate your feedback regarding your recent stay with us. We're glad to hear that you found the beds comfortable and enjoyed our breakfast offerings. Your comments are valuable to us, and we'll use them to improve the overall guest experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future for an even better stay.

Roderick, we're delighted to hear that you and your kids enjoyed your stay and made good use of the indoor pool! Thank you for your positive feedback. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Thank you for your kind words! We're delighted to hear that you found our hotel beautiful. We strive to provide a welcoming and pleasant environment for all our guests. We appreciate your feedback and hope to have the opportunity to welcome you back again soon!

We're thrilled to hear that you had a pleasant 3-day stay! If there's anything specific you enjoyed or any feedback you'd like to share, please feel free to let us know. We're here to ensure you have a wonderful experience whenever you stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back again soon!

Toshiki, we're delighted to hear that you had a positive experience during your stay with us! Ms. May will be thrilled to receive your appreciation. It's great to know that you found the room spacious, enjoyed the convenient location, and appreciated our delicious breakfast offerings. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable stay!

Della, we're thrilled to hear that you enjoyed our breakfast offerings! Providing a delicious and satisfying breakfast is one of our top priorities, and we're glad to know that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another wonderful breakfast experience!

Thank you for your rating, Lilit! We hope you'll visit us again and give us an opportunity to earn a higher rating!

Thank you for bringing this to our attention. We apologize for any inconvenience caused by the microwave not working in room 606. Our maintenance team will be notified immediately to address and resolve the issue. Thank you again!

Thank you for bringing these issues to our attention. We apologize for the inconvenience caused by the broken Peloton bike in the gym and the presence of ants in your room. We will address these concerns promptly to ensure a more comfortable experience for our guests. Your feedback is appreciated, and we hope to welcome you back for a better stay in the future.

Temeka, thank you for sharing your feedback with us. We apologize for the inconvenience caused by the limited elevator availability and the issues with the bathmat and mattress pad. We're glad to hear that the other repairs were addressed promptly and that you had an otherwise enjoyable stay. Your comments will be shared with our team to ensure that we continue to improve and provide a comfortable experience for all our guests. We appreciate your understanding and hope to welcome you back for an even better stay in the future.

Thank you for choosing to stay with us and for sharing your positive feedback. We're thrilled to hear that you enjoyed a clean room and comfortable beds during your visit. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future.

Your kind words made our day, Fritz! Thanks for your review and we hope to have the opportunity to welcome you back soon!

Thanks so much for your excellent rating, Michael! We appreciate your loyalty!

Thank you so much for your heartwarming message! It brings us immense joy to know that Mae's genuine smiles and warm greetings made a positive impact on your stay. We're thrilled to hear that you enjoyed your time at the hotel and that Mae's hospitality contributed to your positive experience.Your kind words are truly appreciated, and we can't wait to welcome you back for another amazing stay. If there's anything specific you loved about your visit or if you have any preferences for your next stay, please feel free to share them with us. We're here to make your future stays just as wonderful! Looking forward to your next visit with us!

Thank you so much, Tracey! We are delighted your family enjoyed your stay and we look forward to welcoming you back the next time you have lodging needs in our area!

Thank you, Angie!!! We appreciate your compliments and look forward to your next visit with us.

Thank you, Mahogany! We are so happy you enjoyed your stay. We look forward to your next visit!

Hi Reema! Thank you for sharing your observations about your stay. We appreciate your feedback and apologize for any inconveniences you encountered. We take your comments seriously and will use them to address areas that need improvement. Our goal is to provide a comfortable and welcoming environment for our guests, and we regret falling short of your expectations on this occasion. If your travels bring you back to our area, we hope you might consider giving us another opportunity to provide a more positive experience

Thank you for taking the time to provide feedback on your recent stay. We appreciate your positive comments about our friendly staff and exceptional breakfast. We also take note of your observation regarding the need for a major renovation, and we'll share this with our management team for consideration. We strive to continuously improve our offerings, and your input is valuable in that process. If you have any further suggestions or specific areas you feel could be enhanced, please feel free to share them with us. We hope to have the opportunity to welcome you back in the future.

