Captree Island Mountain Vacations

This place was solid af!!! Definitely a New Yorkers hotel. Great location great staff nice bar super clean. I might make my standard for New York from now on.

Fantastic staycation! The spa was awesome and experience overall was solid. Would definitely stay here again!

The staff was very friendly and the amenities were fantastic.

You book this hotel for the location. Amenities, service are ok. People are friendly and willing to help but some thing are just the way they are. AC don’t work all the time, when it did it produced a high pitched noise, there was this flashing light right above the bed that was seemingly random in its blinking pattern sometimes really bright other times not noticeable. Our first room had a view of construction equipment, second room on floor 10 was a lot better. TV stopped working after first night, two asks to fix nothing changed. It was really nice to be able to drink from the taps in the bathroom.

Location is excellent. Staffs are kind. Property is clean and in a good condition. Daily room cleaning service is done without asking, which I like. The elevator gets very busy in the morning when breakfast is being served. I had to walk down from 14th floor to the lobby twice in the morning. This was one negative experience.

You book this hotel for the location. Amenities, service are ok. People are friendly and willing to help but some thing are just the way they are. AC don’t work all the time, when it did it produced a high pitched noise, there was this flashing light right above the bed that was seemingly random in its blinking pattern sometimes really bright other times not noticeable. Our first room had a view of construction equipment, second room on floor 10 was a lot better. TV stopped working after first night, two asks to fix nothing changed. It was really nice to be able to drink from the taps in the bathroom.

Fantastic staycation! The spa was awesome and experience overall was solid. Would definitely stay here again!

The staff was very friendly and the amenities were fantastic.

The original room was old and dirty. The bed was full of hairs. They upgraded us to a room that was renovated which was much better. The room was okay but not worth the price. The pictures on the site definitely do not look the same in person. I wouldn’t stay here again.

Fantastic staycation! The spa was awesome and experience overall was solid. Would definitely stay here again!

Clean room, very nice staff, doormen were very friendly

It appears that shuttle is picking up at each terminal. That was not clear on website. Breakfast was ok, not great, not bad

The room was very clean and staff super friendly! Recommended!

Fantastic staycation! The spa was awesome and experience overall was solid. Would definitely stay here again!