Title: LABNA' Suites Tulum - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=22515081&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # LABNA' Suites Tulum Hotel in Tulum with a restaurant and a bar ## Photo gallery for LABNA' Suites Tulum ![Terrace/patio - LABNA' Suites Tulum (Tulum)](https://images.trvl-media.com/lodging/23000000/22520000/22515100/22515081/de0e8baf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room - LABNA' Suites Tulum (Tulum)](https://images.trvl-media.com/lodging/23000000/22520000/22515100/22515081/f95dae76.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - LABNA' Suites Tulum (Tulum)](https://images.trvl-media.com/lodging/23000000/22520000/22515100/22515081/9b62e754.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - LABNA' Suites Tulum (Tulum)](https://images.trvl-media.com/lodging/23000000/22520000/22515100/22515081/fd2db01b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - LABNA' Suites Tulum (Tulum)](https://images.trvl-media.com/lodging/23000000/22520000/22515100/22515081/f1a45efb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies LABNA' Suites Tulum sits near the historic Mayan Ruins, offering a quiet escape with its garden and welcoming bar. Guests explore nearby archaeological sites or relax on the sunny terrace. The property provides in-room WiFi and staff help arrange local tours for a memorable stay. ## Reviews 6.4 ## Popular amenities - Bar - Housekeeping - Air conditioning - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Dec. 9 - Dec. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=22515081&PinnedHotelID=22515081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=22515081&PinnedHotelID=22515081&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 10 - Dec. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=22515081&PinnedHotelID=22515081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=22515081&PinnedHotelID=22515081&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=22515081&PinnedHotelID=22515081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=22515081&PinnedHotelID=22515081&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=22515081&PinnedHotelID=22515081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=22515081&PinnedHotelID=22515081&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ### View all photos for Superior Suite ![Superior Suite](https://images.trvl-media.com/lodging/23000000/22520000/22515100/22515081/e9b53d11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Balcony Individually decorated Air conditioning Flat-screen TV Separate bedroom Ceiling fan Private bathroom Rainfall showerhead - 431 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### Deluxe Suite ### Highlights Individually decorated Air conditioning Flat-screen TV Separate bedroom Ceiling fan Private bathroom Rainfall showerhead Espresso maker - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite Deluxe ![1 bedroom, in-room safe, individually decorated, free WiFi](https://images.trvl-media.com/lodging/23000000/22520000/22515100/22515081/e8e6486b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe - 322 sq ft - Sleeps 2 ### View all photos for Suite Super ![1 bedroom, in-room safe, individually decorated, free WiFi](https://images.trvl-media.com/lodging/23000000/22520000/22515100/22515081/ef27203a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Super - 376 sq ft - Sleeps 2 ## You may also like Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 619 reviews CA $666 CA $666 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cbbfe36e-093a-4319-bad2-f6e658f12c12&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61580000/61573700/61573622/bccbd8f8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kimpton Aluna Tulum by IHG Zama - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 298 reviews CA $173 CA $241 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information?chkin=2025-12-18&chkout=2025-12-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cbbfe36e-093a-4319-bad2-f6e658f12c12&top_cur=CAD) Ad ![Luxury Villa, All Inclusive | Living area](https://images.trvl-media.com/lodging/105000000/104590000/104584600/104584556/7c3228ec.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Trobbu Boutique Collection Tulum - All Inclusive Tulum City Center - Pool - All-inclusive - Pet-friendly - Free WiFi 10.0 Exceptional 4 reviews CA $919 CA $1,219 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Tulum-Hotels-TROBBU-TULUM.h104584556.