Kenya Coast Mountain Vacations

Great location and excellent food options esp. sea food. However its a cashless property and that's not mentioned in expedia. Also a small irritant that my room did not have a door mat :(

Great in all categories.

At arrival the check in time was 3 and we were not able to check in till 5. When asking for a late check out do to the flights we booked the front desk said it was not possible. We later came to find out late check out was possible. When finally arriving at the room the front door was blocked by a ladder the door way. When making it into the room the sink was running and over flowing over the bathroom floor. When the issues were brought to the managers attention the only response was sorry. The other staff at the restaurant and bars were amazing and we enjoyed them.

The lush greenery around the property is appealing. However, there was confusion over the reservation, which took a while to sort out. Gaining access to the room, we discovered there were no towels. It took us three calls to reception and an hour and a half wait before receiving the towels.

Spent 3 nights, all inclusive. Food was good, drinks were great, pool was warm and clean. The room was clean and had a great view. If I ever go back to Diani I will definitely stay there again.

Great location and excellent food options esp. sea food. However its a cashless property and that's not mentioned in expedia. Also a small irritant that my room did not have a door mat :(

At arrival the check in time was 3 and we were not able to check in till 5. When asking for a late check out do to the flights we booked the front desk said it was not possible. We later came to find out late check out was possible. When finally arriving at the room the front door was blocked by a ladder the door way. When making it into the room the sink was running and over flowing over the bathroom floor. When the issues were brought to the managers attention the only response was sorry. The other staff at the restaurant and bars were amazing and we enjoyed them.

The lush greenery around the property is appealing. However, there was confusion over the reservation, which took a while to sort out. Gaining access to the room, we discovered there were no towels. It took us three calls to reception and an hour and a half wait before receiving the towels.

Great location and excellent food options esp. sea food. However its a cashless property and that's not mentioned in expedia. Also a small irritant that my room did not have a door mat :(

Great in all categories.

At arrival the check in time was 3 and we were not able to check in till 5. When asking for a late check out do to the flights we booked the front desk said it was not possible. We later came to find out late check out was possible. When finally arriving at the room the front door was blocked by a ladder the door way. When making it into the room the sink was running and over flowing over the bathroom floor. When the issues were brought to the managers attention the only response was sorry. The other staff at the restaurant and bars were amazing and we enjoyed them.