Mont Shefford Mountain Vacations

We loved the apartment and the balcony. It was modern, well equipped, and clean. It was conveniently located. Parking was far away. We couldn't get the air conditioning to work. The place became stuffy and hot. Email said there was 24/7 concierge but no one answered the phone or my texts. The front desk was polite but not helpful.

The apartment is nice. It’s an old building and has character. It could really use some TLC the sliding doors in the washroom that cover the water tank and washer and dryer were broken. Whoever painted the apartment could’ve taken more care and trying not to drip paint all over the floor. There is a sitting bench in the apartment and it was all sticky with spelt drinks, so obviously it hadn’t been cleaned.What really bothered me was the smell of cigarette, for an absolutely non-smoking apartment it was very evident that there had been smoking tenants. I wouldn’t call it a hotel. No one ever came to clean the rooms or the washroom. They never gave us new towels. We were there for four days and we had to keep reusing the towels. There is no one around at the front desk or any Cleaning staff. I have messaged the property directly a few times and no one gets back to you. So expect it to be renting an apartment and doing your own cleaning. The location is awesome, and the apartment has everything you need in it. we really enjoyed being in the heart of old Montreal and have that much space rather than a small hotel room

Clean, modern unit in good area with friendly staff

Room was decent, well equipped and comfortable. Staff were helpful with baggages at the front stairs. However, unfortunately, we were not able to experience the bar as it was too busy and the staff said there was no space. It would have been nice to have been offered an alternative as a guest staying at the hotel (i.e. a drink in another room or foyer).

Always the best place to stay in Montreal. Elegant boutique hotel central to everything. Wonderful restaurant and spa.

We had a great weekend at the Sofitel! The hotel is central and is an easy walk to Rue St Catherine for shopping, Old Montreal and Rue St Laurent. Staff were exceptionally friendly and helpful. We would definitely stay again!

We loved the apartment and the balcony. It was modern, well equipped, and clean. It was conveniently located. Parking was far away. We couldn't get the air conditioning to work. The place became stuffy and hot. Email said there was 24/7 concierge but no one answered the phone or my texts. The front desk was polite but not helpful.

Lovely location, very quiet and homey.