Ko Jum Waterpark Vacations

The stay was disappointing. There was a leak in the room during our stay, which already created an uncomfortable situation. On top of that, staff entered the flat using their own keys while we were in the property, without proper notice or coordination. The property itself looks abandoned rather than professionally managed accommodation. During the night, there were loud noises coming from the roof area, despite there being nobody staying above the flat, which made it difficult to rest. Even the supposedly white towels looked dirty, with a greyish and worn appearance. Overall, the experience was below normal standards.

We loved our stay here. The location is excellent, right near Railay’s beaches, and the staff were friendly and welcoming throughout. The pools were well placed and lovely to relax by. The breakfast buffet — even though served at a different hotel — was a huge hit with our teenagers: great variety, generous portions, and genuinely good quality. Highly recommend!

Western breakfast but the staff will let you order off of the menu even while the buffet is serving.

Very nice beach resort that in its glory days must have been fantastic, but it is now behind its prime and need to be renovated. The resort have many great facilities, but unforturnately most of it closes too early e.g. fitness, kids playroom and mini golf closed at 5pm.

Stayed in a swim up room beside the adult pool for 1 week which was fantastic and gave easy access to main amenities in the hotel. Things we loved - the spa (treatments were amazing), the food and drinks at the pool bar (great choice and everything we tried was delicious), the quiet and easy going vibe around the pool with plenty of sun loungers for all. The shuttle into town is a great option, however it's really cheap to get a Grab and give yourself the flexibility of coming and going on your own schedule. Things that could be improved: Breakfast - not as good as we hoped with luke warm hot options, pre-cooked and re-warmed poached eggs. Best breakfast bits were the fruit selection and freshly made omelettes. Beach - the area directly in front of the hotel is clean and beautiful, but progress round the first bush to go for a walk and there's plastic and general rubbish washed up / dropped on shore. Such a shame in such a beautiful location. Good hotel with lovely staff but a little bit more attention to detail could make it great.

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Beautiful location, incredibly kind and helpful staff, easy access to three great beaches, gorgeous outdoor pool overlooking railay beach… Can’t fault it, fantastic!

Very nice place. Peaceful, good service, & helpful staff. Will stay again. Not much within walking distance, but a great beach & everything you need available. Nice room.