Kappil Pet-friendly Vacations

The hotel is in a great position, the staff helpful however the cleanliness and room comfort falls short of our expectation of the hotel as it is rated as 5 star and "Luxury" on the Hotels.com site. The hotel has potential though needs investment and a critical eye to ensure it meets the 5 star and luxury levels that the Hotels.com listing implies. The style and configuration of the hotel is more motel. The room was not clean at all - we did not put our clothes into the wardrobe because it was so damp and smelly. The beach was dirty too, which made the location less appealing. We stayed 1 night of the 5 booked as we were expecting a higher standard of comfort for our limited time in Kerala.

The hotel is in a great position, the staff helpful however the cleanliness and room comfort falls short of our expectation of the hotel as it is rated as 5 star and "Luxury" on the Hotels.com site. The hotel has potential though needs investment and a critical eye to ensure it meets the 5 star and luxury levels that the Hotels.com listing implies. The style and configuration of the hotel is more motel. The room was not clean at all - we did not put our clothes into the wardrobe because it was so damp and smelly. The beach was dirty too, which made the location less appealing. We stayed 1 night of the 5 booked as we were expecting a higher standard of comfort for our limited time in Kerala.

Our stay exceeded all of our expectations. Although the property is located a little away from the main area, once you arrive, it feels like you're staying at almost premium resort surrounded by beautiful views and a peaceful atmosphere. The food was decent and met our expectations. What truly made the experience special was the incredibly talented, warm, and attentive staff. Their hospitality left a lasting impression on us. Overall, the property checked every box we were looking for. We had a wonderful, relaxing stay and would happily recommend it to anyone looking for a peaceful getaway.