Dallas-Fort Worth Metroplex DFW Pet-friendly Vacations

We stayed here for one night prior to flying out of DFW. The rooms are nice, the gentleman running the breakfast buffet and the lady driving the shuttle were top notch. There is a gate that you park behind which was nice. Honestly, the only reason 4 stars and not 5 is the guy thay checked us in either knew nothing or was just generally unhelpful. When we would ask questions, like where do we park, he pointed and said over there. Well, over there was behind a gate that we needed a code to get behind which he did not tell us. He also did not tell us about breakfast or that we had breakfast vouchers. I had to call down to the desk and ask someone else.

Art and design

Art and design

I am truly moved by the exceptional kindness of the front desk staff during my recent stay. Their thoughtfulness brought tears to my eyes! Upon returning from dinner, I discovered a delightful stuffed horse in my room, accompanied by a lovely card that made the gesture even more special. When I checked in, I shared that my visit to Texas was to explore the possibility of purchasing a horse. The staff's attention to detail and personal touch truly exemplify the Ritz-Carlton's commitment to guest experience, and I am now a devoted customer for life. Additionally, the dinner I enjoyed was absolutely outstanding—truly one of the best hotel experiences I have ever had. Thank you for making my stay so memorable!