Isla Grande − Vacances à la montagne

La chambre impeccable les employés tres courtois

I had an exceptional stay at this hotel. Everything was perfect. The staff was friendly and welcoming, making you feel really welcome. The room was comfortable and spotlessly. The hotel is within walking distance of everything.

We have travelled a lot and Bastion is in our top 5% hotel for Breakfast (surprisingly good European quality level) and it has a great rooftop pool. It is in the center of everything but surprisingly quiet.⭐️🙂

We had a wonderful stay at the Charleston ! The hotel is perfectly located in the heart of the old Cartagena (we had a view on the walls). We really enjoyed the warm welcome by the staff. When it comes to the room, it was so comfortable (especially the beds which were hard to leave in the morning) and really clean. The AC is a bit too noisy though, should be fixed. The breakfast was incredible, with a wide range of food and everything so fresh ! The food at dinner was delicious as well. Also, the view from the rooftop is just breathtaking, a 360° view on the city ! The spa staff should also be praised for its professionalism, treatments were great ! In general, the staff was really efficient, just some mistakes on the bill but they were fixed eventually. Finally, I’d like to thank Luisa from the guest service who brought us essential help to finalize our Colombian journey. We really enjoyed our stay and we’ll come back for sure !

Personnel sympa, chambre vraiment propre

We had a wonderful stay at the Charleston ! The hotel is perfectly located in the heart of the old Cartagena (we had a view on the walls). We really enjoyed the warm welcome by the staff. When it comes to the room, it was so comfortable (especially the beds which were hard to leave in the morning) and really clean. The AC is a bit too noisy though, should be fixed. The breakfast was incredible, with a wide range of food and everything so fresh ! The food at dinner was delicious as well. Also, the view from the rooftop is just breathtaking, a 360° view on the city ! The spa staff should also be praised for its professionalism, treatments were great ! In general, the staff was really efficient, just some mistakes on the bill but they were fixed eventually. Finally, I’d like to thank Luisa from the guest service who brought us essential help to finalize our Colombian journey. We really enjoyed our stay and we’ll come back for sure !

Si vous aimer, plus tranquille et authentique… et passez par Barranquilla, essayer Hôtel Prado. Plus calme à mon avis !

Pas de navette avec l'aéroport après 21 h 30 ! petites ennuis au niveau des chambres à l'arrivée (eau froide, fermeture fenêtre), très difficile de se faire comprendre (personne ne parle le français), Tout ça est compensé par la qualité des infrastructures extérieures de bonne qualité, mais sans animation... Je n'y retournerai pas ni ne le conseillerai beaucoup trop cher pour les réelles prestations

Très bon hôtel, excellent emplacement, propre, chambre très confortable, très bon déjeuner.

L'hôtel est situé dans l'ancien quartier aristocratique de Carthagène ; il s'agit d'un hôtel particulier aménagé en hôtel. Le personnel est charmant et très efficace notamment quant aux visites et aux restaurants. Le directeur est français et très agréable. L'amosphère est celle qui attend un invité plus qu'un client. L'aménagement est parfaitement réussi ; ainsi la piscine s'inscrit pafaitement dans le patio intérieur. La décoration des chambres est en harmonie avec l'architecture du lieu. Une expérience que je n'hésiterai pas à renouveller si d'aventure je revenai à Carthagène.

Très bel hôtel, site exceptionnel, mer magnifique mais nous avons vécu une très mauvaise expérience à la fin de notre séjour. La veille de notre départ, nous avons été victimes d'une intoxication alimentaire suite à la consommation de poissons à Isla Puntilla. Bref, nous avons été très malades au cours de la nuit, aucun médecin disponible sur le site, eau coupée chaque nuit dans les chambres et aucune aide du personnel de la réception. Parlant couramment espagnol, la communication était toutefois très difficile avec les employés de l’hôtel.