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cbbfe36e-093a-4319-bad2-f6e658f12c12&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/47376a15_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 278 reviews CA $424 CA $585 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cbbfe36e-093a-4319-bad2-f6e658f12c12&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 221 reviews CA $316 CA $416 total includes taxes & fees Dec 10 - Dec 11 [](https://www.expedia.ca/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2025-12-10&chkout=2025-12-11&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cbbfe36e-093a-4319-bad2-f6e658f12c12&top_cur=CAD) Ad ![9 restaurants, lunch, dinner served; Asian cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,959 reviews CA $500 CA $500 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cbbfe36e-093a-4319-bad2-f6e658f12c12&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3390000/3389400/3389380/34d8262a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BE Destination Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 517 reviews CA $568 CA $748 total includes taxes & fees Dec 10 - Dec 11 [](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information?chkin=2025-12-10&chkout=2025-12-11&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cbbfe36e-093a-4319-bad2-f6e658f12c12&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/e9e3a64f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 1,000 reviews CA $707 CA $707 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cbbfe36e-093a-4319-bad2-f6e658f12c12&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1450000/1449900/1449832/96b29957_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Palladium Select White Sand Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 767 reviews CA $388 CA $475 total includes taxes & fees Dec 10 - Dec 11 [](https://www.expedia.ca/Kantenah-Hotels-Grand-Palladium-White-Sand-Resort-Spa-All-Inclusive.h1449832.Hotel-Information?chkin=2025-12-10&chkout=2025-12-11&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cbbfe36e-093a-4319-bad2-f6e658f12c12&top_cur=CAD) Ad ![On the beach](https://images.trvl-media.com/lodging/14000000/13010000/13008900/13008835/63bf18a9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nômade Temple Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 757 reviews CA $471 CA $621 total includes taxes & fees Dec 10 - Dec 11 [](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information?chkin=2025-12-10&chkout=2025-12-11&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=cbbfe36e-093a-4319-bad2-f6e658f12c12&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-LABNA-Suites-Tulum.h22515081.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-LABNA-Suites-Tulum.h22515081.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21150%2C-87.45918&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DzHiP-IOQPEl9JHw5vgiD8MZ0Bs=) Calle Neptuno Esq. Calle Andromeda, Tulum, QROO, 77760 #### What's nearby - Dos Aguas Park \- 5 min walk \- 0.4 km - Hospital de Tulum \- 11 min walk \- 1.0 km - Jaguar Park \- 19 min walk \- 1.6 km - Hunab Lifestyle Center \- 19 min walk \- 1.6 km - Cenote Calavera \- 5 min drive \- 2.9 km #### Getting around - Tulum Intl. Airport (TQO) - 47 min drive #### Restaurants - ‪Rosina cafe - ‬1 min walk - ‪La Negra Tomasa - ‬1 min walk - ‪Batey - ‬1 min walk - ‪Negro Huitlacoxe - ‬1 min walk - ‪Kay Nah - ‬1 min walk ## About this property ### LABNA' Suites Tulum Hotel near Tulum Mayan Ruins Take advantage of a terrace, a garden, and a bar at LABNA' Suites Tulum. In addition to a restaurant, guests can connect to free in-room WiFi. Other perks at this hotel include: - A roundtrip airport shuttle (surcharge), tour/ticket assistance, and barbecue grills - Luggage storage Room features All guestrooms are individually decorated, and feature comforts such as air conditioning, as well as perks like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - Flat-screen TVs with premium channels - Wardrobes/closets, ceiling fans, and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/75000000/74900000/74898500/74898483/bfc244bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barbarella Tulum Tulum City Center - Free WiFi - Restaurant - Air conditioning - Bar 6.8 6 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=74898483&PinnedHotelID=74898483&HadPinnedHotel=true®ionId=-1&adults=2) ![Fitness studio](https://images.trvl-media.com/lodging/108000000/107300000/107290300/107290256/4e876c8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Muuk Tulum by The Spot Rentals La Veleta - Pool - Free WiFi [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=107290256&PinnedHotelID=107290256&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/93000000/92420000/92418600/92418526/674884b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Shibari Tulum Zona Hotelera - Spa [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=92418526&PinnedHotelID=92418526&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/101000000/100730000/100723200/100723181/ad0c21a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nook Tulum by The Spot Rentals Tulum - Pool - Free WiFi 7.2 Good 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 10:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/92000000/91220000/91219200/91219195/960cea39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Menesse Tulum by Spot Rentals Tulum City Center - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 13 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=91219195&PinnedHotelID=91219195&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/93000000/92420000/92418900/92418875/9691ca49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Shibari Tulum - Restaurant & Cenote Club Zona Hotelera - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 273 reviews CA $348 CA $473 total includes taxes & fees Dec 12 - Dec 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=92418875&PinnedHotelID=92418875&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Free offsite parking - Street parking available - 24-hour roundtrip airport shuttle on request for a surcharge - Beach shuttle (surcharge) ### Food and drink - A bar/lounge - A restaurant ### Family friendly - Separate bedroom ### Conveniences - Guidebooks - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Terrace ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Espresso maker - Free bottled water ### More - Air conditioning - Ceiling fan - Individual decor - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 15 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - midnight Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 100.00 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted ### Property is also known as Casa Kopal Hotel Tulum Casa Kopal Hotel Casa Kopal Tulum Casa Kopal KOPAL Tulum LABNA' Suites Tulum Hotel LABNA' Suites Tulum Tulum LABNA' Suites Tulum Hotel Tulum ## Frequently asked questions ### Is LABNA' Suites Tulum pet-friendly? ### How much is parking? ### What time is check-in at LABNA' Suites Tulum? ### What time is check-out at LABNA' Suites Tulum? ### Does LABNA' Suites Tulum provide a shuttle to the airport? ### Where is LABNA' Suites Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## LABNA' Suites Tulum Reviews ## Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 13 8 - Good 17 6 - Okay 6 4 - Poor 1 2 - Terrible 16 ### 7.0/10 Cleanliness ### 6.8/10 Staff & service ### 5.0/10 Amenities ### 6.6/10 Property conditions & facilities ## Reviews ### 2/10 Terrible #### Verified traveller Jan 5, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities there is no property at this location it is a bar, the ad was a fraud when we showed up there was no hotel when we called the hotel they never answered me when I asked the people at the bar they said it happens all the time the last two weeks ##### Verified traveller Stayed 2 nights in Dec 2020 ### 2/10 Terrible #### Ileana, Guatemala Jan 7, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities todo malisimo nunca nos dijeron q ya habian cambiado de administración... y los de la nueva nos trataron mal ##### Ileana Stayed 4 nights in Dec 2020 ### 2/10 Terrible #### Verified traveller Jan 4, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Este hotel NO EXISTE. Es una estafa. Conocí otras personas que han hecho reserva aquí y les ha pasado lo mismo. ##### Verified traveller Stayed 1 night in Jan 2021 ### 2/10 Terrible #### Bryan Jan 3, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No hagan reservas en este hotel ! Es fraude y no existe !!!! ##### Bryan Stayed 3 nights in Dec 2020 ### 8/10 Good #### Gerardo Mar 17, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien lugar perfecto para vida nocturna ##### Gerardo Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 7, 2020 Liked: Cleanliness, room comfort Disliked: Staff & service #### Tiempo de espera largo En recepción no hubo nadie fuimos y volvimos tres veces durante cuatro horas hasta que tuvimos suerte de encontrarlo. El hotel es muy bonito y cómodo. El desayuno fue pan blanco con mermelada, papaya y fruta. El encargado dijo que podíamos dejar el carro sobre la avenida, pero a las 2 de la mañana la grúa de tránsito nos despertó para llevarnoslo ##### Verified traveller Stayed 1 night in Mar 2020 ### 2/10 Terrible #### Verified traveller Feb 15, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities #### Casa Kopal debe cambiar mucho Casa Kopal está un hotel abandonado, lo siento. Para el check-in no había nadie y tuvimos que esperar allí solitos por más de 1 hora que alguien llegasse. Internet está mala, malísima. Limpieza muy más o menos. Uno día, llegamos de la playa, el quarto no había sido limpio ni arreglado. Reclamamos y dicieron que no había personas para hacerlo. El desayuno super básico y, terminado el pan un dia, por ejemplo, no hay pan en el día siguiente. Suerte que la sandía está grande así tenía esta única fruta todos los días. Atención también que a veces falta agua ... No sufrimos esta falta porque llamaron camión pipa. Suerte nuestra también que el aire condicionado solo se rompió en el último día nuestro de experiencia