South America Mountain Vacations

Location is excellent and is just a minute walk to the Bus station, Train Station and center. The AC was leaking water for the first 2 nights and was not working on the 3rd night when they shifted me to a new room. A floor fan was provided on request. The hotel is located right in front of train tracks and I have heard train go through a couple of times after 10 pm but it's not too bothersome if your room is situated on the stream side. Overall, I felt the price was too high for the quality of free breakfast and room. After staying for 3 nights they refused to provide an hour extension for checking out in spite of all the issues caused and have not even apologized nor compensated in anyway for the AC issues.

We can’t say enough about Antonio, he helped us so much. He was always pleasant and willing to give us whatever we needed. We loved all the staff.

Great location, staff, facilities, food, and the VIEW !!!! One of the BEST experiences we have had across all of our travels

What a great group of friendly staff! From arriving at the train station to be met by Ruben who took care of the luggage, got us into the bus and by the time we were up at the hotel our bags were ready for us. Upon arrival we were greeted by Anthony "our shaman". Took care of every detail and gave us a lot of historical information. Have to say everyone from the front desk to the restaurant and bar were excellent and made our (short) stay worth it. Thanks to all!

We can’t say enough about Antonio, he helped us so much. He was always pleasant and willing to give us whatever we needed. We loved all the staff.

Location is excellent and is just a minute walk to the Bus station, Train Station and center. The AC was leaking water for the first 2 nights and was not working on the 3rd night when they shifted me to a new room. A floor fan was provided on request. The hotel is located right in front of train tracks and I have heard train go through a couple of times after 10 pm but it's not too bothersome if your room is situated on the stream side. Overall, I felt the price was too high for the quality of free breakfast and room. After staying for 3 nights they refused to provide an hour extension for checking out in spite of all the issues caused and have not even apologized nor compensated in anyway for the AC issues.

We can’t say enough about Antonio, he helped us so much. He was always pleasant and willing to give us whatever we needed. We loved all the staff.

What a great group of friendly staff! From arriving at the train station to be met by Ruben who took care of the luggage, got us into the bus and by the time we were up at the hotel our bags were ready for us. Upon arrival we were greeted by Anthony "our shaman". Took care of every detail and gave us a lot of historical information. Have to say everyone from the front desk to the restaurant and bar were excellent and made our (short) stay worth it. Thanks to all!

Location is excellent and is just a minute walk to the Bus station, Train Station and center. The AC was leaking water for the first 2 nights and was not working on the 3rd night when they shifted me to a new room. A floor fan was provided on request. The hotel is located right in front of train tracks and I have heard train go through a couple of times after 10 pm but it's not too bothersome if your room is situated on the stream side. Overall, I felt the price was too high for the quality of free breakfast and room. After staying for 3 nights they refused to provide an hour extension for checking out in spite of all the issues caused and have not even apologized nor compensated in anyway for the AC issues.

We can’t say enough about Antonio, he helped us so much. He was always pleasant and willing to give us whatever we needed. We loved all the staff.

What a great group of friendly staff! From arriving at the train station to be met by Ruben who took care of the luggage, got us into the bus and by the time we were up at the hotel our bags were ready for us. Upon arrival we were greeted by Anthony "our shaman". Took care of every detail and gave us a lot of historical information. Have to say everyone from the front desk to the restaurant and bar were excellent and made our (short) stay worth it. Thanks to all!