Cap Cana Mountain Vacations

Third time coming to this place and have no regrets. Customer service is just amazing, everything is perfect here.

If you are a couple with no children, I would highly suggest selecting an Excellence Club room. It is 100% worth it with the private check in as well as the select areas that are adults only. Pool was amazing and all the bar staff around the property were great, service was wonderful (Mary, Jerinco, Antonio, Wilson, Rony, Orlando, Victor)!!! The guys in charge of entertainment around the property (Javier, Xavier, Christian) were so fun and friendly. For our first all inclusive it was a memorable experience and we have totally caught the bug! I think this place is perfect for families and couple alike.

Resort was a 1/4 full so a lot of restaurants were closed. we have been to this resort 3 times now and for the first time ever, we tried to book a reservation at a restaurant and were told there were no available times. We walked by the resturant at 7 pm and there were more empty seats than filled seats. Was very disappointed at the lack of care in the staff. the other pet peeve, the "Lobster House" does not offer any Lobster - none. No rolls, no tails, no soup, no salad...how can a Lobster House not offer lobster? First world problems i know, was just silly though.

Excelente hotel, vale la pena el excellence club, la playa hermosa para caminar, hay bastante oleaje. El SPA es excelente también y los empleafos muy atentos y profesionales. Restaurante Frances no nos gusto la comida, aunque es muy bonito y el servicio muy bueno. Los mejores fueron el Agave, Magna y Oregano. No nos dio tiempo a ir al Grill. El cafe Aroma de lo mejor!!! Es un hotel, tranquilo y muy fácil para caminar, todo muy bien distribuido. El mantenimiento es continuo y las habitaciones muy amplias. Esperamos volver pronto!!!

Todo estaba perfecto el servicio, casi todo los restaurantes excepto el bufet que no había variedad en el desayuno siempre era lo mismo y lo más molesto fue que la habitación que habíamos escogido no estaba disponible supuestamente la habían rentado fue un tremendo inconveniente, primer día sin desempacar por culpa del hotel si no hubiera sido por ese inconveniente mi estancia hubiera sido perfecta además los dos cuartos en los que estuve el aire acondicionado supuestamente puesto en 62of parecía 76 los aires están todos muy malos deberían cambiarlos

Third time coming to this place and have no regrets. Customer service is just amazing, everything is perfect here.

If you are a couple with no children, I would highly suggest selecting an Excellence Club room. It is 100% worth it with the private check in as well as the select areas that are adults only. Pool was amazing and all the bar staff around the property were great, service was wonderful (Mary, Jerinco, Antonio, Wilson, Rony, Orlando, Victor)!!! The guys in charge of entertainment around the property (Javier, Xavier, Christian) were so fun and friendly. For our first all inclusive it was a memorable experience and we have totally caught the bug! I think this place is perfect for families and couple alike.

Resort was a 1/4 full so a lot of restaurants were closed. we have been to this resort 3 times now and for the first time ever, we tried to book a reservation at a restaurant and were told there were no available times. We walked by the resturant at 7 pm and there were more empty seats than filled seats. Was very disappointed at the lack of care in the staff. the other pet peeve, the "Lobster House" does not offer any Lobster - none. No rolls, no tails, no soup, no salad...how can a Lobster House not offer lobster? First world problems i know, was just silly though.

Resort was a 1/4 full so a lot of restaurants were closed. we have been to this resort 3 times now and for the first time ever, we tried to book a reservation at a restaurant and were told there were no available times. We walked by the resturant at 7 pm and there were more empty seats than filled seats. Was very disappointed at the lack of care in the staff. the other pet peeve, the "Lobster House" does not offer any Lobster - none. No rolls, no tails, no soup, no salad...how can a Lobster House not offer lobster? First world problems i know, was just silly though.

Third time coming to this place and have no regrets. Customer service is just amazing, everything is perfect here.

If you are a couple with no children, I would highly suggest selecting an Excellence Club room. It is 100% worth it with the private check in as well as the select areas that are adults only. Pool was amazing and all the bar staff around the property were great, service was wonderful (Mary, Jerinco, Antonio, Wilson, Rony, Orlando, Victor)!!! The guys in charge of entertainment around the property (Javier, Xavier, Christian) were so fun and friendly. For our first all inclusive it was a memorable experience and we have totally caught the bug! I think this place is perfect for families and couple alike.

Third time coming to this place and have no regrets. Customer service is just amazing, everything is perfect here.

If you are a couple with no children, I would highly suggest selecting an Excellence Club room. It is 100% worth it with the private check in as well as the select areas that are adults only. Pool was amazing and all the bar staff around the property were great, service was wonderful (Mary, Jerinco, Antonio, Wilson, Rony, Orlando, Victor)!!! The guys in charge of entertainment around the property (Javier, Xavier, Christian) were so fun and friendly. For our first all inclusive it was a memorable experience and we have totally caught the bug! I think this place is perfect for families and couple alike.

Resort was a 1/4 full so a lot of restaurants were closed. we have been to this resort 3 times now and for the first time ever, we tried to book a reservation at a restaurant and were told there were no available times. We walked by the resturant at 7 pm and there were more empty seats than filled seats. Was very disappointed at the lack of care in the staff. the other pet peeve, the "Lobster House" does not offer any Lobster - none. No rolls, no tails, no soup, no salad...how can a Lobster House not offer lobster? First world problems i know, was just silly though.