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Overview of Heritage Inn Hotel & Convention Centre Cranbrook

Photo gallery

Featured image
Indoor pool
Indoor pool
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi

Guest reviews

3.8/5 Good
471 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly
  • Air conditioning
  • Restaurant

Map

What's nearby

Popular LocationTamarack Centre10 min walk
Popular LocationCranbrook History Centre18 min walk
Popular LocationCranbrook Golf and Country Club3 min drive
AirportCranbrook, BC (YXC-Canadian Rockies Intl.)18 min drive

Choose dates to view prices

  • Standard Room, 2 Queen Beds

    Room amenities

    • 275 sq ft
    • Sleeps 4
    Show details
  • Premier Room, 1 Queen Bed

    Room amenities

    • 2744 sq ft
    • Sleeps 2
    Show details

About this area

Cranbrook

Located in Cranbrook, Heritage Inn Hotel & Convention Centre Cranbrook is connected to the convention centre. Travellers looking for local activities can try Cranbrook Golf and Country Club and Wildstone Golf Course, while those looking to experience a bit of culture can stop by Cranbrook History Centre. Explore all the area has to offer with mountain climbing and hiking/biking trails.

Map
Popular Location

What's nearby

  • Tamarack Centre - 10 min walk
  • Cranbrook History Centre - 18 min walk
  • Cranbrook Golf and Country Club - 3 min drive
  • Wildstone Golf Course - 5 min drive
  • St. Eugene Golf Course - 7 min drive

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • Skylight Cafe — 1 min walk
  • Studio Lounge — 1 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Pet-friendly hotel connected to the convention centre in Cranbrook with free parking
A restaurant, an indoor pool and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub and a conference centre are on-site. All 100 rooms provide conveniences such as sofa beds and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find room service (during limited hours), free local calls and ironing boards.
Heritage Inn Hotel & Convention Centre Cranbrook offers 100 forms of accommodation with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.
This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Cooked-to-order breakfast available for a fee daily
1 restaurant
1 bar
Room service available

Things to do

18 holes of golf
Fitness centre
Indoor pool
Hot tub

Family friendly

Indoor pool
Laundry facilities
Sofa bed

Conveniences

ATM/banking services
Ballroom
Banquet hall
No lifts

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Wedding services

Languages spoken

English

Business services

6 meeting rooms
Conference centre

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Climate control (heating)
Linens
Sofa bed

Bathroom

Free toiletries
Shower/bathtub combination
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Coffee/tea maker

More

Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in between 4:00 PM and midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Day (25 December), Christmas Eve (24 December), New Year's Day (1 January) and New Year's Eve (31 December):
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 10.00 per pet, per night
Dogs only
2 per room (up to 50 lb/23 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Cranbrook

Frequently asked questions

Can I cancel my reservation for free at Heritage Inn Hotel & Convention Centre Cranbrook and receive a full refund?
Yes, Heritage Inn Hotel & Convention Centre Cranbrook offers free cancellation on select room rates, because flexibility matters! Please refer to Heritage Inn Hotel & Convention Centre Cranbrook cancellation policy on our site for more details about any exclusions or requirements.
Does Heritage Inn Hotel & Convention Centre Cranbrook have a pool?
Yes, this property has an indoor pool. Pool access is from 7 AM to 10 PM.
Is Heritage Inn Hotel & Convention Centre Cranbrook pet-friendly?
Yes, this hotel allows dogs (limit 2 per room) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 10.00 per pet, per night. Service animals are exempt from fees.
How much is parking at Heritage Inn Hotel & Convention Centre Cranbrook?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 4:00 PM to midnight. After-hours check-in is not available.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is this property located?
Located in East Kootenay, this golf hotel is within 1 mi (2 km) of Tamarack Centre and Cranbrook History Centre. Cranbrook Golf and Country Club and Wildstone Golf Course are also within 3 mi (5 km).

Guest reviews

5 - Excellent
94
4 - Good
233
3 - Okay
99
2 - Mediocre
31
1 - Poor
14
3.9
Cleanliness
4.1
Service and Staff
3.8
Amenities
3.6
Property condition

3/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Cleanliness

    Central location on the main drag. Easy, free parking and good rate. The bed was pretty hard and the pillows were way too big and don't really compress so your neck gets kinked something awful. Also, no hair conditioner and very cheap little soaps. But to be fair, I didn't expect too much because it was a cheaper hotel.

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Staff & service

    Price was good for older property. Was handy for why we were in Cranbrook - skating accident thatrequired surgery early one morning.

    Stayed 1 night in Jan 2020