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Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Pet-friendly hotel with free parking connected to the convention center in Cranbrook

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your current months are April, 2024 and May, 2024.
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May 2024

Heritage Inn Hotel & Convention Centre Cranbrook

Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Front of property
Restaurant
Reception

Overview of Heritage Inn Hotel & Convention Centre Cranbrook

7.8

Good

Popular amenities

  • Pet-friendly
  • Pool
  • Breakfast available
  • Hot tub
  • Free WiFi
  • Gym

Explore the area

803 Cranbrook Street North, Cranbrook, BC, V1C 3S2
  • Popular LocationTriple O's1 min walk
  • Popular LocationBurger King3 min walk
  • Popular LocationPerry's Pizza and Grill4 min walk
  • Popular LocationTamarack Centre10 min walk
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Room options

Premier Room, 1 Queen Bed

  • 274 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds (Pet Friendly)

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Cranbrook

Located in Cranbrook, Heritage Inn Hotel & Convention Centre Cranbrook is connected to the convention center. Cranbrook History Centre and Fort Steele Heritage Town are cultural highlights, and some of the area's activities can be experienced at Cranbrook Golf and Country Club and Wildstone Golf Course. Tamarack Centre and St. Eugene Golf Course are two other places to visit that come recommended. Explore all the area has to offer with hiking/biking trails and mountain climbing.

What's nearby

  • Tamarack Centre - 10 min walk
  • Cranbrook History Centre - 18 min walk
  • Cranbrook Golf and Country Club - 3 min drive
  • St. Eugene Golf Course - 7 min drive
  • Casino of the Rockies - 10 min drive

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • Fenwick & Baker - 12 min walk
  • Tim Hortons - 11 min walk
  • McDonald's - 10 min walk
  • The Heidout - 13 min walk
  • Arby's - 12 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Hotel near St. Eugene Golf Course
Located close to Tamarack Centre and Cranbrook History Centre, Heritage Inn Hotel & Convention Centre Cranbrook provides a coffee shop/cafe, a gym, and a conference center. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), wedding services, and ATM/banking services
  • Luggage storage, a vending machine, and coffee/tea in the lobby
  • Guest reviews say good things about the breakfast, helpful staff, and location
Room features
All 100 rooms include comforts such as air conditioning, as well as amenities like free WiFi. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Skylight Cafe

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Daily housekeeping
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • In a provincial park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 29 2024 to March 29 2024 (dates subject to change):
  • Dining venue(s)
The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 0–1000000 per person
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Heritage Inn Hotel & Convention Centre Cranbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–10 PM.

How much does it cost to stay at Heritage Inn Hotel & Convention Centre Cranbrook?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Heritage Inn Hotel & Convention Centre Cranbrook on Mar 24, 2024 start from CA $94.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heritage Inn Hotel & Convention Centre Cranbrook pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Heritage Inn Hotel & Convention Centre Cranbrook?

Self parking is free at this property.

What time is check-in at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-out is at 11 AM.

Where is Heritage Inn Hotel & Convention Centre Cranbrook located?

Situated on the Strip, this hotel is within 1 mi (2 km) of Tamarack Centre and Cranbrook History Centre. Cranbrook Golf and Country Club and Wildstone Golf Course are also within 3 mi (5 km).

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 206 out of 807 reviews" "
Rating 8 - Good. 366 out of 807 reviews" "
Rating 6 - Okay. 151 out of 807 reviews" "
Rating 4 - Poor. 55 out of 807 reviews" "
Rating 2 - Terrible. 29 out of 807 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lori, Golden

Travelled with family
Great breakfast
Stayed 1 night in Mar 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service
It was a decent hotel to stay for a night. Updates need to be done to bring it into this century.
Stayed 1 night in Mar 2024

8/10 Good

rob

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
You could tell this was a older hotel, the rooms, pool and hot tub were dated. The breakfast and the staff were excellent and fun to visit with. Our room had a toilet issue and I went to the front desk to ask for a maintenance man to bring a toilet plunger,I was handed a plunger and told there were no maintenance available. Could thing I knew what to do.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rick

I was very happy the restaurant is now open for dinner. Also, breakfasts were excellent.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, included breakfast was great, clean pool/hot tub
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Staff were super helpful and friendly. Both front desk and restaurant. Great food late evening and breakfast. Dave & Val - Calgary
Stayed 1 night in Mar 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel. Breakfast was awesome.
Stayed 2 nights in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent and helpful throughout our whole stay. We will be back in the future
Stayed 2 nights in Feb 2024

2/10 Terrible

Sylvia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hot tub was disgusting with dead skin cells floating on top. It was lukewarm. There was a lot of smoke in the hallways that got into our room. The whole place, especially carpets and the pull out couch, were grimy. The bed was very uncomfortable. Staff was polite- no issues with the service- but the overall experience was terrible. I don't recommend. Spend the extra money and stay in a better hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located for shopping, it was easy to access & was great for short stay. I found the hotel very afforable. Highly recommend
Stayed 2 nights in Feb 2024

General hotel information

Reasons to Book
Comfortable Beds & Onsite Restaurant
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5