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The Samoan Outrigger Hotel – Avis

3 out of 5
The Samoan Outrigger Hotel
Motootua, Apia

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 91 avis sur 210." "
Note de 8 – Bien, d’après 85 avis sur 210." "
Note de 6 – Acceptable, d’après 21 avis sur 210." "
Note de 4 – Médiocre, d’après 7 avis sur 210." "
Note de 2 – Terrible, d’après 6 avis sur 210." "

8,8/10

Propreté

9,0/10

Service et personnel

8,4/10

Commodités

8,0/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Marc

Séjour de 1 nuit en octobre 2023

6/10 – Acceptable

Joshua

Points forts : Propreté, service et personnel
Séjour de 1 nuit en avril 2024

8/10 – Bien

Kaushika

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall a good stay but would highly recommend a restaurant at the property. I had to walk out of the hotel to look for food and mostly restaurants are closed during the weekend.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Natalie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
lovely property right in the main town. Great spot if you need to stopover before the airport. Well maintained, lovely staff who were so helpful to me when I showed up in Samoa with very little planned, good price. Only thing I would note is I stayed in a fale which was very comfortable but I made the rookie mistake of not bringing bug spray and despite the mosquito net, got bit quite a bit (mosquitos love me). Be mindful of having bug spray if you're staying in the outdoor accommodation.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Maranina

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I always enjoy staying at the Samoan Outrigger. This was my second visit in six months and each were very enjoyable experiences. The staff are very friendly and helpful, and the hotel and environs are beautifully maintained. Fa'afetai lava!
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Ewa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was amazing. Lovely ladies. Breakfast were very nice. Plus for a socket and a fan in the fale :)
Séjour de 3 nuits en février 2024

10/10 – Excellent

Kevin, Princeton

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very atmospheric
Séjour de 1 nuit en février 2024

8/10 – Bien

Vineta

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
The property is clean and well kept. The problem with the room was the little holes in the ceiling above. Tiny black sandy stuff dropped into my hair and ears and into my bed sheets and pillows every morning when I wake up. Please check Room 11. Otherwise …. I like the hotel very much. Thank you 🙏
Séjour de 9 nuits en janvier 2024

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Andrea

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff is amazing!!! The hotel is spotless clean and nice. I loved it very much!
Séjour de 4 nuits en décembre 2023

8/10 – Bien

Beryl

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful Samoan and colonial mix setting. With a pool and quiet.
Séjour de 7 nuits en décembre 2023

10/10 – Excellent

Adam

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Samoan Outrigger Hotel is the perfect place to stay. Thank you to the amazing hotel team for going above and beyond and making our stay wonderful. Thank you very much.
Séjour de 3 nuits en octobre 2023

10/10 – Excellent

Adam

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Samoan Outrigger Resort was an absolute pleasure to stay with. The staff are super helpful and outgoing and helped to make our stay amazingly wonderful. Thank you very much.
Séjour de 3 nuits en octobre 2023

8/10 – Bien

Nancy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It is an old character building with heaps of character and a swimming pool and very friendly and very helpful staff.
Séjour de 2 nuits en octobre 2023

4/10 – Médiocre

Lucy, Campbelltown

Voyage en famille avec de jeunes enfants
Wouldn’t recommend for families especially if looking to book the traditional Fale. Location of property isn’t far from town so easy to find. I was booked to stay 2 nights but unfortunately only stayed one night given how noisy and uncomfortable the bedding was. Don’t take huge suitcases as the only access to the fales are steep stairs. Budget hotel so you pay for what you get. Very noisy due to local dogs who barked nonstop for hours. Shared bathroom facilities which were quite dated. Simply a bed to rest on and nothing else.
Séjour de 2 nuits en septembre 2023

6/10 – Acceptable

Ian

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Daily breakfast was nice, you don’t have a choice, everyone gets the same. The showers are often cold in the am or late pm. Lucky it’s pretty warm there. Rooms are very basic. Staff are absolutely gorgeous.
Séjour de 7 nuits en septembre 2023

10/10 – Excellent

Sherry

Points forts : Propreté
Séjour de 2 nuits en septembre 2023

10/10 – Excellent

Sharlene

Séjour de 5 nuits en juillet 2023

6/10 – Acceptable

Ralf, San Jose

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
We had a mixed experience and would prefer other hotels if we return to Apia. If you need a quiet place you might want to consider booking another hotel, the street corner Outrigger is located, is very (very!) busy, even during the night. Breakfast is served (no buffet). When you ask for some more toast with butter and jam, then you get a tiny bit of butter and a teaspoon of jam - it really felt odd, appeared like they ran out of butter and jam. The pool and garden are nice indeed. We did not feel that the staff was going above and beyond: Any question or ask "out of the ordinary hotel related", they just shrugged their shoulders. The 24/7 reception desk sounds good, but when we arrived at the hotel at about 10.30 pm, the receptionist was sleeping on the sofa. For what they offer I believe they are overpriced. You will find better deals. Keep in mind: Private restaurants have closed on Sundays!

