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"Excelente el trato de todo el staff, el servicio de primera. El lugar está hermoso, las instalaciones limpias, el desayuno riquísimo, te tratan con mucha amabilidad. Lo único es que no en todos los cuartos hay minisplit, y creo que conviene que a todos los cuartos les pongan minisplit y estaría perfecta la estancia. El WiFi no sirvió en ningún momento, también eso deberían resolver aunque es un poco entendible porque está en medio de a selva. Todo lo demás es fantástico "

"Perfect But it would be much easier to rent a car to travel around instead of public transport "

"Cielo y Selva is a very convenient option to stay in one of the most beautiful places there is in this world! Staff is great and hotel has good things to relax at the beach. "

"Hotel has great potential, but is very poorly managed. This is a very expensive hotel and does not provide a service in line with what is charged. The beach is gourgeous, but full with plastic waste that comes from the sea. All neighboring hotels and restaurants clean their beaches, this one does not. Additionally, the hotel charges disproportionate prices on everything: transfer from Cancun airport is 3x more than what we paid, a meal is 2x more than any restaurant in the village, a tour to the natural reserve is 3x more expensive."

"It’s secluded and yet not far from a very charming little village with some amazing and humble people. The place is great for a quick getaway from it all. Super charming. Pablo is awesome as the desk clerk and waiter/bar tender."

"Our stay at Villas Roseliz in Punta Allen was beyond wonderful. A cute and small hotel mere steps from one of the most beautiful beaches and oceans we have ever seen. Large, very clean rooms and bathrooms off a garden courtyard on the beach. A short walk to anywhere in town which offers a number of restaurants and a couple small convenience stores. David and his family made our 5 day stay even more memorable. Highly recommend the eco-tour where you get to explore the lagoon and reef and see tons of wildlife. David was the perfect guide with all his local knowledge and easy going mindset. Can't recommend this place enough and already dreaming of a time when we can return. "

"The end of the road, literally:) The house is very comfortable and once we figured out that a bit of bug spray got rid of mosquitoes we were all good. Nikki our local host (she runs a hotel in town) was very welcoming and helpful (lent me a guitar, let us use her own private beach) and Mariano helped us get bikes ready. The road to get there is a challenge and you need to be up for a lot of potholes to negotiate . It took us about 2.5 hours for the 30 mile dirt road in a midsize rental suv (not AWD) and I am comfortable driving dirt roads. The trip back out felt harder. Also, just like the whole coast of that part of the world it is sad to see all this plastic piling up on the beaches. No matter how much you clean up more is back the next day… this is not an issue with the property, it is the case everywhere in the region… Otherwise be ready to either live in simple foods from the village (fresh fish and lobster, not a bad thing :)) or pack up a bit with you from Tulum grocery store. We loved how simple our lives were there and we actually forgot our departure date and would have missed our flight by a day if our daughter had not checked her emails on the house wifi (it works well)! Maybe a way to explore to get there is to rent a boat ride from Tulum (2 hours long?) "

"Village location good if you use crowded collectivo (group taxi/van). Absolutely no services and we were even locked out during the day time. Wasp nest on our door. Cockroach and cigarette butts in lobby. No water pressure. They never cleaned the sheets, trash or towels the whole week. But cheap and a local experience for stories when back home. "

"The house is exactly what we needed, everything was there and worked correctly. Very quick access to cinotes, and Chemuyil which had fantastic food. Every night at 8 o’clock A gentleman came by selling sweet bread that was freshly baked having breakfast in the backyard every morning was fabulous. Transit was extremely simple, so we’ve got to see any of the beaches in the ruins at Tulum within 20 minutes. We felt extremely safe and the locals were very hospitable. I would definitely recommend, and would like to go again."