Outer Boroughs Waterpark Vacations

Loved the room and staff. It was in a perfect location. Only negative was the breakfast brunch was a bit overpriced for the offerings, but we just chose to eat outside of the hotel everyday and had delicious New York bagels. We truly enjoyed our stay.

Customer Service is outstanding

Bare concrete floors in bathroom, freaking cold and it’s summer outside. How cold does that floor get at winter… Shower door needs a seal at the bottom so water doesn’t flow out in front of sink. Huge puddles flow out.

Overall it was a great stay! Best part of the cottage was the bathroom with its deep big tub and walk in shower. But the room itself lacked visual appeal & some conveniences usually associated with booking a cottage which is more private and removed from the house. Could use more and better art in the room. I would also trade all the storage space for a mini fridge, tea kettle or coffee maker. Also the only full-size mirror is hidden far back in the bathroom which isn’t terrible but very inconvenient to check the outfit before heading out the door. It’s little odd things that just made it not feel like a luxury stay. And no one mentioned to us beforehand that the sauna, gym, pool area (even though in off season) was under renovation and not available to use. The restaurant was amazing though, room service was wonderful. And staff were adorable. But I don’t know if we would book again tbh.

The rooms were clean. The lobby was instagram worthy! Staff was friendly. The breakfast buffet was great t

Customer Service is outstanding

Bare concrete floors in bathroom, freaking cold and it’s summer outside. How cold does that floor get at winter… Shower door needs a seal at the bottom so water doesn’t flow out in front of sink. Huge puddles flow out.

From check in to check out the plaza was unreal. The staff is lovely. The property is well maintained. I felt super fancy and would stay here again. 10/10

Loved the room and staff. It was in a perfect location. Only negative was the breakfast brunch was a bit overpriced for the offerings, but we just chose to eat outside of the hotel everyday and had delicious New York bagels. We truly enjoyed our stay.

Customer Service is outstanding

Bare concrete floors in bathroom, freaking cold and it’s summer outside. How cold does that floor get at winter… Shower door needs a seal at the bottom so water doesn’t flow out in front of sink. Huge puddles flow out.

lovely lobby bar and many others give this place a great feel. staff were very helpful and proactive and room was immaculate. downgraded because of elevator issues during my brief visit.

Room was very clean and aesthetically pleasing. The views from the property were amazing! Nice and spacious as well. Will book again when I come back to NY!

Loved the room and staff. It was in a perfect location. Only negative was the breakfast brunch was a bit overpriced for the offerings, but we just chose to eat outside of the hotel everyday and had delicious New York bagels. We truly enjoyed our stay.