First Day: 1/6/22 (5-8 PM)
Rating:1/5
Checked into a musty, dusty room that seemed like nobody had lived in it for a long time. The sink was also broken so water couldn't drain. We went to the front desk to request a different room, and they were rude and unwilling to give us a new room. Finally we convinced them and got a new room right next to the previous one. This was cleaner and the sink was not broken, but there was a big crack going through the entire sink.
Rest of the stay: 1/7-1/11
Rating: 5/5
Concierge (shuttle staff) were outsourced but incredibly friendly and thoughtful. Bartender was also very helpful and nice. Thank you to these people who made our stay better than it originally was.
5/5 Awesome morning breakfast, probably best free breakfast I've ever had. Nice kitchen staff and variety of hot foods, including bacon, pancakes, waffles, sausages, etc. Highlight of every day.
3/5 Pool: Much bigger than average and very nice, however the water was unheated (including the spa), making it almost impossible to swim in January.