Thank you, Melissa! We hope you'll visit us again soon.

Thank you for your excellent rating, Allison! We are so glad you enjoyed your stay and we hope to have the pleasure to welcome you back soon!

Thanks for your 4 star rating, Alice!

Donald, we are so happy you enjoyed your stay! We will be sure to let our team members know of your compliments. We appreciate your loyalty!

Thank you, Bradley. We are delighted you enjoyed your stay and look forward to welcoming you back on your next visit to Alpharetta.

Thank you for taking the time to share your experience with us. We apologize for the inconvenience caused by the noise disturbances during your stay. We're glad to hear that you found our staff friendly, enjoyed the breakfast, and appreciated the location. We appreciate your loyalty and hope you'll be back soon.

Thanks for your excellent rating! We are so happy you enjoyed your stay, Duong, and hope to welcome you back in the near future.

Hi Kyle. Thank you for choosing to stay with us and taking the time to share your feedback. We apologize for the inconsistencies you encountered during your stay, including the issues with the coffee, bathroom, and the miscommunication about the late checkout fee. Typically late check out is based on availability and complimentary late check out until 4pm is for diamond members only. Again, this is based on availability. We appreciate you bringing these matters to our attention, and we will address them with our team to ensure a more consistent and pleasant experience for our guests.

Hi Brian, we are disappointed we didn't earn a higher rating but we hope to have the opportunity to earn your loyalty on a future visit!

We are so happy you enjoyed your stay, Chioma! We hope you'll be back in the near future. Thanks again!

We are so happy you enjoyed your time with us, Christopher and we hope you'll be back soon.

Thanks for your excellent rating, Kenya!

Christina,we apologize for the inconvenience with the AC during your stay. Your feedback is important, and we regret the impact it had on your experience. We will address this issue to ensure improvements in our services. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back soon for a more enjoyable stay.

Thanks for your outstanding rating, Joseph! We hope to have the pleasure of welcoming you back to our hotel soon. Thanks for your loyalty!

We appreciate your feedback and apologize for the maintenance issues you encountered during your stay. Your comments are valuable, and we will address these concerns to ensure a more comfortable experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved stay in the future.

We appreciate your loyalty and feedback, Daphine. We apologize for the inconvenience you faced during your recent stay. Your concerns about room conditions and key card issues have been noted, and we're actively working to address these issues. We value your patronage and hope to have the opportunity to provide you with an improved experience in the future.

We appreciate your compliments, John and are delighted you enjoyed your stay. Thank you for your loyalty and we hope to welcome you back in the near future!

Hi Robert! We are delighted your family had a wonderful get together at our hotel. We appreciate your review and we hope you'll be back soon!

We love hearing rave reviews! Thanks so much, Linda!

We appreciate your outstanding review, Linda! Thank you and we hope to see you again soon.

Thanks for your rating, Layla!

We are delighted you enjoyed your stay, Ansel! We hope to welcome you back again soon. Thank you!

Thank you for your feedback, Allen. We're glad you found our staff friendly and helpful. We appreciate your suggestions regarding trash cans and the pool area. We're pleased you enjoyed the complimentary breakfast and drinks. Your satisfaction is important to us, and we look forward to welcoming you again.

Thank you for your kind words, Kym! We're delighted to hear that our staff, especially May and Juan, made your stay enjoyable. We appreciate your feedback and look forward to welcoming you again!

We appreciate your excellent rating, Tara! We hope to have the pleasure of welcoming you back soon.

Thanks for your excellent review and rating, Cherice! We are so happy you enjoyed your experience with us.

Thank you, Farad! We appreciate your excellent rating and hope to see you again soon!

Thanks, Cheryl! We are delighted you enjoyed your visit with us and we appreciate your 10 out of 10 rating!