Casa Kopal. Cosas positivas del lugar é la simpatia de Mary, la hermosa ubicación y el claro potencial del lugar. Esperanza! ##### Verified traveller Stayed 5 nights in Feb 2020 ### 8/10 Good #### Mikkel Jan 8, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall everything was good. There is quite a bit of noise from the bars downstairs. But we had some long days and slept kinda ok anyway ##### Mikkel Stayed 3 nights in Jan 2020 ### 2/10 Terrible #### Verified traveller Jan 2, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Zo mooi de foto’s eruit zien, zo slecht het is we hebben nog nooit zo beroerd “hotel” gehad. Een douche waar alleen 3 druppels koud water uit valt want warm water was er ook niet, een wc zonder bril want die was al afgebroken maanden lang, schimmel door de gehele kamer en badkamer, beestjes over je bed en nachtkastjes en muren. Over hygiene gesproken geen 1x kwamen ze de kamer verzorgen geen schone handdoeken of schoonmaak, wc papier was er ook niet. Er stond dat het inclusief ontbijt was helaas geen ontbijt gezien, ook was er alleen snachts iemand aanwezig overdag was er niemand. Dan de nachtelijke herrie je kan hier totaal niet slapen, ja vanaf 5uur snachts als alle clubs en kroegen dicht gaan maar je word al snel wakker van de herrie rond 7uur ochtends aangezien dan alles weer open gaat en het allemaal weer overnieuw begint! Helaas doet t hotel of ze t allemaal niet snappen ook als je het in t spaans laat vertalen en expedia doet er ook totaal niks aan laat je gewoon aan je lot over! Zeer slechte zaak van beide kanten laten we nog maar niet over de prive transfer beginnen want die komt gewoon niet opdagen na afgesproken tijd en zorgt ervoor dat je een andere taxi moet nemen a €200 aan extra taxi kosten bovenop de €120 die we al betaald hadden. We zijn t helemaal beu zijn totaal niet uitgerust hebben 5 dagen alleen maar stress en zorgen gehad van deze reis! Een toren hoge rekening van al t gebel naar expedia en transfer bedrijf. ##### Verified traveller Stayed 5 nights in Dec 2019 ### 2/10 Terrible #### Verified traveller Jan 1, 2020 Disliked: Staff & service, amenities, property conditions & facilities Horrible experience. Property is still under preparation and the amenities are not what says on website. No hot water for shower. Breakfast was not good at all. Bread , butter and jam and most of them were moldy. I wouldn't suggest the place at all. Very noisy and surrounded by pubs, so music was loud and rooms were not noise proof. ##### Verified traveller Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Verified traveller Jan 1, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Not even a bar of soap. When I arrived, I was told I had no reservation. The woman didn't speak English so she wouldn't speak to the Expedia representative. It was late and I was tired, so this was very upsetting. Then she messaged the manager, I guess and I was told I could stay the night and pay tomorrow. I had already paid. It said espresso machine in room. NO. There was a water heater but no instant coffee, or anything. It says free bottle water. I was told "NO". And offers breakfast, I was told "NO." I complained and the next day I received a Mr. Coffee type maker and 4 packs of instant coffee and a PARTIALLY USED bottle of water. I stayed 7 days. At NO time did they clean the room, or make the bed. I had to go ask for clean towels and empty my trash can--this is a place where you have to put your toilet paper in the trash can...It had a safe but they couldn't find the key to it. I came back one evening and the outer gate was locked. It had not previously been locked and I had not been told of a code. I was lucky that someone in the restaurant downstairs knew it. I rarely could find anyone at the reception desk. This hotel is terribly misrepresented and very overpriced for their total lack of service. The bed was very comfortable, and the area was great, as long as you are good with noise. Street food, restaurants and bars, live music. ##### Verified traveller Stayed 6 nights in Dec 2019 ### 2/10 Terrible #### Verified traveller Dec 30, 2019 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities L'hotel était bruyant et les douches froides. le personnelle loustic présent et ne parlant pas d'autres langues que l'espagnole ##### Verified traveller Stayed 3 nights in Dec 2019 ### 8/10 Good #### JESUS M Nov 25, 2019 Liked: Cleanliness, staff & service, room comfort #### Buena ubicación en pueblo buena opción, muy bien ubicada, un poco de ruido pero aguantable! muchos cafes al rededor para desayunar! ##### JESUS M Stayed 6 nights in Nov 2019 ### 10/10 Excellent #### christian Nov 16, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente atención de todos y tiene excelente ubicación ##### christian Stayed 3 nights in Nov 2019 ### 8/10 Good #### Verified traveller Oct 24, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and