West Country Ski Vacations

Regrettably, an ageing treasure in the heart of Southampton. While some effort has clearly been made to refresh the hotel, the improvements simply haven’t gone far enough. A missed opportunity to restore this historic property to its former glory and reclaim its position as the city’s premier hotel.

grubby room, broken and damaged furniture, very cold with no instructions how to operate the air con unit, bad stains on the wall in bathroom, paint damaged and flaking, curtain rod broken.

Lovely hotel...excellent location for Utilita arena. Reception staff very helpful. Staff at breakfast were great, came to check that everything was ok. Great breakfast selection. Room and all areas of hotel were clean. Great night sleep despite being near a busy road...couldn't hear the traffic from the room. Would definitely recommend 😊

Beautiful modern hotel with great rooms and location.

We loved our stay - property was clean and in good condition, and walkable to everything we wanted to do. Would stay here again. Pro tip - there’s a coffee shop run out of a church about a block away. Hours are atypical, but great coffee and the nicest people on planet earth!!!

Don’t be fooled by the name !! This hotel might have been boutique back in the 80’s. My room (7), was decorated by my gran with an eclectic miss match of furniture. The bed was terrible and hardly slept all week, sofas were non usable as sooo uncomfortable, the phone reception was non existent and the WiFi was really as bad. Considering i work away, wifi is pretty critical for my needs and I couldn’t do any work which meant being on site longer than I would have liked. I’m working in Cheltenham till Feb 27 but certainly won’t be coming back here

Really lovely hotel and the staff were so helpful and nice!