8/10 – Bien

Sarah

Séjour de 1 nuit en août 2023

10/10 – Excellent

Jack

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The aesthetic of the hotel was my favorite part. The traditional fales were really cool!
Séjour de 2 nuits en juillet 2023

10/10 – Excellent

Jared

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The spirit of charm and tranquility is unmatched in Samoa. Every room option has a certain unique vibe and the breakfast was always diverse and yummmy! If you’re considering an authentic chill affordable getaway , stay here . Faafetai Lava.
Séjour de 6 nuits en juillet 2023

10/10 – Excellent

Fernanda

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We stayed for 5 nights in a room and it was lovely. The room was comfortable and the facilities well maintained and clean. The outdoor area is also great. All the staff were super friendly and kind. We recommend it.
Séjour de 4 nuits en juillet 2023

10/10 – Excellent

Julie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved the ambience of the hotel. It was like living in another era of Samoa. Great service and delicious breakfast.
Séjour de 2 nuits en juin 2023

10/10 – Excellent

christopher, Alpine

Séjour de 1 nuit en juin 2023

10/10 – Excellent

Thomas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great choice and excellent starting point!
Wonderful hotel, excellently situated - the personal is utmost helpful and the breakfast is great! I had a Fale and would highly recommend this as it provides a wonderful temperature at night.
Séjour de 8 nuits en juin 2023

10/10 – Excellent

Neon

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
Feels like home.Love the service and friendly staff. Love everything about this place.

10/10 – Excellent

Jamie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful and fits a budget
We loved this hotel so much, that we came back and stayed again at the end of our trip. Super clean, we loved the staff, the fales and rooms were beautiful, and the pool and yard is stunning.
Séjour de 1 nuit en mai 2023

10/10 – Excellent

Rob

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2023

6/10 – Acceptable

Sebanayagam

Points forts : Service et personnel
simple things such as a soap dispenser in the bathroom would have been better. In the Fale (hut style open area), the mobile phone charging could have been at a lower level. the power switch should be lowered as well. the path besides the main reception should be lighted better as it has step in the path causing to stumble at night.
Séjour de 3 nuits en mai 2023

8/10 – Bien

Stefan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Die Unterkunft sehr sauber, das Bett war bequem. Ich war über das Wochenende in Apia. Fast alle Restaurants hatten am Sonntag geschlossen und das Hotel hat ebenfalls kein Restaurant. WLAN ist vorhanden, 1GB Datentransfer frei, aber es erreicht nicht alle Teile im Hotel. Warmes Wasser war im Bad nicht vorhanden. Für den Zimmerschlüssel muss man $50 Kaution hinterlegen. Der Pool war gepflegt, das Wasser sauber. Ich würde es wieder aufsuchen.
Séjour de 2 nuits en mai 2023

8/10 – Bien

Sheryl

Séjour de 4 nuits en mai 2023

10/10 – Excellent

Brent

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our room had recently been done up and looked good. The staff were just lovely and very helpful. It was great value for the cost. Air con was great and the pool was so nice to cool down in. Breakfast was really nice and a great time to meet other guests. The owner was also very nice. We will be back even though we can stay locally with friends. Loved it.
Séjour de 7 nuits en avril 2023
Claus a répondu le 1 mai 2023
Talofa Brent,Faafetai tele lava for your encouraging feedback. Since we opened we have worked hard to upgrade our little property so its very nice to read this. Thank you so much for staying with us and we will look forward seeing you again soon. Best regardsClaus Hermansen

10/10 – Excellent

Frederikke Dam

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good value for money
We booked 2 nights in a room with shared bathroom and shower. Both the rooms, toilets and showers are clean and with hot water. The hotel is placed close to the city of Apia and it is very easy to grab a taxi from the hotel. The pool is nice and the breakfast is good and varies each day. There is a common room at the reception with a pool table, board games etc. The owner helped us plan our stay here in Samoa, recommending things to see and hotels to book which was very helpful to us! We would definitely book here again!
Séjour de 2 nuits en avril 2023
Claus a répondu le 1 mai 2023
Talofa Frederikke,Thank you so much for your kind review. It was a pleasure having you here. I hope the remaining time of your trip in Samoa is going well.Best RegardsClaus Hermansen

2/10 – Terrible

ABDUL

Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Staff were nice & friendly
Séjour de 2 nuits en mars 2023
Claus Hermansen a répondu le 2 avr. 2023
Talofa Abdul,I was the one checking you out in the morning. When I asked you if everything was fine you said; "Yes". You were staying for two nights in our rooms with ensuite and AC. We have just painted your room and installed smart TV. So would like to know more about what made you not enjoy your stay with us. Best Regards Claus Hermansen

