Greater Guadalajara Waterpark Vacations

The staff is amazing. Any need that you may have it gets looked on immediately.

The amenities and breakfast buffet

The menu pricing was complicated in that they charged for "extras" without a proper explanation

This is a nice, older hotel to stay in the Centro, easy to walk around and convenient for ordering Uber. Communication before arrival could be improved, with a bit more kindness in the wording and a clear contact name so you know who you are dealing with (just my opinion). Once we arrived, everyone working there was lovely and provided good service. The room was comfortable.

Increíble todo el apoyo que nos dio su equipo durante el narcobloqueo. Supieron implementar medidas de Muchas gracias.

Beautiful hotel located in a great area, near to bars restaurants and other great amenities in Guadalajara!

The amenities and breakfast buffet

The menu pricing was complicated in that they charged for "extras" without a proper explanation

The amenities and breakfast buffet

The menu pricing was complicated in that they charged for "extras" without a proper explanation

Increíble todo el apoyo que nos dio su equipo durante el narcobloqueo. Supieron implementar medidas de Muchas gracias.

The first night was horrible, one room had many bed bugs. We didn’t use one of the rooms as we didn’t want to deal with the bugs. For the Second room the girls took the bed boards off as they found spiders. I did request to get moved to another room. Reception was understandable and got us moved the same night. We did get moved to another bigger cabin. Which was much cleaner. Other than the first night we ran out of water. The last two nights we had issues sleeping due to a sound of a pipe. Which kept going off and on every 5 minutes or less. The kitchen staff was incredible.

We stopped in Ajijic by fluke! I saw the pictures of the hotel on Expedia and booked it. What a lovely surprise! The room was bright and roomy. The staff very friendly. Luis Aceves at the front desk a pleasure to speak with. Parking and check in was a breeze. Although the wait staff was attentive, one drawback was that the cash register was not at the bar, but at the outside restaurant. It took time to process the payment. Seeing and chatting to older guests at the hotel, they mentioned feeling like unsafe going into the jacuzzi due to a lack of a handrail. Just a thought to add. Thank you again for a lovely stay!

The hotel was great, large rooms with plenty of space for us, excellent breakfasts every day. The pool area is quiet and relaxing. The hotel is close to everything and staff are excellent and very helpful.