clean, excellent location. Above a bar but actually the bands are excellent so I didn't mind them. Pretty good for the price. ##### Verified traveller Stayed 3 nights in Oct 2019 ### 8/10 Good #### Verified traveller Jun 15, 2019 Liked: Cleanliness, staff & service Me gusto la ubicación muy céntrica No me gusto la presión del agua en la regadera muy poca agua, y mucho ruido de los antros cerca. El wifi poca señal ##### Verified traveller Stayed 6 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller May 27, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exelente ubicación. En el centro y en zona de bares. ##### Verified traveller Stayed 4 nights in May 2019 ### 6/10 Okay #### Stephany May 13, 2019 Liked: Cleanliness Disliked: Staff & service Los desayunos Terribles!!!! No había ni jugo ni hielo nada y no siquiera rico ahora las habitaciones ps no están espectaculares pero muy cómodas ##### Stephany Stayed 6 nights in May 2019 ### 8/10 Good #### Verified traveller Apr 15, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lots of other reviews mention noise outside from the bars - and whilst there is some noise it really isn’t too bad at all. The hostel itself is stunning and our room was exceptional. ##### Verified traveller Stayed 3 nights in Apr 2019 ### 6/10 Okay #### Verified traveller Mar 9, 2019 Liked: Staff & service It's ok place , but they gotta do something with weird smell coming from renovation or something like this. Also not a cons , but be aware this lodging is located in very busy (read 'noisy') street, so get ready to enjoy night life vibes in your room as much as people outside. ##### Verified traveller Stayed 1 night in Feb 2019 ### 8/10 Good #### Verified traveller Mar 9, 2019 Liked: Staff & service, amenities Nous avions réservé deux chambres au même prix. L'une était spacieuse et confortable. L'autre petite et sans fenêtre. Le prix n'était pas justifié pour celle-ci. Le petit déjeuner n'est pas varié, pas de jus de fruit, très basique. À améliorer grandement. La situation géographique dans Tulum est parfaite. Stationnement dans la rue. ##### Verified traveller Stayed 2 nights in Mar 2019 ### 2/10 Terrible #### Verified traveller Feb 22, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Struttura fatiscente, sporca personale gentile ma non si puó certo dire sia carino. Per non parlare dell odore di chiuso ##### Verified traveller Stayed 5 nights in Feb 2019 ### 10/10 Excellent #### Loreto Feb 2, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Casa Kopal: un sueño! Casa Kopal es un hermoso lugar donde poder hospedarse. Las instalaciones son de primera, la cama comodísima, la gente muy amable y tratan de ayudarte en todo. El desayuno rico, muy completo. Está ubicado en el centro de la ciudad, por lo tanto es fácil el desplazamiento para todos lados. ##### Loreto Stayed 1 night in Jan 2019 ### 6/10 Okay #### Verified traveller Jan 30, 2019 Liked: Cleanliness, staff & service El gerente muy amable, céntrico el hotel , pero mucho ruido por bares en la noche ##### Verified traveller Stayed 2 nights in Jan 2019 ### 6/10 Okay #### Verified traveller Jan 30, 2019 Liked: Cleanliness, staff & service Cerca de bares y restaurantes, muy céntrico , pero mucho ruido en la noche por la música de bares, el Gte siempre muy amable ##### Verified traveller Stayed 1 night in Jan 2019 ## Expedia's Latest Trends ### Hotels > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.ca/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mak Nuk Village Tulum II - Clothing Optional](https://www.expedia.ca/Tulum-Hotels-MAK-NUK-VILLAGE-TULUM-II-CLOTHING-OPTIONAL.h21357290.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.ca/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Hotelito Azul](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information) > > [Ahau Tulum](https://www.expedia.ca/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Hotel Holistika](https://www.expedia.ca/Tulum-Hotels-Hotel-Holistika.h22271599.Hotel-Information) > > [Casa Malca](https://www.expedia.ca/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Alaya Tulum](https://www.expedia.ca/Tulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Papaya Playa Project, Tulum, a Member of Design Hotels](https://www.expedia.ca/Tulum-Hotels-Papaya-Playa-Project.h1500531.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.ca/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [The Beach Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-The-Beach-Tulum.h6727174.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [La Valise Tulum, Member of Small Luxury Hotels](https://www.expedia.ca/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Amansala](https://www.expedia.ca/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.ca/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.ca/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information)