North Osaka Pet-friendly Vacations

Great hotel for families. We booked a grand family room for our family with two young kids. The hotel was fantastic, large room, clean, friendly and helpful staff. Having the separate bedroom was great so kids could sleep early in the room. Location is great only about 10 min walk to Namba station.

Great location to subway system-hotel overall was perfect!

Laundry service is very convenient! The dryer will take hours but make sure you wash your clothes on the very first day.

Clean room, great location, excellent food. Service was impeccable.

Amazing hotel. I recommend booking the private pool!

Overall, this is a classic five-star hotel with solid standards. Facilities are comprehensive, most staff are polite and attentive, and the rooms are clean and well maintained. However, we experienced a significant issue during our stay. Guests in the adjacent room frequently kept their door open and were traveling with a young child. There was constant loud talking, door slamming, and noise from the child. As we were staying on an executive floor, this level of disturbance was unexpected and unacceptable. After enduring this for two nights, we requested a room change. The hotel responded promptly and moved us farther away, which we appreciated. While the issue was resolved, it raises concerns about how the hotel manages guest behavior on executive floors. This is not about whether children are allowed, but about ensuring guests are clearly reminded not to disturb others—something expected at a five-star level. Another disappointment was breakfast on our final day. My husband requested an extra coffee, which was acknowledged but then forgotten as the staff member attended to others. By the time it arrived, we had to leave for our flight. Her attitude also felt cold, which contrasted with the generally excellent service we experienced elsewhere in Japan. Overall, a good hotel, but these service lapses affected our experience.

Great! A little long to walk but not bad. Might differentiate from others if there was a car to drop off guests. Awesome GM extremely personable

We loved this hotel! Our room was huge (twin + bunk beds), the staff was so friendly and helpful, and the property is beautiful. The only tiny downside is the location. It's in a business area so there aren't a ton of reataurants, but if you're willing to walk a few blocks you'll have lots to choose from. I would definitely stay here again.

Great location to subway system-hotel overall was perfect!