4/10 – Médiocre

Gillian

Points forts : Service et personnel
The staff were welcoming and friendly. It is a budget hotel so I didn’t have high expectations. Clearly the room hadn’t been used for a while so in a high humidity climate, things are going to be damp. The bed was damp and there was an overwhelming musty smell. I discovered it was the cushions and pillows that were causing it so took them out of the room and it smelt better. After the air conditioning had been on for a while the bed had dried out a bit for the second night. There was a kettle in the room and it had been treated with some kind of disinfectant. Even after boiling some spring water in it several times and throwing it out, my tea still tasted of it. The room was clean and the breakfast was nice.
Séjour de 2 nuits en mars 2023
Claus Hermansen a répondu le 28 mars 2023
Talofa Gillian,I am very sorry that you didnt have a better stay. We will certainly change the pillows. I wish you would have informed me so we could have changed them while you were here as I saw you several times during your stay. The room is often in use and we had a couple in that same room for one week one night prior to your arrival. Once again thank you for your comments. Best regards The Samoan Outrigger Hotel

8/10 – Bien

Peter

Points forts : Propreté, service et personnel
Big cockroach in hall, guess this is not unusual but also off putting
Séjour de 1 nuit en mars 2023
Owner a répondu le 13 mars 2023
Talofa Peter,Thank you for your review. As you stayed here you will know that we clean daily and keep the place in order. With all the doors open in the main building during the day unfortunately it can happen in the tropics. Best regardsThe Samoan Outrigger Hotel

2/10 – Terrible

Finesi

Séjour de 1 nuit en janvier 2023
Owner a répondu le 8 févr. 2023
Talofa,Thank you for your review. As mentioned to you when you were here the room that we booked was the correct room according to the booking request we received. I printed out the booking request and gave it to you so you could contact your agent/booking site who obviously booked the wrong room category. I know that you were not happy with the type of room you got but the mistake was not ours. Once gain thank you for staying with us and I am sorry that things didnt go as planned. Best RegardsClaus HermansenThe Samoan Outrigger Hotel

10/10 – Excellent

timothy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Cool place
Claus a répondu le 30 janv. 2023
Thank you so much for your kind review and for staying with us. Glad that you enjoyed your stay. We wish you all the best for 2023.Best RegardsThe Samoan Outrigger Hotel

8/10 – Bien

Lulian

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a great place for when you arrive in Samoa. You meet like-minded people, travelers and it's fairly quiet and comfortable to stay in, all that for a great price. Breakfast is good :), they have a pool and you should stay in the Fale as a first experience and see if it's your thing ;) The staff are very nice and always open for a nice chat
Séjour de 1 nuit en novembre 2022

10/10 – Excellent

Daphne

Points forts : Propreté, service et personnel
Séjour de 1 nuit en novembre 2022

10/10 – Excellent

Shahnaz

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Comfortable, clean, peaceful, good breakfast, friendly people , Helpful, joyful, like home !!!!!!!!!!!!
Séjour de 4 nuits en octobre 2022
Owner a répondu le 22 oct. 2022
Talofa Shahnaz,It was a real pleasure to meet you. All the best and I am sure you will be back to Samoa again.Best RegardsThe Samoan Outrigger Hotel

10/10 – Excellent

Bryleigh

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hosts were all so lovely and friendly. The place was quiet which was appreciated. Pool was great. Shared facilities were upkept. Breakfast was always a lovely start to the day. Just wish my fan had more than one setting as it would only work for the highest setting and i couldn’t keep it on all night due to noise and it looked like it was going to fall off. Overall i loved my stay here. Would stay again
Séjour de 3 nuits en août 2022
Outrigger Hotel a répondu le 23 août 2022
Talofa lava Bryleigh,Thank you so much for your nice comments. It was nice having your with us. As you know we have done lots of upgrades/renovation work for the past year so will certainly have a look at that fan. Once again thank you so much and all the best.Kind regardsThe Samoan Outrigger Hotel

10/10 – Excellent

Rie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super hyggeligt
Helt perfekt, et skønt lille hyggeligt sted.
Séjour de 2 nuits en décembre 2019

10/10 – Excellent

Rie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
👌
Great staff, lovely place
Séjour de 2 nuits en décembre 2019

8/10 – Bien

Ie, Auckland, NZ

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice, tidy and central outfit. Very friendly staff. Excellent service. The rooms in the reception level get hot and stuffy during the day so the pool facilities came in very handy. The breakfast provided a nice start to the day.
Séjour de 6 nuits en novembre 2019

10/10 – Excellent

Kirsten

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff are so friendly and helpful in every way and make you feel at home. Our room was very spacious and we had everything we needed including a fan which we left on overnight. The pool is great to come home to after a day of seeing the sights around the island. Breakfast is delicious. The kitchen has everything you need to cook a meal, but there are lots of great restaurants in close walking distance. This is a great place to base yourself if you’re interested in trekking around the island sightseeing or want to be close to Apia.
Séjour de 5 nuits en octobre 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en septembre 2019

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Super helpful and friendly staff. Clean and well maintained. Good value.
Séjour de 2 nuits en août 2019

10/10 – Excellent

Julie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff & service were fantastic and loved the breakfast. Rooms well kept and any requests were dealt with immediately.
Séjour de 3 nuits en juillet 2019